64 | Troubleshooting
Specific
Symptoms
What You
Experience
Possible Solutions
Wireless USB
peripherals stop
working when a
USB 3.0 device is
plugged in
Wireless USB
peripherals
responding slowly
or only working
as the distance
between itself
and its receiver
decreases
• Increase the distance between the USB 3.0
peripherals and the wireless USB receiver.
• Position your wireless USB receiver as close as
possible to the wireless USB peripherals.
• Use a USB-extender cable to position the wireless
USB receiver as far away as possible from the USB
3.0 port.
USB is not
working
No USB
functionalities
Refer to input source and USB pairing table.
Ethernet Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Ethernet not
working
Dell Web
Management for
Displays Webpage
control is not
working
• Ensure that the Network cable connecting the Display
is properly secured.
• Touch the icon 5 on the screen for 4 seconds to turn
on , A network icon appears and is shown on the
center for 4 seconds .
• Touch the icon 5 on the front panel for 4 seconds to
turn off, A network icon appears and is shown on
the center for 4 seconds.
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