AUSTRALIA
Customer Service Centre
6 Lakeview Drive,
Scoresby, Australia 3179
Ph:
1300 232 839
Fax:
1300 369 119
Email: [email protected]
Website: davey.com.au
Davey Water Products Pty Ltd
Member of the GUD Group
ABN 18 066 327 517
NEW ZEALAND
Customer Service Centre
7 Rockridge Avenue,
Penrose, Auckland 1061
Ph:
0800 654 333
Fax:
0800 654 334
Email: [email protected]
Website: daveynz.co.nz
® Davey is a registered trademark of Davey Water Products Pty Ltd. © Davey Water Products Pty Ltd 2017.
DAVEY Repair or Replacement Guarantee
In the unlikely event in Australia or New Zealand that this Davey product develops any
malfunction within one year of the date of original purchase due to faulty materials or
manufacture, Davey will at our option repair or replace it for you free of charge, subject
to the conditions below.
Should you experience any difficulties with your Davey product, we suggest in the
first instance that you contact the Davey Dealer from which you purchased the Davey
product. Alternatively you can phone our Customer Service line on 1300 232 839
in Australia, or 0800 654 333 in New Zealand, or send a written letter to Davey at
the address listed below. On receipt of your claim, Davey will seek to resolve your
difficulties or, if the product is faulty or defective, advise you on how to have your
Davey product repaired, obtain a replacement or a refund.
Your Davey One Year Guarantee naturally does not cover normal wear or tear,
replacement of product consumables (i.e. mechanical seals, bearings or capacitors),
loss or damage resulting from misuse or negligent handling, improper use for which
the product was not designed or advertised, failure to properly follow the provided
installation and operating instructions, failure to carry out maintenance, corrosive
or abrasive water or other liquid, lightning or high voltage spikes, or unauthorized
persons attempting repairs. Where applicable, your Davey product must only be
connected to the voltage shown on the nameplate.
Your Davey One Year Guarantee does not cover freight or any other costs incurred in
making a claim. Please retain your receipt as proof of purchase; you MUST provide
evidence of the date of original purchase when claiming under the Davey One Year
Guarantee.
Davey shall not be liable for any loss of profits or any consequential, indirect or special
loss, damage or injury of any kind whatsoever arising directly or indirectly from Davey
products. This limitation does not apply to any liability of Davey for failure to comply
with a consumer guarantee applicable to your Davey product under the Australian
or New Zealand legislation and does not affect any rights or remedies that may be
available to you under the Australian or New Zealand Consumer Legislation.
In Australia, you are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Should your Davey product require repair or service after the guarantee period;
contact your nearest Davey Dealer or phone the Davey Customer Service Centre on
the number listed below.
For a complete list of Davey Dealers visit our website (davey.com.au) or call:
P/N 402668-1
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