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F.A.Q’S
9. Can electric bikes go up hills?
Yes, much easier than a regular bike. You will need to consider the terrain you plain on traversing, the steepness of the hill,
as well as your own fitness, This will inform you whether you need an ebike with more gear options or power. An ebike with
less gears and less power will offer less assistance than an alternate ebike, but will still offer much more assistance than a
regular bike.
10. Are there factors that will affect my top speed and maximum mileage?
The speed of your E-bike largely depends on the mode you are riding in. The E-bike motor will assist you until you reach its
maximum speed. You can go faster than that, but by law, the motor will no longer provide assistance.
The range of your E-bike is dependent on several factors, including motor type, carried weight, tyre pressure, support mode
the rider is using, and, most importantly, battery capacity. Different batteries have different ranges, so you can extend your
battery life by purchasing one with generally higher limits if available. If you can carry a second battery, you will increase
the total range of your E-bike.
11. What are the recommended safety precautions for riding electric transport?
The best thing any rider can do is put on a helmet whenever you are riding an E-Bike. Riders can take extra precautions to
be seen while on the road. Turning on your front and rear lights even during daylight is a brilliant strategy for enhancing
your safety while riding an bike. Regular bike safety rules and advice will also apply to ebikes.
12. There was no manual in my box – why is that?
To reduce our carbon footprint we have not printed a full user manual. There will be a card included in the box with a QR
code to scan to access your manual. If this has somehow not been included, head to :
https://www.panmi.com.au/get-ready-to-ride/
or alternatively
https://www.panmi.com.au/user-manual/
13. Can I carry multiple people on my ebike if it is under the weight limit?
It is recommended for increased safety to only operate your device with one person. Carrying multiple people could
potentially void your warranty and reduce the performance of your ebike. Do so at your own risk.
14. How do I determine the seat height for my e-bike?
One method to find your correct saddle height that requires no math is the heel-toe method.
Start by rotating the crank so the pedal with your heel on is in the down position and the crank arm is almost parallel to the
seat tube.
When seated on the saddle if your leg is locked straight at the knee, the saddle is too high. If your leg is bent at the knee
with your heel on the pedal, the saddle is too low.
Ideally, You want just a slight bend in your knee, and for your legs to be able to reach the ground while seated.
15. What if my e-bike runs out of battery while riding? Can I use my e-bike manually?
You can easily ride an E-Bike without its battery just as you would a regular bike.