Troubleshooting
Understanding the printer messages
Cartridge, imaging unit mismatch [41.xy]
1
Check if the toner cartridge and imaging unit are both
MICR
(Magnetic Imaging Content Recording) or non-MICR
supplies.
Note:
For a list of supported supplies, contact the place where you purchased the printer.
2
Change the toner cartridge or imaging unit so that both are MICR or non
‑
MICR supplies.
Notes:
•
Use MICR toner cartridge and imaging unit for printing checks and other similar documents.
•
Use non-MICR toner cartridge and imaging unit for regular print jobs.
Cartridge low [88.xy]
You may need to order a toner cartridge. Press
to clear the message and continue printing.
Cartridge nearly low [88.xy]
If necessary, press
on the printer control panel to clear the message and continue printing.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of
the
User’s Guide
.
If necessary, press
to clear the message and continue printing.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following:
•
Load the correct size and type of paper in the tray, and then press
on the printer control panel.
Note:
Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
•
Cancel the print job.
Troubleshooting
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