•
Try a known good aux-in
cable.
•
Check if the audio device is
powered on or is playing
music.
•
Make sure that the audio
device volume is not set to
0%.
•
Try a known good speaker or
audio source.
Aux-in distortion
Aux-in cable is not
properly plugged in
•
Clear any obstructions
between the sound bar and
the user.
•
Ensure that the aux-in plug is
completely inserted into the
aux-out port of the audio
source.
•
Decrease the volume of the
audio source.
•
Turn the volume level to a
lower setting by pressing the
- button on the sound bar.
•
Clean and reseat the cables.
•
Make sure no loose objects
are touching the sound bar.
Headphone jack is
connected, but no
sound is heard
Computer audio
player is playing
•
Make sure that the platform
music player audio volume is
not set to 0%
•
Increase the volume of the
sound bar.
•
Press the default playback
function button on the sound
bar.
15
