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© Copyright 2018 Mayo Hardware Pty Ltd. All rights reserved. All
material within this document is protected under copyright. No part of
this document shall be reproduced for any purpose without the express
written consent of Mayo Hardware.
Made in China exclusively for Mayo Hardware PTY LTD
4 Secombe Place, Moorebank NSW 2170 Australia
Customer Service: 1300 360 211
WARRANTY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. The benefits to the consumer given by this warranty
are in addition to other rights and remedies of the consumer under the law in relation to the goods and services
to which the warranty relates.
Term
Mayo Hardware Pty Ltd warrants this Décofire™ product to be free from manufacturing defects
for a period of 12 months commencing from the date of purchase.
Conditions
•
This warranty covers manufacturer’s faults and defects only.
Items not covered by this warranty:
•
Working surfaces or components (fire bowl) unless it is a clear defect or manufacturing fault.
•
Corrosion of the metal fire bowl as a result of exposure to rain or elements.
•
Damage caused by adverse weather conditions, fair wear and tear, accidents, misuse, negligence, fire,
flood, hail, earthquakes or other natural disasters
•
Alternations or repairs undertaken by an unauthorised service person.
•
Damage to third party property.
•
This warranty does not extend to commercial use of the product.
If a defect occurs during the warranty period and you wish to obtain a replacement, please forward
to Mayo Hardware Pty Ltd a written description and photographs of the claimed defect, and a copy of
the original receipt or proof of purchase. Full documentation must be provided within 28 days of the
occurrence that leads to a claim. Any expenses incurred by the consumer in making the warranty claim
are at the cost of the consumer.
Mayo Hardware Pty Ltd reserves the right to determine manufacturing faults at their discretion. In
the interests of ongoing product development and improvement the manufacturer reserves the right
to discontinue or change specifications or designs at any time without notice and without incurring
obligations.
For warranty or technical support, please call Mayo Hardware Pty Ltd.
Ref: 1fpt_orbis_ins_2018_vs1
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