No sound from the
computer using built-in
Bluetooth connection
•
Check that correct default
Bluetooth device is set.
•
Pair the speaker Dell Wireless
360 Speaker AE715.
•
After pairing, select the headset
type My hands-free device Dell
Wireless 360 Speaker AE715.
•
Select the Playback devices and
select the Default Playback
Device to Speakers Bluetooth
Hands-free Audio.
•
Increase the volume level of the
speaker.
No sound in TWS
connection
•
In TWS connectivity (Stereo and
Downmix mode), only one
speaker must be connected to a
BT device.
•
Disconnect one speaker, if both
are connected to a BT device.
Low volume
Volume is too low
•
Turn the volume to a higher level
by pressing the + button on the
speaker.
•
Set all Windows volume controls
to maximum.
•
Increase the volume of the audio
application.
•
Test the speaker using another
audio source (for example,
a portable CD player or an MP3
player).
Abnormal sound
Buzzing noise could be
heard from the
speaker
•
Make sure that the speaker is on
a flat surface and no loose
objects are hanging or touching
the speaker.
•
Reduce the volume to a lower
level by pressing the - button
and observe if the buzzing noise
level follows the volume level
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