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Error detection and solutions
Vehicle side error
This error state will display if there is a problem on the vehicle side. This could be caused
by the vehicle's battery, a faulty or damaged vehicle connection or a communications fault
with vehicle.
A vehicle-side error state can be triggered at any time when the charger is connected to
both a domestic outlet and a vehicle inlet. This includes during an active charge se-
quence, in charge-ready state or during start-up.
Try this
• Unplug the charger and then plug it in.
• Consult the vehicle’s manual for information about possible issues.
• Contact the vehicle vendor.
This error state will display if there is a problem on the vehicle side of the control box. This
could be caused by the cable not being connected correctly, a faulty or damaged vehicle
connection or a damaged cable plug.
Try this
• Unplug the charger and then plug it in.
• Consult the vehicle’s manual for information about possible issues.
• Contact the vehicle vendor.
Charger unit error
This error state will display if there is a problem detected with the internal electronics of
the control box.
Try this
• Check if the control box is hot to the touch.
• Unplug the charger and wait a few minutes, then plug it in.
• Contact DEFA, see chapter Contact Information.
