Troubleshooting
2–3
2.3 Normal Power Up
In a normal system power up the following takes place:
1.
Power to the monitor and system unit is turned on. Both
power indicators are on.
2.
The system executes its power-up tests, displays the BIOS
ROM version, assorted copyright information, and the memory
size. Depending on the option(s) installed in the system
additional information may be displayed.
If there is an error during any of the power-up tests the
system either generates a beep error code or displays an error
message.
3.
The system generates a single beep, displays information
about the operating system, and gives the date prompt. Note
that the actual information displayed at this time depends on
the system software.
2.4 Troubleshooting Procedures
This section describes three troubleshooting procedures that can
be used depending on the state of the system. Each procedure will
get the system to a state where it can run the Diagnose diagnostic
package. Perform the steps in Section 2.4.1 and then go to the
recommended procedure.
CAUTION
Before troubleshooting the DECstation, it must be
disconnected from any network.
2.4.1 Getting Started
The following steps prepare you for troubleshooting a DECstation:
1.
Ask the customer to describe the problem. You need to find
out:
— When the problem started
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