104
Limited 7 Year Warranty
© Travis Industries
6/19/18 - 1418
DaVinci-Cat2+
Register your TRAVIS INDUSTRIES, INC. Limited 7 Year Warranty online at
traviswarranty.com
. TRAVIS INDUSTRIES, INC. warrants this gas appliance (appliance is
defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original purchaser from the date of purchase as follows:
Check with your dealer in advance for any costs to you when arranging a warranty call.
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.
Warranty Period
Component
2 yrs.
5 yrs.
7 yrs.
90
Days
Parts & Labor
P=Parts L= Labor
P L
P
L
P
L
P
L
Burner assembly, Air Shutter Assembly, Main Burner Orifice, Firebacks
Electrical Assembly (within appliance structure or venting): Wire Harness,
Snap Disks, Rheostats, Exhaust Fan, LED Lighting, TouchSmart
Controller, Heat Exchanger Fan (if applicable)
Gas Control Assembly
Glass (thermal shock only)
Media: Stones, Crushed Glass
Accessories: Fireart
Optional Heat Exchanger (if applicable)
Firebox Assembly
All replacement parts beyond warranty period
CONDITIONS & EXCLUSIONS
1. This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the
instructions in the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized DaVinci dealer.
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under
warranty. The installer must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this
appliance can cause serious damage and will nullify this warranty.
4. The warranty, as outlined within this document, does not apply to the chimney components (except exhaust fan) or other Non-DaVinci accessories used in conjunction
with the installation of this product. If in doubt as to the extent of this warranty, contact your authorized DaVinci retailer before installation. Contact the vent manufacturer
for vent warranty questions.
5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, rooftops, wind, hills or
mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6. This Warranty is void if:
a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to,
improper chimney/venting installation.
7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or
adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of
God.
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs,
embers, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that
for which the unit is configured. .
9. Damage to surfaces caused by fingerprints, scratches, melted items, or the use of cleaners other than denatured alcohol is not covered in this warranty.
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential
damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written
permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
12. Any statement or representation of DaVinci products and their performance contained in DaVinci advertising, packaging literature, or printed material is not part of this 7-
year warranty.
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way.
14. No dealer, distributor, or similar person has the authority to represent or warrant DaVinci products beyond the terms contained within this warranty. TRAVIS
INDUSTRIES, INC. assumes no liability for such warranties or representations.
15. TRAVIS Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
17. THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE
WARRANTIES SET FORTH HEREIN.
IF WARRANTY SERVICE IS NEEDED:
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your DaVinci dealer WITHIN 30 DAYS, giving them proof of purchase,
the purchase date, and the model name and serial number.
2. TRAVIS INDUSTRIES, INC. has the option of either repairing or replacing the defective component.
.
