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Troubleshooting

Setup Problems

General Problems

Error Messages

Error Codes

Improving Print Quality

Setup Problems

Computer Problems

Verify your printer is compatible with your computer.

The printer supports Windows XP Professional x64, Windows XP, and Windows 2000.

Make sure you turned on both your printer and your computer.

Check the USB cable.

Ensure the USB cable is firmly connected to your printer and your computer.

Shut down the computer, reconnect the USB cable as shown on the

Setting Up Your Printer

poster,

and then restart the computer.

If the software installation screen does not appear automatically, install the software
manually.

Insert the

Drivers and Utilities

CD.

Содержание 926

Страница 1: ... in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell Picture Studio and Dell Ink Management System are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the mar...

Страница 2: ...July 2006 SRV NJ119 Rev A00 ...

Страница 3: ... the CD to uninstall reinstall drivers or access your documentation Readme files may be included on your CD to provide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians How to set up my printer Setting Up Your Printer poster Safety information How to set up and use my printer Warranty information Owner s Manual...

Страница 4: ... tips articles from technicians and online courses Upgrades Upgrade information for components such as memory Customer Care Contact information order status warranty and repair information Downloads Drivers Reference Printer documentation and product specifications How to use Windows XP Documentation for my printer Windows XP Help and Support Center Click Start Help and Support 1 Type a word or ph...

Страница 5: ...erator Panel Understanding the Printer Parts Number Part Description 1 Paper support Part that supports loaded paper 2 Paper guide Guide that helps the paper feed into the printer properly 3 Top cover Top of printer that holds your document or photo flat while you scan it ...

Страница 6: ...he main body of the printer 8 Memory card slots Slots into which you insert a memory card containing digital photos 9 USB connector Slot into which you plug the USB cable sold separately The other end of the USB cable plugs into your computer 10 Power connector Slot into which you plug the power cable CAUTION Insert the power cable into the printer before connecting the power cable into the wall o...

Страница 7: ... a menu without saving changes to the menu settings 5 Power button Turn your printer on or off NOTE Pressing the power button does not turn off your printer if a PictBridge camera with an active session is inserted into the PictBridge port 6 Error LED Check if there is an error 7 Select button Access the currently displayed menu Select a menu option Initiate a paper feed or paper eject by holding ...

Страница 8: ...the following modes appear When the mode you want to use is displayed press the Start button to access its menus Copy Mode Copy menu item Settings Copy Color Color Black of Copies 1 99 Quality Automatic Draft Normal Photo Dark Press the Select button and then use the Arrow buttons to adjust the brightness setting Paper Size Letter Legal 4 x 6 in A4 B5 A5 A6 L ...

Страница 9: ... Paper Type Automatic Plain Coated Photo Transparency Zoom 100 125 150 175 200 4 x 6 in 5 x 7 in Letter A4 B5 L 2L Hagaki 25 50 75 Skew Correction Off On Scan Mode The Scan Menu is only available if the printer is connected to a computer or a network adapter Scan menu item Settings ...

Страница 10: ...s only available when a memory card is inserted into the printer or if a USB key or a PictBridge enabled digital camera is connected to the PictBridge port Photo menu item Setting Default factory setting Proof Sheet From the Print Proof submenu use the Arrow buttons to choose from the following settings All Last 25 Date Range From the Scan Proof submenu press the Start button to begin scanning the...

Страница 11: ...tions Red Eye Auto Enhance Save to PC Press the Select button to launch the Memory Card Manager For more information see Using Memory Card Manager Print Images Press the Select button to print all images stored on a memory card USB key or a PictBridge enabled digital camera Photo Size 4 x 6 in 5 x 7 in 8 x 10 in L 2L 6 x 8 cm 10 x 15 cm 13 x 18 cm 8 5 x 11 in A4 A5 B5 A6 Hagaki Wallet 3 5 x 5 in P...

Страница 12: ...vailable when a PictBridge enabled digital camera is connected to the PictBridge port of your printer PictBridge menu item Settings Factory default setting Quality Automatic Draft Normal Photo Photo Size 4 x 6 in 5 x 7 in 8 x 10 in L 2L 6 x 8 cm 10 x 15 cm 13 x 18 cm 8 5 x 11 in A4 A5 B5 A6 Hagaki Wallet 3 5 x 5 in Paper Size 8 5 x 11 in 8 5 x 14 in 4 x 6 in A4 B5 ...

Страница 13: ...ce Office File Mode Use the Office File mode to print Microsoft Office files stored on USB keys or memory cards Office File menu item Settings Select File Use the Arrow buttons to scroll through the folders and MicrosoftTM Office files stored on your USB key or memory card Press the Select button to access the contents of the folders or to choose the file that you want to print Bluetooth Mode Setu...

Страница 14: ...OTE The Enter Passcode submenu is displayed if you choose High Use the Arrow buttons to scroll through the numbers 0 9 for each digit of the passcode Press the Select button to select a number for each digit Device List Clear Save Maintenance Mode Maintenance menu item Settings Align Cartridges Press the Select button Clean Cartridges Press the Select button Print Test Page Press the Select button...

Страница 15: ...t Fan the paper 1 Center the paper on the paper support 2 Adjust the paper guides so they rest against the edges of the paper NOTE Do not pull on both paper guides simultaneously When one paper guide is moved the other adjusts accordingly NOTE Do not force paper into the printer The paper should be flat against the paper support surface and the edges should be flush against both paper guides 3 ...

Страница 16: ...e edges of the paper You select A4 Banner or Letter Banner paper size 10 envelopes The print side of the envelope faces up The paper guides rest against the edges of the envelope You print the envelopes with Landscape orientation NOTE If you are mailing within Japan the envelope can be printed in Portrait orientation with the stamp in the lower right corner or in Landscape orientation with the sta...

Страница 17: ...ainst the edges of the transfer You select Automatic Normal or Photo print quality 50 transparencies The rough side of the transparency faces up The paper guides rest against the edges of the transparencies Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types Plain coated Transparency Photo glossy If you load one of th...

Страница 18: ...fic print job With your document open click File Print The Print dialog box opens 1 Click Preferences Properties Options or Setup depending on the program or operating system The Printing Preferences dialog box opens 2 On the Print Setup tab select the paper type 3 Click OK 4 To turn off the automatic paper type sensor for all print jobs In Windows XP click Start Control Panel Printers and Other H...

Страница 19: ...ents magazine articles newspapers and other publications You can also scan a document for faxing Make sure the printer is on 1 Open the top cover 2 Place the original document face down on the scanner glass in the lower right corner 3 Close the top cover to avoid dark edges on the scanned image 4 ...

Страница 20: ...r and printer and make sure they are connected 1 Load the paper For more information see Loading Paper into the Paper Support 2 With your document open click File Print The Print dialog box opens 3 Click Preferences Properties Options or Setup depending on the program or operating system The Printing Preferences dialog box opens 4 On the Print Setup and Advanced tabs make any necessary changes to ...

Страница 21: ...s to view Printing Preferences 4 On the Print Setup tab select Photo and then select the dpi settings for the photo from the drop down menu NOTE To print borderless photos select the Borderless check box on the Print Setup tab and then select the borderless paper size from the drop down menu on the Advanced tab Borderless printing is only performed if you are using photo glossy paper The printout ...

Страница 22: ...ties Options or Setup depending on the program or operating system The Printing Preferences dialog box opens 4 On the Print Setup tab select Landscape orientation NOTE If you are mailing within Japan the envelope can be printed in portrait orientation with the stamp in the lower right corner or in landscape orientation with the stamp in the lower left corner If you are mailing internationally prin...

Страница 23: ... unavailable These functions become available after you disconnect the PictBridge camera from your printer 3 Press the left or right Arrow button to scroll through the print settings and then press the Select button For more information see PictBridge Mode NOTE If you choose to change the print settings from the printer some print settings made on the digital camera may be changed 4 Refer to the i...

Страница 24: ... with the label facing up The card reader has four slots to accommodate these media and a small light that blinks indicating the card is being read or is transmitting data NOTICE Do not remove the memory card or touch the printer in the area of the memory card while the light is blinking The connector that is used for PictBridge may also be used for accessing information that is stored on USB Flas...

Страница 25: ...e the Arrow buttons to scroll to Print Images and then press the Select button on the operator panel twice The printer prints all the photos on the memory card or USB key 3 NOTE If you want to print only some photos on a memory card or USB key use a proof sheet to select which photos are to be printed For more information see Printing Photos Using a Proof Sheet NOTE Only images in JPG and a limite...

Страница 26: ...heet Last 25 Print the 25 most recent photos on the proof sheet Date Range Print only photos created in a certain date range NOTE Multiple date ranges can be selected An appears on the left of all the selected date ranges 5 Press the Start button The proof sheet prints 6 Follow the instructions on the proof sheet to select which photos to print and to choose a layout and paper type to use Fill in ...

Страница 27: ... printed the number of copies to print and other print settings The printer recognizes these settings when you insert the memory card into the printer memory card slots Load photo or glossy paper with the print side facing up NOTE Make sure the size of the paper loaded is not smaller than the size you specified in the DPOF selection 1 Insert the memory card The printer automatically switches to PH...

Страница 28: ... 3 Press the Select button to select a photo color setting 4 Changing the Photo Options Settings Insert a memory card or USB key into the printer The printer automatically displays the Photo Menu 1 Use the Arrow buttons to scroll to Photo Options and then press the Select button 2 Use the Arrow buttons to scroll through the photo options settings 3 Press the Select button to select a photo options...

Страница 29: ...he PHOTO mode and then press the left or right Arrow button to scroll to OFFICE FILE 3 From the OFFICE FILE menu press the Select button to access the Select File menu 4 Use the left or right Arrow buttons to scroll through the folders and Microsoft Office files on the memory card or USB key NOTE Only the first 8 characters of a file name or folder name appear on the printer display NOTE The file ...

Страница 30: ...You cleared the contents of the Bluetooth device list For more information see Bluetooth Mode The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list When the Bluetooth security level is set to High the printer saves a list of up to 8 Bluetooth devices that have previously set up a connection with the printer If there are already 8 devices on the list...

Страница 31: ...dy to accept a connection from a Bluetooth enabled device 5 Configure the Bluetooth enabled device to set up a connection to the printer Refer to the instructions included with the device for Bluetooth connection information NOTE You will need to enter a passcode if the Bluetooth security level is set to High on the printer For more information see Setting the Bluetooth Security Level 6 Setting th...

Страница 32: ...ic passcode on the Bluetooth device before connecting and sending print jobs to the printer 5 The Enter Passcode menu opens on the operator panel display if you set the security level to High Press the left or right Arrow button to scroll through the numbers for the first digit of the passcode and then press the Select button to choose the number The passcode will be saved after you choose the num...

Страница 33: ...enabled Device 4 Set up the Bluetooth device to print to the printer Refer to the instructions included with the device for Bluetooth printing setup information 5 Refer to the instructions included with the Bluetooth device to begin printing NOTE You will be required to enter a four digit passcode from the Bluetooth device if you set the Bluetooth security level to High For more information see Se...

Страница 34: ...ter 1 Load the paper For more information see Loading Paper into the Paper Support 2 Load your original document 3 Use the Arrow buttons to scroll to the COPY mode and then press the Select button 4 Use the Arrow buttons to scroll through the copy submenus and change the copy settings For more information see Copy Mode 5 6 ...

Страница 35: ...Load paper For more information see Loading Paper into the Paper Support 2 Load your original document 3 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 4 Select Dell All In One Center The Dell All In One Center opens 5 Select the number of copies 1 99 and then specify the color setting from the Copy drop down menu 6 Click See More Copy Settings to customize your copy...

Страница 36: ...er 2 Load your original document 3 From the Copy Quality submenu select Photo 4 Press the Start button 5 Using Your Computer Turn on your computer and printer and make sure they are connected 1 Load photo glossy paper with the print side facing up 2 Load your original photo 3 ...

Страница 37: ...the number of copies 1 99 and then specify the color settings from the Copy drop down menu 8 Click See More Copy Settings to customize your copy 9 When you finish customizing your settings click Copy Now 10 Changing Copy Settings Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 1 Select Dell All In One Center The Dell All In One Center opens 2 Select the number of copi...

Страница 38: ...less printing options Select the print quality Scan Select the color depth and scan resolution Auto crop the scanned image Image Enhancements Straighten images after scan deskew Sharpen your blurry images Adjust the brightness of your image Adjust the color correction curve gamma of your image Image Patterns Smooth the conversion of a gray image to a black and white dot pattern Remove image patter...

Страница 39: ...nition OCR Editing Scanned Images Saving an Image on Your Computer E Mailing a Scanned Image or Document Scanning Single page Documents or Photos Turn on your computer and printer and make sure they are connected 1 Load your original document or photo 2 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 3 Select Dell All In One Center The Dell All In One Center opens 4 5...

Страница 40: ...ments NOTE Some programs do not support multiple page scanning Turn on your computer and printer and make sure they are connected 1 Load your original document For more information see Loading Original Documents on the Scanner Glass 2 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 3 Select Dell All In One Center The Dell All In One Center opens NOTE You can also open...

Страница 41: ...gs click Scan Now After you scan the first page a prompt appears requesting the next page 10 Place the next sheet on the scanner glass and click Yes Repeat until you finish scanning all pages 11 Click No when asked for another page The program opens with the multiple pages scanned 12 Scanning a Document or Photo Across a Network Make sure the printer is connected to a network adapter or to a compu...

Страница 42: ...configured to receive scans from the printer the printer automatically displays the available applications on the computer where the scan can be opened 6 Press the left or right Arrow button to choose the application where you want to open the document or photo and then press the Select button 7 Press the Start button The scan opens on the computer and application you selected 8 Editing Scanned Te...

Страница 43: ...ll All In One Center opens on your computer 4 From the Send scanned image to drop down menu select the text editing program you want to use NOTE If the program you want to use is not listed select Search for more in the drop down menu On the next screen click Add to locate and add your program to the list 5 Click See More Scan Settings to customize your scan 6 Click the Advanced button The Advance...

Страница 44: ... on your printer For more information see Using the Dell All In One Center 4 From the Send scanned image to drop down menu select the program you want to use NOTE If the program you want to use is not listed select Search for more in the drop down menu On the next screen click Add to locate and add your program to the list 5 Click See More Scan Settings to customize your scan 6 When you finish cus...

Страница 45: ... graphics program 8 Saving an Image on Your Computer Turn on your computer and printer and make sure they are connected 1 Load your original document 2 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 3 Select Dell All In One Center The Dell All In One Center opens 4 From the Productivity Tools section click Save an image on my computer 5 6 ...

Страница 46: ...IO Printer 926 3 Select Dell All In One Center The Dell All In One Center opens NOTE You can also open the Dell All In One Center from the operator panel on your printer When your printer is in Scan mode press the Start button The Dell All In One Center opens 4 From the Productivity Tools section click E mail an image or document 5 From the What is being scanned menu make a selection 6 Follow the ...

Страница 47: ...8 Open your e mail program write a note to accompany the attached document and then send it NOTE If you have questions about attaching documents to e mail consult the Help for your e mail program 9 ...

Страница 48: ...telephone line If you have DSL broadband service on the same phone line that you are using to fax you must also have a DSL filter installed Contact your Internet Service Provider for information 1 Load your original document 2 Press the left or right Arrow button to scroll to FAX and then press the Select button 3 Press the left or right Arrow button to scroll to Fax Now and then press the Start b...

Страница 49: ...Click Send 10 Faxing Electronic Documents With the file open click File Print The Print dialog box opens 1 In the printer list select DellFax 2 Click OK and then follow the instructions on the screen 3 Creating a Fax Cover Page With the Dell Fax Solutions open select Select Settings 1 Click the Sending Faxes tab 2 From the Cover Page area click User Information 3 Enter information about the sender...

Страница 50: ...go and click Open c Adjust your logo if necessary d Click OK e 8 Click OK 9 When sending a fax make sure you select Use cover page template to use the cover page you have just created For more information see Sending a Fax Sending a Scheduled Fax Turn on your printer and computer and make sure they are connected Make sure your computer modem is connected to an active analog telephone line If you h...

Страница 51: ...act information of the recipient or you can choose an existing contact from your phonebook 6 Click Next 7 Select a cover page and then click Next 8 Click Next 9 Select Delay sending until and then set the date and time when you want to send the fax 10 Click Send 11 Sending a Fax With Attachments You can also send multiple files or scanned documents as a single fax Turn on your printer and computer...

Страница 52: ... press the Select button 3 Press the left or right Arrow button to scroll to Fax Now and then press the Start button The Dell Fax Solutions Software opens 4 Click Send a new fax 5 Enter the contact information of the recipient or you can choose an existing contact from your phonebook 6 Click Next 7 Select a cover page and then click Next 8 Click Add a document to attach additional files or click A...

Страница 53: ...tions Fax Solutions The Dell Fax Solutions Software opens 2 From the Recently received faxes section select the document you want to forward 3 From the Fax drop down menu click Forward Fax 4 Enter the contact information of your recipient and then click Next 5 Select a cover page and then click Next 6 You can attach additional files or scan documents with the fax 7 Click Next 8 Modify the sending ...

Страница 54: ...ons Software opens 1 From the Recently received faxes section select the document you want to print 2 From the Fax drop down menu click Print Fax The Print dialog box opens 3 In the printer list select the name of the printer you want to use 4 Click OK to print the selected fax document 5 Deleting a Received Fax Click Start Programs or All Programs Fax Solutions Fax Solutions The Dell Fax Solution...

Страница 55: ...iving Faxes area 2 Creating a Fax Report Click Start All Programs Fax Solutions Fax Solutions 1 From the Sending Faxes area or the Receiving Faxes area click Create Report 2 Blocking Junk Faxes With the Dell Fax Solutions open select Receiving Settings 1 Click the Receiving Faxes tab 2 Select Enable fax blocking 3 To add an entry to the Block List From the Block Junk Faxes area click Manage Block ...

Страница 56: ...rea click Manage Block List 1 From the list select the entry you want to modify 2 Click Edit 3 Change the information of the entry you want to block 4 Click OK 5 To delete an entry from the Block List From the Block Junk Faxes area click Manage Block List 1 From the list select the entry you want to delete 2 Click Delete 3 Click Yes 4 ...

Страница 57: ...ftware includes Dell All In One Center Allows you to perform various scan copy fax and print operations with newly scanned and previously saved documents and images Printing Preferences Allows you to adjust printer settings Dell Ink Management SystemTM Warns you when your printer is running low on ink Memory Card Manager Allows you to display manage edit print and save photos to your computer Usin...

Страница 58: ...oubleshooting and maintenance information Preview images you want to print or copy Manage photos copy them to folders print them perform creative copying To access the Dell All In One Center using your computer Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 1 Select Dell All In One Center 2 To access the Dell All In One Center using the operator panel 1 ...

Страница 59: ...tting for your scan Select Scan Now Select Fax Now NOTE Click See More Scan Settings to view all settings Copy Select the quality and color of your copies Select a quality setting for your copies Specify the blank paper size Specify the size of the original document being copied Lighten or darken your copies this can also be accomplished using the operator panel Enlarge or reduce your copies NOTE ...

Страница 60: ...ding on the program or operating system The Printing Preferences dialog box opens 2 To access Printing Preferences when a document is not open In Windows XP click Start Settings Control Panel Printers and Other Hardware Printers and Faxes In Windows 2000 click Start Settings Printers 1 Right click the printer icon and then select Printing Preferences NOTE Changes made to the printer settings from ...

Страница 61: ...scape orientation Envelope Select the check box if you want to print an envelope The Paper Size area lists the envelope sizes available for printing Copies Customize how the printer prints several copies of a single print job Collated Normal or Print Last Page First Advanced 2 sided printing Select this to print on both sides of the paper Layout Select Normal Banner Mirror N up Poster Booklet or B...

Страница 62: ...1 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 2 Select Memory Card Manager 3 To specify which memory card or USB key is monitored by the Memory Card Manager Insert a memory card into the memory card slot or a USB memory key into the PictBridge port on the front of the printer 1 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 2 Select ...

Страница 63: ...lot or when the selected USB key containing a photo is inserted into the PictBridge port NOTE Do not remove the memory card or USB key or touch the printer near the area of the memory card or USB key when the light is blinking 5 Using the Dell Fax Solutions Software The Dell Fax Solutions Software allows you to Send and receive faxes Manage your phonebook Create a cover page View fax history Creat...

Страница 64: ... incoming faxes View a list of received and incoming faxes Create a report of received and incoming faxes Set the number of rings before a call is answered Block junk faxes You can view more options when you click Sending Settings or Received Settings Click on each tab and change the settings as necessary Dell Ink Management System Each time you print a job a printing progress screen appears which...

Страница 65: ...r different cartridge is installed If your color ink cartridge is out of ink you can choose to print color documents in grayscale by selecting Complete A Print before clicking the Continue Printing button If you select Complete A Print and click Continue Printing all color documents will print in black and white until the color cartridge is replaced or the option is cleared from More Options locat...

Страница 66: ...ar In Windows XP click Start My Computer In Windows 2000 double click My Computer from your desktop a Double click the CD ROM drive icon and then double click setup exe b When the printer software installation screen appears click Personal Installation or Network Installation c Follow the instructions on your screen to complete the installation d 5 ...

Страница 67: ...artridges are available only through Dell You can order more ink online at www dell com supplies or by phone Dell recommends Dell ink cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Replacing Ink Cartridges Turn on your printer 1 Lift the printer unit and then position the scanner support between ...

Страница 68: ...e unit you received with your photo cartridge or dispose of them properly 5 If you are installing new ink cartridges remove the sticker and transparent tape from the back and bottom of each ink cartridge NOTE The following illustration shows a black cartridge and a color cartridge used for normal printing For photo printing use a photo cartridge and a color cartridge 6 ...

Страница 69: ... is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier 7 Snap each lid closed 8 Hold the printer unit up push the scanner support back to unlock it and then lower the printer unit until it is completely closed 9 ...

Страница 70: ... the Paper Support 1 Use the Arrow buttons to scroll to MAINTENANCE and then press the Select button 2 Use the Arrow buttons to scroll to Align Cartridges and then press the Select button A blue and black alignment page prints The ink cartridges align when the page prints You may discard the alignment page when the alignment is complete 3 To align the ink cartridges from the printer software Load ...

Страница 71: ...e lines appear in graphics or solid black areas Print appears smudged or too dark Colors fade do not print or do not print correctly Vertical lines appear jagged or edges appear rough To clean the nozzles from the operator panel Load plain paper For more information see Loading Paper into the Paper Support 1 Use the Arrow buttons to scroll to MAINTENANCE and then press the Select button 2 Use the ...

Страница 72: ...f the print quality has not improved click Clean Again 7 Print your document again to verify the improved print quality 8 If you are still not satisfied with the print quality wipe the nozzles with a clean dry cloth and then print your document again Changing the Default Operator Panel Settings You can change the default settings of the following options on the operator panel Operator panel menu M...

Страница 73: ...rrow buttons to scroll to the MAINTENANCE and then press the Select button 3 Use the Arrow buttons to scroll to the Set Defaults and then press the Select button 4 Use the Arrow buttons to scroll to the Use Current and then press the Select button The current settings on the operator panel are saved as the new default settings 5 Restoring Factory Default Settings Menu settings marked with an aster...

Страница 74: ...ll to MAINTENANCE and then press the Select button 2 Use the Arrow buttons to scroll to Set Defaults and then press the Select button 3 Use the Arrow buttons to scroll to Use Factory and then press the Select button Settings are reset to factory defaults 4 ...

Страница 75: ...dows XP and Windows 2000 Make sure you turned on both your printer and your computer Check the USB cable Ensure the USB cable is firmly connected to your printer and your computer Shut down the computer reconnect the USB cable as shown on the Setting Up Your Printer poster and then restart the computer If the software installation screen does not appear automatically install the software manually ...

Страница 76: ...e printer software For more information see Removing and Reinstalling Software Correct communication problems between the printer and the computer Remove the USB cable from your printer and your computer Reconnect the USB cable to your printer and your computer Turn off the printer Unplug the printer power cable from the electrical outlet Reconnect the printer power cable into the electrical outle...

Страница 77: ...multiple instances of the printer in your Printers folder make sure you always plug the USB cable back into the same USB port that was originally used for the printer Also do not install printer drivers multiple times from the Drivers and Utilities CD 5 Printer Problems Ensure the printer power cable is firmly connected to the printer and the electrical outlet Determine if the printer has been hel...

Страница 78: ...era For more information see Printing Photos From a PictBridge Enabled Camera General Problems Printing Problems Check the ink levels and install new print cartridges if necessary For more information see Dell Ink Management System Replacing Ink Cartridges Make sure you remove individual sheets from the paper exit tray To avoid ink smudging when you are using the following media remove each sheet ...

Страница 79: ...einstall it For more information see Removing and Reinstalling Software Select a lower print quality For more information see Using Printing Preferences Make sure you loaded the paper correctly For more information see Loading Paper into the Paper Support Copying Problems Check for blinking lights on the printer For more information see Error Messages Make sure the scanner glass is clean If the sc...

Страница 80: ...creen and then click OK 4 Click Copy Now 5 Make sure the document or photo is loaded correctly on the scanner glass For more information see Loading Original Documents on the Scanner Glass Check paper sizes Make sure the paper size being used matches the size you selected on the operator panel or the Dell All In One Center For more information see Copy Mode Using the Dell All In One Center Scannin...

Страница 81: ... problems between the printer and the computer Remove the USB cable from your printer and your computer Reconnect the USB cable to your printer and your computer Turn off the printer Unplug the printer power cable from the electrical outlet Reconnect the printer power cable into the electrical outlet and turn on the printer Restart your computer Change the scan resolution to a lower value if scann...

Страница 82: ...5 Use the Remove Patterns option to remove image patterns from magazines or newspapers Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 926 1 Select Dell All In One Center The Dell All In One Center opens 2 Click See More Scan Settings and then click Advanced The Advanced Scan Settings dialog box opens 3 From the Image Patterns tab select Remove image patterns from magazin...

Страница 83: ...ing DSL broadband service make sure you have a DSL filter installed on your phone cord Contact your Internet Service Provider for more information Make sure your computer is not connected to the Internet by dial up modem when trying to fax When using an external modem make sure it is turned on and it is correctly connected to your computer Send the original document one page at a time when the pri...

Страница 84: ...n see Loading Paper into the Paper Support Use only paper recommended for your printer For more information see Print Media Guidelines Use a smaller amount of paper when printing multiple pages For more information see Print Media Guidelines Make sure the paper is not wrinkled torn or damaged Check for a paper jam If the paper jam is located in the paper support Turn off the printer 1 Firmly grasp...

Страница 85: ...etworking Problems Check the cable connections If the printer is attached to a network adapter Check the Ethernet cable and USB cable for any obvious damage Firmly plug one end of the USB cable into the printer and the other end into the network adapter Firmly plug one end of the Ethernet cable into the network adapter and the other end into the network hub or wall connection If the printer is att...

Страница 86: ...inter is communicating with the memory card Communication errors might occur if you remove the memory card or touch the area near the memory card while the light is blinking Do not insert more than one memory card or USB key at the same time Make sure the memory card is properly inserted Insert the memory card until it stops The printer will not read the contents of the memory card if it is not pr...

Страница 87: ...ons show a symbol for every missing cartridge while the messages above appear Insert a black or photo cartridge in the left cartridge carrier and a color cartridge in the right carrier For more information see Replacing Ink Cartridges Left cartridge error Replace Cartridge Right cartridge error Replace Cartridge Install both cartridges An ink cartridge is invalid NOTE The characters below the ink ...

Страница 88: ... device or media card is allowed Please remove all device s and card s More than one memory card or device is inserted in the printer Remove all memory cards and devices This function is not supported over a network Printing Microsoft Office files from a memory card or USB key is not supported if the printer is connected to a network adapter Connect the printer directly to a computer Paper Types I...

Страница 89: ...h The printer carrier stopped before a print job was completed Press the Power button to reset the printer Error 1202 Data Error Incorrect data has been sent from the computer to the printer Press the Power button to reset the printer Error 1203 Print Head Short A short circuit in the print head has occurred Disconnect and then reconnect the printer power cable Reinstall the ink cartridges For mor...

Страница 90: ...Paper may not be available in all areas Select a higher print quality To select a higher print quality With your document open click File Print The Print dialog box opens 1 Click Preferences Properties Options or Setup depending on the program or operating system The Printing Preferences dialog box opens 2 On the Print Setup tab select a higher quality setting 3 Print your document again 4 If the ...

Страница 91: ...idelines Cables Overview Memory 32 MB SDRAM 4 MB FLASH Connectivity USB 2 0 high speed Duty cycle average 3 000 pages per month Printer life Printer 18 000 pages Scanner 18 000 scans ADF 18 000 scans Environmental Specifications Temperature Relative Humidity Condition Temperature Relative humidity non condensing Operation 61 to 90 F 8 to 80 Storage 34 to 140 F 5 to 80 Shipping 14 to 140 F 5 to 100...

Страница 92: ... to 19 200 dpi Although your printer has this capability Dell recommends using the preset resolutions Print and scan resolution Scan resolution Print resolution Photo Glossy paper All other media Draft 150 x 150 dpi 600 x 600 dpi 300 x 600 dpi Normal 300 x 300 dpi 1200 x 1200 dpi 600 x 600 dpi Photo 600 x 600 dpi photo and mono scan 300 x 300 dpi color scan 4800 x 1200 dpi 1200 x 1200 dpi Operatin...

Страница 93: ...ia type Sizes supported Load up to Plain paper or coated paper Letter 8 5 x 11 inches 216 x 279 mm A4 8 27 x 11 69 inches 210 x 297 mm Legal 8 5 x 14 inches 216 x 355 6 mm 100 sheets Banner paper A4 Banner Letter Banner 20 sheets Envelopes 9 Envelopes 3 7 8 x 8 7 8 inches 10 Envelopes 4 1 8 x 9 1 2 inches Baronial 5 1 2 Envelopes 4 3 8 x 5 3 4 inches 6 3 4 Envelopes 3 1 4 x 6 1 2 inches 7 3 4 Enve...

Страница 94: ...rds index cards postcards or photo cards Photo Post card 4 x 6 inches Index card 3 x 5 inches 25 cards Photo glossy 8 5 x 11 inches 216 x 279 mm 4 x 6 inches 101 6 x 152 4 mm 25 sheets Iron on transfers 8 5 x 11 inches 216 x 279 mm 1 iron on transfer Transparencies 8 5 x 11 inches 216 x 279 mm 50 transparencies Cables Your printer uses a Universal Serial Bus USB cable sold separately ...

Страница 95: ...ions may be available for purchase Dell provides limited technical support for the printer and any Dell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through Software Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell ...

Страница 96: ...ll com jp jp tech email for Japan only support euro dell com for Europe only Electronic Quote Service apmarketing dell com for Asian Pacific countries only Warranty and Return Policy Dell Inc Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer refe...

Страница 97: ... in this printer Since the GNU licensed software that the Dell modifications are based upon is supplied explicitly without warranty use of the Dell modified version is similarly provided without warranty See the warranty disclaimers in the referenced licenses for additional details To obtain source code files for the Dell modified GNU licensed software launch the Drivers and Utilities CD that ship...

Страница 98: ...igned to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundati...

Страница 99: ...atim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a...

Страница 100: ...eed not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the sourc...

Страница 101: ...l to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this Lice...

Страница 102: ...change free software to make sure the software is free for all its users This license the Lesser General Public License applies to some specially designated software packages typically libraries of the Free Software Foundation and other authors who decide to use it You can use it too but we suggest you first think carefully about whether this license or the ordinary General Public License is the b...

Страница 103: ... many libraries However the Lesser license provides advantages in certain special circumstances For example on rare occasions there may be a special need to encourage the widest possible use of a certain library so that it becomes a de facto standard To achieve this non free programs must be allowed to use the library A more frequent case is that a free library does the same job as widely used non...

Страница 104: ...itself be a software library b You must cause the files modified to carry prominent notices stating that you changed the files and the date of any change c You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License d If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that ...

Страница 105: ...from a header file that is part of the Library the object code for the work may be a derivative work of the Library even though the source code is not Whether this is true is especially significant if the work can be linked without the Library or if the work is itself a library The threshold for this to be true is not precisely defined by law If such an object file uses only numerical parameters d...

Страница 106: ...f the work based on the Library and of the other library facilities is otherwise permitted and provided that you do these two things a Accompany the combined library with a copy of the same work based on the Library uncombined with any other library facilities This must be distributed under the terms of the Sections above b Give prominent notice with the combined library of the fact that part of i...

Страница 107: ...ar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Library specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If...

Страница 108: ...redistribution under these terms or alternatively under the terms of the ordinary General Public License To apply these terms attach the following notices to the library It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found 1 April 1990 L...

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