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Problem
Where to Check
There is no
power.
Check whether there has been a power failure.
Check whether there is blown fuse or tripped circuit breaker.
Check that the power cord is securely plugged in.
The machine
does not work.
Is the washer lid open? Close the lid.
Is the Pause button on? Press the START/PAUSE button one more time and
check if the washer starts.
Has the water filled to the water level?
If the water pressure is low it may take a long time before washing starts.
Is the tap closed? Open the water supply tap.
The drain hose
and spin basket
have frozen up.
Add hot water to the frozen water tap and remove the drain hose. Soak in hot
water.
Pour hot water into the spin basket and leave in for approximately 10 minutes.
Place a hot water towel on the drain hose connector.
When the drain hose defrosts, connect again and check for proper water draining.
The water drains
out immediately.
The drain is clogged with coins or pins.
Check that the drain hose is not below 65 cm.
Half fill the spin basket with water and try spinning again.
The water leaks
at the water
supply hose
connector.
If the tap connecting part is loose, water may leak.
Repeat the assembly steps again. (Refer to “Connecting the water supply hose”).
Check if the rubber seal on the water supply hose is in the correct position. Screw
tightly again.
Is the water supply hose kinked? Straighten the hose.
If the water supply is too strong, water may leak. Close the tap a little.
Is water leaking from the tap itself? Fix the tap.
Water is not
supplied.
Was the Start/Pause button pressed after selecting the water supply? If the Start/
Pause button is not pressed, water is not supplied. Press the Start/Pause button.
Check whether the water supply tap is open.
Is the filter net at the water supply hose connector clogged? Clean the filter net by
brushing with a toothbrush.
Is the water supply cut off? If so, switch off the tap and power off the washer.
Check to see that the water pressure is not too low.
Spinning makes
loud noises and
vibrations.
Check if the laundry is spread evenly in the washer. Spread out the laundry evenly
and start again.
Is the washing machine level on a sturdy flat floor. Set the machine level.
Adjust the legs on the feet and ensure they are level.
Is the area around the washing machine cluttered with objects?
Remove unnecessary objects away from the wash machine.
Water does not
drain.
Check that the height of the drain hose is not over 100 cm.
Check that the drain hose is not kinked or obstructed.
Check to see if the water outlet is clogged.
The machine
does not spin.
Check to see that the laundry is evenly distributed and that it has not clumped on
one side of the wash/spin tub.
Check whether the washer is on a level surface. Close the washer lid. Ensure the
lid is not being obstructed from closing.
Other problems.
Press the POWER ON/OFF button to switch off the power.
Call the customer care line on 086 100 3339.
Troubleshooting
