•
“Print speed is slow” on page 118
•
“Computer slows down when printing” on page 118
Poor quality at the edges of the page
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
MINIMUM
SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
•
Left and right margins:
–
6.35 mm (0.25 in.) for letter-size paper
–
3.37 mm (0.133 in.) for all paper sizes except letter
•
Top margin: 1.7 mm (0.067 in.)
•
Bottom margin: 12.7 mm (0.5 in.)
S
ELECT
THE
B
ORDERLESS
FEATURE
1
With a document or photo open, click
File
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
From the Paper Options section of the Print Setup tab, select
Borderless
.
Streaks or lines on printed image
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
THE
INK
LEVELS
Replace low or empty ink cartridges.
S
ELECT
A
HIGHER
QUALITY
FROM
THE
PRINTER
SOFTWARE
M
AKE
SURE
THE
INK
CARTRIDGES
ARE
PROPERLY
INSTALLED
A
LIGN
THE
PRINTHEAD
C
LEAN
OR
D
EEP
C
LEAN
THE
PRINTHEAD
NOZZLES
Note:
If these solutions do not remove the streaks or lines on the printed image, then contact technical support.
Troubleshooting
117