Dell EMC PowerEdge C6420 Скачать руководство пользователя

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Description

Form Factor

Interface

Class

Capacity

1TB 7.2K RPM SATA 6Gbps 512n 3.5in Hot-plug Hard
Drive

3.5"

7.2K

SATA

1TB

2TB 7.2K RPM NLSAS 12Gbps 512n 3.5in Hot-Plug
Hard Drive

3.5"

7.2K

NLSAS

2TB

2TB 7.2K RPM SATA 6Gbps 512n 3.5in Hot-plug Hard
Drive

3.5"

7.2K

SATA

4TB

4TB 7.2K RPM NLSAS 12Gbps 512n 3.5in Hot-plug
Hard Drive

3.5"

7.2K

NLSAS

4TB

4TB 7.2K RPM SATA 6Gbps 512n 3.5in Hot-plug Hard
Drive

3.5"

7.2K

SATA

4TB

4TB 7.2K RPM Self-Encrypting NLSAS 12Gbps 512n
3.5in Hot-plug Hard Drive, FIPS140

3.5"

7.2K

NLSAS

4TB

8TB 7.2K RPM NLSAS 12Gbps 512e 3.5in Hot-plug
Hard Drive

3.5"

7.2K

NLSAS

8TB

8TB 7.2K RPM NLSAS 12Gbps 4Kn 3.5in Hot-Plug
Hard Drive

3.5"

7.2K

NLSAS

8TB

8TB 7.2K RPM SATA 6Gbps 512e 3.5in Hot-plug Hard
Drive

3.5"

7.2K

SATA

8TB

8TB 7.2K RPM Self-Encrypting NLSAS 12Gbps 512e
3.5in Hot-plug Hard Drive, FIPS140

3.5"

7.2K

NLSAS

8TB

10TB 7.2K RPM NLSAS 12Gbps 512e 3.5in Hot-plug
Hard Drive

3.5"

7.2K

NLSAS

10TB

10TB 7.2K RPM SATA 6Gbps 512e 3.5in Hot-plug
Hard Drive

3.5"

7.2K

SATA

10TB

Storage controller specifications

RAID configurations are supported for the PowerEdge C6420 with SAS and SATA Drives. See the available RAID options outlined
below.

Storage Controller

Supported RAID Levels

Embedded C621 chipset

RAID 0, 1, 10, 5

PERC H330 Mezz

RAID 0, 1, 5, 10, 50

PERC H730p Mezz

RAID 0, 1, 5, 6, 10, 50, 60

Optical Drives

The PowerEdge C6400 chassis does not support optical drives. If needed, any external USB 3.0 compliant drive can be used,
although no specific vendors have been qualified.

Содержание PowerEdge C6420

Страница 1: ...ently and predictably scaled while drastically reducing complexity With up to 4 independent hot swappable 2 socket servers in a very dense 2U chassis servers can be easily repurposed as workloads change Numerous options for compute storage connectivity and chassis offerings provide flexibility to configure servers for your specific workloads Technical Guide ...

Страница 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 01 Rev A00 ...

Страница 3: ... tag of your system 13 4 Processor 14 Processor Features 14 Supported processors 15 Chipset 17 5 Memory 18 Supported memory 18 Memory speed 18 6 Storage 19 Supported drives 19 Storage controller specifications 22 Optical Drives 22 Tape drive 23 Internal storage 23 M 2 boot storage 23 7 Networking and PCIe 24 PCIe slots 25 8 Direct contact liquid cooling DCLC 26 Liquid cooled sled 27 9 Power therma...

Страница 4: ... Temperature specifications 45 13 Appendix B Standards compliance 46 14 Appendix C Additional resources 47 15 Appendix D Support and deployment services 48 ProDeploy Enterprise Suite and Residency Services 48 ProDeploy Plus 48 ProDeploy 48 Basic Deployment 48 Residency Services 49 Deployment services 49 Remote Consulting Services 49 Data Migration Service 49 ProSupport Enterprise Suite 49 ProSuppo...

Страница 5: ...TB per node Offers flexible I O options including low latency InfiniBand and next generation Intel Omni Path Provides new Direct Liquid Cooling options for improved power efficiency Dell EMC automation and intelligent management means you spend less time on routine maintenance and more focusing on bigger priorities Maximize uptime with proactive diagnostics and automated remediation that is 90 fas...

Страница 6: ...6 32 64GB DIMMs 2666MT s in 8 128GB for Cascade Lake 16x DDR4 Min Max RAM 4GB 512GB up to 3TB per node when using an M SKU CPU 1 5TB for all others 8GB 2048GB Hard Drive Bays 4 node Up to 6 x 2 5 in or 3 x 3 5 in Hot swap HDDs 4 node Up to 6 x 2 5 in or 3 x 3 5 in Hot swap HDDs Hard Drive Types SAS SATA SAS SATA NVMe External Drive Bay None None Internal Boot Drive SATA DOM 64GB or 1 8 SSD options...

Страница 7: ...sis 41 46kg No BP Chassis 34 56kg Specifications Table 2 Technical Specifications Feature Specification Servers per chassis One to four 2 socket C6420 servers per C6400 chassis Processor Intel Xeon Scalable Processor Family series Front side bus 2 x Intel Ultra Path Interconnect UPI Number of processors 1 or 2 Number of cores Up to 28 cores Chipset Intel C621 chipset Memory 16 x DDR4 2933MT s memo...

Страница 8: ...ath Embedded NIC One 1Gb Ethernet for Systems Management and Host Traffic or dedicated for Systems Management Security PowerEdge Secure Boot System Erase System Lockdown Drift Detection BIOS and OS Recovery Active Directory LDAP two factor authentication TFA SSH with Public Key Authentication PKA TLS 1 2 SNMP v3 Self Encrypting and Instant Secure Erase ISE Drives FIPS TCG TPM 1 2 2 0 TPM 2 0 China...

Страница 9: ...0 chassis offers four sled options Figure 1 Front panel features and indicators of the 24 x 2 5 inch hard drive enclosure 1 left control panel 2 drive bay 3 right control panel 4 information tag Figure 2 Front panel features and indicators of the 12 x 3 5 inch hard drive enclosure 1 left control panel 2 drive bay 3 right control panel 4 information tag System sled enumeration The enumeration for t...

Страница 10: ...filled with the dummy or blank sleds Back view Figure 4 Back view of the PowerEdge C6420 sled Table 3 Back panel features Item Indicator button or connector Icon Description 1 mezzanine card slot N A Enables you to connect mezzanine expansion cards For more information see the Technical specifications section 2 sled release handle N A Enables you to remove the sled from the enclosure 3 Low Profile...

Страница 11: ...es you to connect Open Compute Project OCP or Omni Path Architecture OPA expansion cards For more information see the Technical specifications section 10 EST pull out tab N A This tab has the unique Express Service Code Service Tag and MAC address labels 11 system id indicator and button The System Identification ID button is available on the front and back of the systems Press the button to ident...

Страница 12: ...midplane 10 left linking board 11 chassis management board 12 power interposer board Figure 6 Inside the PowerEdge C6420 sled 1 sled pull handle 2 mezzanine card 3 SATA connector 4 memory slot 4 5 CPU1 processor heat sink module 6 CPU2 processor heat sink module socket 7 supporting bracket 8 M 2 SATA riser 9 memory slot 4 10 PCIe expansion card riser assembly 12 ...

Страница 13: ...ssis This information is used by Dell to route support calls to the appropriate personnel Figure 7 Locating the information tag of your system 1 Information tag Top view 2 Information tag Bottom view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label NOTE If you have opted for secure default access to iDRAC the iDRAC secure default password is available on the back o...

Страница 14: ... Higher private local ratio in cache Lower power Intel Ultra Path Interconnect UPI replaces QPI Increases bandwidth up to 10 4 GT s Intel AVX 512 VNNI 512 bit instructions to improve Deep Learning performance Memory Security Memory Capacity and Bandwidth increase Up to DDR4 2933 MT s 11 increase Up to 6 channels 50 increase MPX Memory Protection Extensions Prevents buffer overflow I O Fabric Integ...

Страница 15: ... 2 2 28 165 Platinum 8270 2 7 26 205 Platinum 8268 2 9 24 205 Platinum 8260M 2 4 24 165 Platinum 8260 2 4 24 165 Platinum 8253 3 1 16 125 Gold 6252N post RTS 2 4 24 150 Gold 6252 2 1 24 150 Gold 6248 2 5 20 150 Gold 6246 3 3 12 165 Gold 6244 3 6 8 150 Gold 6242 2 8 16 150 Gold 6240M post RTS 2 6 18 150 Gold 6240 2 6 18 150 Gold 6238M post RTS 2 1 22 140 Gold 6238 post RTS 2 1 22 140 Gold 6234 post...

Страница 16: ...80M 2 5 28 205 Platinum 8176M 2 1 28 165 Platinum 8168 2 7 24 205 Platinum 8158 3 12 150 Platinum 8156 3 6 4 105 Gold 6148 2 4 20 150 Gold 6154 3 18 200 Gold 6150 2 7 18 165 Gold 6142 2 6 16 150 Gold 6132 2 6 14 140 Gold 6146 3 2 12 165 Gold 6136 3 12 150 Gold 6126 2 6 12 125 Gold 6144 3 5 8 150 Gold 6134 3 2 8 130 Gold 6128 3 4 6 115 Gold 5122 3 6 4 105 Platinum 8176 2 1 28 165 Platinum 8176M 2 1...

Страница 17: ... 5115 2 4 10 85 Silver 4116 2 1 12 85 Silver 4114 2 2 10 85 Silver 4112 2 6 4 85 Silver 4110 2 1 8 85 Silver 4108 1 8 8 85 Bronze 3106 1 7 8 85 Bronze 3104 1 7 6 85 Platinum 8176F 2 1 28 173 Platinum 8160F 2 1 24 160 Platinum 6138F 2 20 135 Platinum 6130F 2 1 16 135 Gold 6148F 20 2 4 160 Gold 6142F 16 2 6 160 Gold 6126F 12 2 6 135 Chipset The PowerEdge C6420 server incorporates the Intel C621 chip...

Страница 18: ...Rx4 8Gb DDP 2933MT s 1 2V Yes 128GB LRDIMM 917VK 8Rx4 8Gb TSV 2666MT s in Cascade Lake processor 1 2V Memory speed The PowerEdge C6420 system supports memory speeds of 2933MT s 2666MT s 2400MT s 2133MT s and 1866MT s depending on the DIMM types installed and the configuration All memory on all processors and channels run at the same speed and voltage By default this speed will be the highest speed...

Страница 19: ...per server node depending on the number of installed nodes and backplane type max 6 x 2 5 HDDs using 2 5 direct backplane max 3 x 3 5 HDDs using 3 5 direct backplane Support for 7 2K 10K and 15K RPM 2 5 inch and 3 5 inch SAS drives Support for 7 2K RPM Enterprise 2 5 inch and 3 5 inch SATA NOTE For the latest list of drives available on C6420 please always refer to the options available in quoting...

Страница 20: ...sive 12Gbps 512e 2 5in Hot plug Drive PM1633a 1 DWPD 1752 TBW SAS RI 960GB 960GB SSD SAS Mix Use 12Gbps 512n 2 5in Hot plug Drive PX05SV 3 DWPD 5256 TBW SAS MU 960GB 960GB SSD SATA Read Intensive 6Gbps 512n 2 5in Hot plug Drive S3520 1 DWPD 1750 TBW SATA RI 960GB 960GB SSD SATA Mix Use 6Gbps 512n 2 5in Hot plug Drive SM863a 3 DWPD 5256 TBW SATA MU 960GB 1 6TB SSD SAS Mix Use 12Gbps 512e 2 5in Hot ...

Страница 21: ... SAS 12Gbps 512n 2 5in Hot plug Hard Drive 2 5 15K SAS 900GB 900GB 15K RPM SAS 12Gbps 512e TurboBoost Enhanced Cache 2 5in Hot plug Hard Drive 2 5 15K SAS 900GB 900GB 15K RPM SAS 12Gbps 4Kn 2 5in Hot plug Hard Drive 2 5 15K SAS 900GB 900GB 15K RPM Self Encrypting SAS 12Gbps 512n 2 5in Hot plug Hard Drive FIPS140 2 5 15K SAS 900GB 1TB 7 2K RPM NLSAS 12Gbps 512n 2 5in Hot plug Hard Drive 2 5 7 2K NL...

Страница 22: ... Drive 3 5 7 2K NLSAS 8TB 8TB 7 2K RPM SATA 6Gbps 512e 3 5in Hot plug Hard Drive 3 5 7 2K SATA 8TB 8TB 7 2K RPM Self Encrypting NLSAS 12Gbps 512e 3 5in Hot plug Hard Drive FIPS140 3 5 7 2K NLSAS 8TB 10TB 7 2K RPM NLSAS 12Gbps 512e 3 5in Hot plug Hard Drive 3 5 7 2K NLSAS 10TB 10TB 7 2K RPM SATA 6Gbps 512e 3 5in Hot plug Hard Drive 3 5 7 2K SATA 10TB Storage controller specifications RAID configura...

Страница 23: ...The SATA port comes from the PCH chipset This SATA connected M 2 device can work with a single or dual CPU configurations M 2 capacities available 240GB Modular BOSS S1 Dual M 2 Boot Drives with HW RAID connected using PCIe Dual M 2 boot drives in RAID 1 can be configured for each C6420 node The boot device uses a PCIe riser which uses the x16 PCIe buried riser A hardware RAID controller on the M ...

Страница 24: ...t 10Gbps T44PH OCP Mezzanine SFP Intel i350 1Gb Dual Port Ethernet LP PCIe Adapter Ethernet 1Gbps 8WWC9 LP PCIe Adapter BASE T Broadcom 5720 1Gb Dual Port Ethernet LP PCIe Adapter Ethernet 1Gbps 557M9 LP PCIe Adapter BASE T Intel Dual Port 10Gb SFP LP PCIe Adapter Ethernet 10Gbps 5N7Y5 LP PCIe Adapter SFP Intel X520 Dual Port 10Gb SFP LP PCIe Adapter Ethernet 10Gbps 942V6 LP PCIe Adapter SFP Intel...

Страница 25: ...r QSFP28 Mellanox ConnectX 4 Dual Port VPI QSFP28 EDR LP PCIe Adapter InfiniBand Ethernet 100Gb NNJ2M LP PCIe Adapter QSFP28 ConnectX 5 Single Port VPI EDR QSFP28 Adapter InfiniBand Ethernet 100Gb 6FKDT LP PCIe Adapter QSFP28 Intel Omni Path Single Port Host Fabric Adapter 100 Series LP PCIe Adapter OmniPath 100Gb N64D3 LP PCIe Adapter QSFP28 PCIe slots The PowerEdge C6420 compute sled provides fl...

Страница 26: ... pumping architectures These passive cold plate assemblies replace heatsinks and are purpose designed to accommodate C6420 compute sleds For C6420 DCLC solution the cold plates are sold and supported by Dell EMC Rack Manifold Coolant tubes come out of each sled and connect to a manifold unit Made with reliable stainless steel and 100 non drip quick disconnects Rack Manifolds can be arranged horizo...

Страница 27: ...nfigured in the ordering tools to select Direct Liquid Cooling CPU Cold Plates are installed in the factory and the system is shipped with cold plates installed in each sled with each sled placed in the chassis Dell EMC provides support and warranty for Cold Plates Figure 8 Front view of the C6420 liquid cooled sled Figure 9 Back view of the C6420 liquid cooled sled 27 ...

Страница 28: ...ly configuration options are available on C6400 chassis Dual Hot plug Fault Tolerant Redundant Power Supply 1 1 1600W 250Volt Dual Hot plug Fault Tolerant Redundant Power Supply 2000W Dual Hot plug Fault Tolerant Redundant Power Supply 2400W Dual Hot plug Fully Redundant Power Supply 1 1 1600W 250Volt Dual Hot plug Fully Redundant Power Supply 2000W Dual Hot plug Fully Redundant Power Supply 2400W...

Страница 29: ...n safety label 11 5 Amps Initial Inrush Current 25 Amps peak Secondary Inrush Current 45 Amps peak Table 13 2000W PSU Efficiency 10 Load 20 Load 50 Load 100 Load Power Supply efficiency at 115Vac N A 88 92 91 Power Supply efficiency at 230Vac 89 93 94 91 Table 14 2400W PSU Specifications Attribute Value Configuration Options 1 1 Fault Tolerant Redundant 80 Plus Platinum Power Factor Correction Act...

Страница 30: ...ical Performance of C6420 Configuration Typical Typical CPU Intel Xeon Gold 6130 Intel Xeon Gold CPU 125 W 105 W CPU Quantity per 2 2 Memory 16GB 2667MHz 8GB 2667MHz DIMM Quantity per 12 12 Backplane 2 5 x 24 3 5 x 12 HDD 10K RPM SAS 7 2K RPM SAS HDD Quantity per host chassis 8 16 PSU 1600 W 1600 W PSU Quantity per host chassis 2 2 PERC H330 Mini H330 Mini PCI Dual Port 10Gbe Single port EDR IB Ta...

Страница 31: ...Table 18 Acoustical Performance Max Loading at 35 C Ambient Configuration Typical Typical LwA UL Bels 9 0 9 0 LpA 75 75 31 ...

Страница 32: ...rise Linux 7 3 Server x86_64 Novell SuSE Linux Enterprise Server 11 with PLDP SP4 x86_64 Novell SuSE Linux Enterprise Server 12 SP2 x86_64 Microsoft Windows Server 2016 Server 2012 R2 Ubuntu 16 04 LTS VMware vSphere 2016 U1 ESXi 6 5 U1 2015 U3 ESXi 6 0 U3 Citrix Xen Server 7 1 x NOTE The C6420 does not provide factory install options for any operating system 32 ...

Страница 33: ...cts that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity OpenManage centers around efficient management of server lifecycle Figure 10 Server lifecycle management operations iDRAC...

Страница 34: ...y Yes Yes Yes Yes Yes Yes Yes Yes Telnet Yes Yes Yes Yes Yes Yes Yes Yes SSH Yes Yes Yes Yes Yes Yes Yes Yes Serial redirection Yes Yes Yes Yes Yes Yes Yes Yes WSMAN Yes Yes Yes Yes Yes Yes Yes Yes Network Time Protocol No No Yes Yes Yes Yes Yes Yes Connectivity Shared NIC Yes Yes Yes Yes N A N A Yes Yes Dedicated NIC Yes Yes Yes Yes Yes Yes Yes Yes VLAN tagging Yes Yes Yes Yes Yes Yes Yes Yes IPv...

Страница 35: ... default password No Yes No Yes No Yes No Yes Customizable Security Policy Banner login page No Yes No Yes No Yes No Yes Remote Presence Power control Yes Yes Yes Yes Yes Yes Yes Yes Boot control Yes Yes Yes Yes Yes Yes Yes Yes Serial over LAN Yes Yes Yes Yes Yes Yes Yes Yes Virtual Media No No No No Yes Yes Yes Yes Virtual Folders No No No No No No Yes Yes Remote File Share No No No No No No Yes ...

Страница 36: ...Yes Yes Yes Yes Yes Yes Configurable thresholds Yes Yes Yes Yes Yes Yes Yes Yes Fan monitoring Yes Yes Yes Yes Yes Yes Yes Yes Power Supply monitoring Yes Yes Yes Yes Yes Yes Yes Yes Memory monitoring Yes Yes Yes Yes Yes Yes Yes Yes CPU monitoring Yes Yes Yes Yes Yes Yes Yes Yes RAID monitoring Yes Yes Yes Yes Yes Yes Yes Yes NIC monitoring Yes Yes Yes Yes Yes Yes Yes Yes HD monitoring enclosure Y...

Страница 37: ...s Yes Yes Yes Yes Yes Yes Server Configuration Profile in GUI No Yes No Yes No Yes No Yes Diagnostics Service and Logging Embedded diagnostic tools Yes Yes Yes Yes Yes Yes Yes Yes Part Replacement No No Yes Yes Yes Yes Yes Yes Server Configuration Backup No No No No No No Yes Yes Server Configuration Restore Yes Yes Yes Yes Yes Yes Yes Yes Easy Restore system configuration Yes Yes Yes Yes Yes Yes ...

Страница 38: ...management As Dell EMC PowerEdge servers have embedded server lifecycle management in many cases there is no need to install an OpenManage systems management software agent into the operating system of a Dell EMC PowerEdge server This greatly simplifies and streamlines the management footprint Agent based management Most systems management solutions require pieces of software called agents to be i...

Страница 39: ...ically detect and notify any server or chassis drift from a customer defined baseline configuration Boot a system from a network mounted ISO using iDRAC Support VLAN Management for FN IOM and M IOA For more information see delltechcenter com OME OpenManage Mobile OpenManage Mobile OMM is a software application that enables easy convenient and secure monitoring and management of PowerEdge servers r...

Страница 40: ...ist of the following Dell EMC Repository Manager Dell EMC Repository Manager DRM is an application that helps you to Identify the updates that are relevant to the systems in your data center Identify and notify when updates are available Package the updates into different deployment format To automate the creation of baseline repositories DRM provides advanced integration capabilities with iDRAC L...

Страница 41: ...h the payload of the messages expressed in JSON and the OData v4 protocol WSMan The Web Services For Management WSMan API first published by the DMTF in 2008 is the most mature and robust API provided by iDRAC with Lifecycle Controller WSMan uses a Simple Object Access Protocol SOAP with data modeled using the Common Information Model WSMan provides interoperability between management applications...

Страница 42: ...options For more information see delltechcenter com omivv NOTE The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter The Dell EMC Repository Manager provides advanced functionality simplifies the discovery and deployment of new updates BMC Software Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server storag...

Страница 43: ...sion Depth 790mm Height 86 8mm Width 448mm Chassis weight This section describes the weight of the system Configuration Weight description Weight maximum configuration 3 5 Direct Backplane Chassis 43 62 Kg 2 5 Direct Expander NVMe Backplane Chassis 41 46 Kg No Backplane Chassis 34 56 Kg Weight empty Chassis 5 58 Kg 12 31 lbs 43 ...

Страница 44: ...0 75 85 1152x864 8 16 24 60 75 85 1280x1024 8 16 24 60 75 Windows Windows Native Driver No 640x480 8 16 24 60 72 800x600 8 16 24 60 75 85 1024x768 8 16 24 60 75 85 1152x864 8 16 24 60 75 85 1280x1024 8 16 24 60 75 Windows Matrox Driver No 640x480 8 16 24 60 72 800x600 8 16 24 60 75 85 1024x768 8 16 24 60 75 85 1152x864 8 16 24 60 75 85 1280x1024 8 16 24 60 75 Linux Linux Native Driver No 640x480 8...

Страница 45: ...rted Environmental specifications Please refer to the Environmental Specifications for detailed information Acoustics Please refer to the Acoustics section for more information Temperature specifications The following table shows the temperature specifications Temperature Specifications Storage 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 ...

Страница 46: ...esign servers ipmi DDR4 Memory DDR4 SDRAM Specification jedec org standards documents docs jesd79 4 pdf PCI Express PCI Express Base Specification Rev 2 0 and 3 0 pcisig com specifications pciexpress PMBus Power System Management Protocol Specification v1 2 pmbus info specs html SAS Serial Attached SCSI v1 1 t10 org SATA Serial ATA Rev 2 6 SATA II SATA 1 0a Extensions Rev 1 2 sata io org SMBIOS Sy...

Страница 47: ...ls Information Update This document ships with the system is also available in PDF format online and provides information on system updates Dell com Support Manuals System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardized across platform...

Страница 48: ...onments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities Post deployment configuration assistance testing and product orientation help you rest easy knowing your systems have been deployed and integr...

Страница 49: ...oint of contact to manage your data migration project Your project manager will work with our experienced team of experts to create a plan using industry leading tools and proven processes based on global best practices to migrate your existing files and data so your business gets up and running quickly and smoothly ProSupport Enterprise Suite With Dell EMC ProSupport Services we can help you keep...

Страница 50: ...p you minimize disruptions and maximize availability of your PowerEdge server workloads with 24x7x365 access to certified hardware and software experts Collaborative 3rd party support Hypervisor and OS support Consistent level of support available for Dell EMC hardware software and solutions Onsite parts and labor response options including next business day or four hour mission critical ProSuppor...

Страница 51: ...gest customers with the most complex environments Team of designated Technology Services Managers with remote on site options Designated ProSupport One technical and field engineers who are trained on your environment and configurations On demand reporting and analytics based recommendations enabled by SupportAssist and TechDirect Flexible on site support and parts options that fit your operationa...

Страница 52: ...ctivity when supporting Dell EMC systems With over 1 4 million self dispatches processed each year TechDirect has proven its effectiveness as a support tool You can Self dispatch replacement parts Request technical support Integrate APIs into your help desk Or access all your Dell EMC certification and authorization needs Train your staff on Dell EMC products as TechDirect allows you to Download s...

Страница 53: ...ults are practical action oriented plans with specific predictable measurable outcomes From data center optimization to server virtualization to systems management our consulting services can help you build a more efficient enterprise Dell EMC Managed Services Dell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure deploy and manage y...

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