Packaging and Recycling
• The materials used for this product’s
packaging can be reused, recycled
and disposed of through specific
waste streams.
• REUSE: Keep packaging to safely
store or transport your appliance,
preventing damage.
• RECYCLE: Look for recycling symbols
on packaging components to identify
if they are recyclable. Check with
your local authorities to find out what
materials are accepted for recycling in
your area.
• DISPOSE: Look for symbols on
packaging components and dispose
of materials accordingly.
Our 12 Month Guarantee
Our goods come with guarantees
that cannot be excluded under the
Australian Consumer Law. You are
entitled to a replacement or refund for
a major failure and compensation for
any other reasonably foreseeable loss
or damage. You are also entitled to have
the goods repaired if the goods fail to
be of acceptable quality, and the failure
does not amount to a major failure.
We stand by this product. Therefore,
we offer a 12-month guarantee on the
heating element. The benefits of this
guarantee are in addition to any rights
and remedies imposed by Australian
Consumer Law. Our guarantee excludes
normal wear and tear, and instances
where care and use instructions have
not been followed.
What IsAlbi will do
During this guarantee period, IsAlbi will
repair, replace or refund any defective
product. If identical product is not
available for replacement, a similar
product may be offered. IsAlbi asks you
to cover the cost of postage/transit if
the product needs to be sent back to
us for inspection. If IsAlbi deems the
product is defective, we will reimburse
your postage/transit expenses. IsAlbi
will be responsible for the postage/
transit of the repaired/replacement
product back to you.
What to do
If a fault/defect is identified, cease
using the product immediately.
To make a claim on this guarantee,
take the product, proof of purchase,
and full details of the alleged defect
to the retailer from whom the product
was purchased. If you cannot access
the retailer or are unsatisfied with the
solution offered by the retailer, contact
IsAlbi via the details below.
IsAlbi
Sydney Office
[email protected]
1800 819 270
256/117 Old Pittwater Road,
Brookvale, NSW 2100
Melbourne Office
[email protected]
+61 (03) 9474 1300
87 Chifley Drive, Preston, VIC 3072
