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Warranty
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This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products,
hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall
constitute the only warranty given in respect of this appliance. The Company warrants to the original purchaser
that for a period of TWO YEARS from date of purchase the appliance is free from defect under normal domestic
use, both in workmanship and material, subject to the following conditions.
1.
Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the
election of the Company. The Company reserves the right to effect such service through any of its Service
Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company in full,
provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised
Service Dealer. Where the appliance is located beyond the 50km radius, the purchaser shall be liable for the
standard travelling charges, as determined by the Company.
2.
Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express
condition of these warranties that the purchaser takes due care and attention in the use and maintenance of
the appliance. Abuse, misuse in conflict with operating instructions, connection to incorrect voltages and
subjection to commercial use shall release the Company from its obligations.
3.
This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the
appliance are effected by any persons not duly authorised by the Company, or if substitute parts not approved
by the Company are used in the appliance, or if the serial number of the appliance is removed.
4.
The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of
God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential
loss or damage of any kind caused by or due to the failure or malfunction of the appliance. The Company shall
not be responsible for damages caused by insect and/or animal infestation.
5.
The Company shall not be responsible for transportation or other costs other than those incurred within the
provisions of Point 1 of this Certificate.
6.
For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact the customer
care line. Please refer to the previous page for respective South African branches and Sub-Saharan
Africa branches.
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. Where service is requested under warranty and no fault or defect can be found by the Company, all costs
incurred will be for the purchaser's account.
8.
This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be
essential to produce this Certificate and invoice. Failure to do so, will render the purchaser liable for service
costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY
PURPOSES.