MODEL 1980 SERIES PRINTER
OPERATION AND MAINTENANCE
DataMetrics Corporation
24
Table 6-1. General Fault Isolation
Fault Condition
Recommended Action
Printed page is not produced when job is
issued from host computer.
Verify that host software is configured for the
correct media location (Tray 1 or MP).
Use the software utility or control panel to
print a test page. If test page does not print:
• Check the paper supply in the cassette
tray.
• Verify that the print queue is clear and that
the printer has not been paused.
• If a jam occurs, refer to 4.5.1.
Printed page is blank or of poor quality.
Redistribute toner in cartridge.
Clean inside of printer (6.3.1).
Check paper type and quality (para 2.4).
Adjust print density through the host
software.
Verify that EconoMode is deselected in the
host software.
Verify that printer and host computer are
configured for the same language (PCL/
Postscript).
Install new toner cartridges.
Verify that sealing tape is removed from
toner cartridge.
Front panel indicators reflect an error state.
Refer to Table 4.2
Print operations are conducted
successfully, but control panel switches or
indicators do not respond correctly.
Replace control panel. If control panel
replacement does not correct problem,
replace print engine.
