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No.

Phenomena

Reason

Solutions

1

The BLUE LED does not blink

when the battery is installed

Insert the batteries in the

wrong direction

Insert the battery in the correct

way

2

The RED LED is always on

Due to noise, the peripheral

components (i2c, spi, uart, ..)

of RF module cannot be

initialized

After the 30s the node will

automatically reset. If the noise

causes the Watchdog not to

initialize, remove the battery and

wait for more than 10 seconds,

then insert the battery again

3

The RED LED blinks

continuously (10ms ON / 2s

OFF) and the Node does not

send RF. After more than 10

sending cycles, the Node will

automatically reset

·       Operating frequency in

that country is prohibited

·       Operating frequency in

that country is limited to Data

rate, Tx Power

·       Reconfigure the allowed

frequency of operation

·       Reconfigure Data rate = DR5 /

SF07, Tx Power

4

RED LED blinks continuously

(10ms ON / 2s OFF) and Node

sends RF continuously 3s /

time but no data. After more

than 10 sending cycles, the

Node will automatically reset

Node runs dummy sending

mode

=> sent by Gateway to send

Downlink packets when users

clear Uplink and Downlink

counter values on Network

Server (build-in Gateway) when

activated by ABP

Configuration enabled by OTAA

5

The RED LED flashes 10ms

ON / 10s OFF and the Node

does not send RF

Node activation by OTAA on

the Network server has not

been successful

Using Magnet-Key to force Node to

send RF continuously for 3

seconds/time

=> when activating by OTAA

successfully, the GREEN LED will

blink after sending RF

6

The node sent RF successfully

but the GREEN LED did not

blink

LED is broken

Warranty to replace LED

7

The data packet taken from

the Gateway has an incorrect

value

The data package is encrypted

Get the decoded packet on the

Application Server

8

The node sends RF and

activates by ABP, on Gateway

receives data but Application

server has no data

The application server still

stores the counter values of the

previous Uplink and Downlink

Delete the counter values of Uplink

and Downlink on the Application

server

9

The node does not send RF

and the RF module is hot

·       Insert the battery in the

opposite direction

·       Short circuit

Warranty or replacement

10

Node does not send RF to

Gateway according to the

alarm, LED does not blink

·       The alarm configuration is

incorrect

·       Running out of the number

of alarms set for the day

·       Check alarm configuration

·       Check the configuration for

the maximum number of alarms

per day

11

Node does not send RF to

Gateway when activated by

the magnetic switch, LED

does not blink

The magnetic switch has

malfunctioned

Read the status of the magnetic

switch via Modbus (when powering

or attaching the battery) to see if

the magnetic switch is working.

12

Node has blinked LED GREEN

when sending RF but the

Gateway or Application server

cannot receive

·       LoRa module on the

Gateway is faulty

·       The IP connection (4G /

WiFi / ...) on the Gateway is

faulty

·       Check Gateway's LoRa status

lights on Gateway

·       Check 4G / WiFi status lights

on Gateway

Troubleshooting for LoRaWAN
communication

This is the troubleshooting for the LoRaWAN sensor with FW versions listed below:

Содержание LoRaWAN

Страница 1: ...What is LoRaWAN Troubleshooting for LoRaWAN communication Offline configuration for LoRaWAN sensors Manual for LoRaWAN Sensors Common parts...

Страница 2: ...What is LoRaWAN...

Страница 3: ...y OTAA successfully the GREEN LED will blink after sending RF 6 The node sent RF successfully but the GREEN LED did not blink LED is broken Warranty to replace LED 7 The data packet taken from the Gat...

Страница 4: ...ion Replace the module sensor 14 RSSI is weak and often loses data Distance between Node and Gateway is far or there are many obstructions Connection to Antenna problem Install metal nodes or in metal...

Страница 5: ...software https filerun daviteq com wl id yDOjE5d6kqFlGNVVlMdFg19Aad6aw0Hs After downloading the software unzip the file named Daviteq Modbus Configuration Tool zip and then copy the extracted folder t...

Страница 6: ...e cable connector into sensor s modbus configuration port Step 2 On the configuration software choose relevant Port the USB port which is the cable plugged in and set the BaudRate 9600 Parity none Ste...

Страница 7: ...t value of parameter with function 3 At the relavant row of the parameter check the box3 on the column Func to read the value of the parameter The read value is shown on Read value column Each sensor...

Страница 8: ...setting Repeat the step 5 to read the setting of the parameter for checking No Phenomena Reason Solutions 1 Status on the software always shows Disconnected although the configuration cable is connect...

Страница 9: ...PC 4 The parameter table on the software is empty The template file has not been imported Go to File Import New to import the template file 5 The parameter table on the software does NOT match the mem...

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