I hear a delay when using the external input with my TV
I hear a delay when using the external input with my TV.
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If you are connecting the external input with your cable or satellite box for enjoying TV audio through multiple HEOS built-in devices,
you may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system must
buffer the audio before it sends it out to the HEOS built-in devices so that it arrives at all devices at the same time. You can avoid
this delay by listening only to the device which is directly connected to the set top box.
Bluetooth playback does not work
Cannot pair with a Bluetooth device.
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It may be that Bluetooth is not enabled on the Bluetooth device. See the owner’s manual of the Bluetooth device to enable the
Bluetooth function.
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This unit may be paired with another Bluetooth device. Select this unit from the list of devices displayed on the screen of the
Bluetooth device.
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Bring the Bluetooth device near to this unit.
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Turn the power of the Bluetooth device off and on again, and then try again.
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Only 1 Bluetooth device can be connected at a time.
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The connection from the Bluetooth mobile device is malfunctioning. Power cycle the mobile device, remove the pairing information
and re-pair this unit to the mobile device.
The sound is cut off.
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Bring the Bluetooth device near to this unit.
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Remove obstructions between the Bluetooth device and this unit.
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To prevent electromagnetic interference, locate this unit away from microwave ovens, wireless LAN devices and other Bluetooth
devices.
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Pair with the Bluetooth device again.
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