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H-Class

105

6

Troubleshooting

6.1 Problem Resolution

When a problem is encountered, the information in this section will help resolve it. From the

listings below, locate the description of the problem that best fits the symptom experienced
to find an appropriate solution.

;

Depending on your labeling program and the printer's menu settings, some
commands and selections can be ignored. See HOST SETTINGS (Section 4.2.5) for
more information and consult your software vendor for program information. If you

have questions or if problems persist, contact a qualified technician or Datamax

Technical Support.

6.1.1 General

Resolutions

The following table lists problems that may not generate a printer message:

If experiencing this

problem…

Try this solution…

Blank display (but the
backlight is ON):

Check the following possibilities:

•

The display contrast may set too low (press and hold the

MENU Button until the display contrast is acceptable); or,

•

Disconnect any device attached to the optional SDIO Slot or

USB Host Port.

Erratic feeding:

The printer may require calibration (see Section 3.4).

Erratic printing:

Check the following possibilities:

•

If in Hex Dump Mode, disable it (see Section 6.3); or,

•

If using serial communications, check the host and printer

port settings; the printer may be set to eight data bits while

the host is set to 7, or vice versa (see Section 4.2.5).

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Содержание H-4212

Страница 1: ...Operator s Manual ...

Страница 2: ......

Страница 3: ...or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use...

Страница 4: ...fficiency The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 1993 Class B EN 50024 1998 Safety This product complies with EN 60950 1 1st Edition Gost R FCC This device complies with FCC CFR 47 Part 15 Class A Note This equipment has been tested and found to comply with the limits for a Class A digital ...

Страница 5: ......

Страница 6: ... printer on a flat firm surface y Do not place the printer upon or near a heat source y Never insert anything into the ventilation slots and openings of the printer y Do not use the printer near water or spill liquid into it y Ensure that the AC power source matches the ratings listed for the printer If unsure check with your dealer or local utility provider y Do not step on the AC power cord If t...

Страница 7: ...8 2 2 2 Connecting the Interface Cable s 9 2 2 3 Connecting to the SDIO Slot and USB Host Ports 11 Setting up the Printer 13 3 1 Media Loading 13 3 1 1 Internal Media Sources 15 3 1 2 External Media Sources 17 3 1 3 Rewinding Media 19 3 2 Media Sensor Adjustment 25 3 3 Ribbon Loading 26 3 4 Quick Calibration 29 Using the Control Panel 31 4 1 Layout 31 4 1 1 The Display Icons and Indicators and Key...

Страница 8: ...rint Quality Label 71 4 3 2 Ribbon Test Label 72 4 3 3 Test Label 72 4 3 4 Validation Label 72 4 3 5 Print Configuration 73 4 3 6 Print Last Label 73 4 3 7 User Defined Label 73 Operating Adjusting and Maintaining the Printer 75 5 1 Display Messages 75 5 1 1 Prompts and Condition Messages 75 5 2 Calibration 78 5 2 1 Standard Calibration 78 5 2 2 Advanced Entry Calibration 80 5 3 Reset Methods 88 5...

Страница 9: ...an Filter 94 5 6 3 Cleaning the Interior Compartment 95 5 6 4 Cleaning the Media Sensing Components 95 5 6 5 Cleaning the Platen and Assist Rollers 96 5 6 6 Cleaning the Printhead 97 5 6 7 Cleaning the Ribbon Path Components 99 5 7 Updating the Firmware 100 5 8 Updating the Boot Loader 102 5 9 Downloading Fonts 103 Troubleshooting 105 6 1 Problem Resolution 105 6 1 1 General Resolutions 105 6 2 Wa...

Страница 10: ...pendix B 135 Resolutions Widths Speeds Emulations and Custom Adjustment Settings 135 Appendix C 139 RS 422 485 Port Configuration 139 Appendix D 141 Changing the Display Language 141 Appendix E 145 Saving a Configuration File 145 Appendix F 147 Ethernet Setup 147 Appendix G 149 Using the HTML Pages 149 Appendix H 157 Printer Driver and Port Setup 157 Warranty Information 171 Glossary 173 ...

Страница 11: ...nd care To print label formats refer to the instructions provided with your labeling software or if you wish to write custom programs a copy of the Class Series Programmer s Manual can be found on the Accessories CD ROM and at our web site at http www datamaxcorp com As detailed below each model offers many standard and optional features that allow the printer to meet all of your label generation ...

Страница 12: ...LAN X X X Fanfold Media Handling X X X Fault Handling with Reprint Void X X X Flash Memory MB 8 8 8 Graphics Display 128 x 64 pixels X X N A Graphics Display 240 X 320 pixels Optional Optional X Host Accessible Memory X X X IEEE 1284 Compliant Parallel Interface X X X IntelliSEAQ Printhead X X X Internal Test Configuration Labels X X X Label Retract Control after Print X X X Line Mode ASCII Text I...

Страница 13: ...atures available except as noted The following optional features are offered for the printer 40 mm Media Hub H 4xxx and H 4xxxX models only A media hub that accommodates 40 millimeter cores Cover Dampener H 6xxx H 6xxxX and H 8308X models only A hydraulic mechanism that stalls sudden cover closures DMXrfNETII A WiFi Ethernet card with many features including 802 11b WiFi LAN standards based techno...

Страница 14: ...rnal mechanism to wind printed labels or backing material when using a Peel and Present option into a maximum outer diameter roll of five and half inches 139 mm Internal Rewinder Powered Full Roll Tall models only A motorized internal mechanism to wind printed labels or pull the backing material when using a Peel and Present option into to a maximum outer diameter roll of eight inches 203 mm Linea...

Страница 15: ...require installation SDIO Interface and USB Host Ports H 4xxx models only An interface that accepts external memory storage devices for fonts graphics label formats and firmware as well as a port that can accept a USB keyboard for direct data input applications e g Line Mode Thermal Transfer A hub assembly that allows printing with ribbon for exceptional image clarity and durability as compared to...

Страница 16: ...ntinued Option Recommended Installer Peel and Present Mechanism Operator Present Sensor Operator RFID Ready and Full Upgrade DMX Certified Technician SDIO Interface and USB Host Ports DMX Certified Technician Thermal Transfer Operator ...

Страница 17: ...or damage and if evident notify the shipping company before acceptance After removing the packaging check the contents of the shipment The following items are included Printer Power Cord Quick Start Guide Accessories CD ROM Warranty Card Any special or additionally purchased items Save the carton and packing material for future use ...

Страница 18: ...The printer features an auto ranging power supply and several different interface types for easy installation Ensure that the Power Switch is OFF when making printer connections 2 2 1 Connecting the Power Cord With printer placed upon a firm and level surface connect the Power Cord as follows A Ensure that the Power Switch is turned OFF B Connect the Power Cord to the AC receptacle on the printer ...

Страница 19: ...tion The Ethernet interface supports several menu selectable modes Depending on the length the cable should be Category Type 3 or better Refer to Appendix F for setup information Parallel Connection The parallel interface supports directional communications Choose and connect cabling as follows For unidirectional communication use a Centronics IEEE 1284 cable with a 36 pin male connector or For bi...

Страница 20: ...ial cables can be used with Xon Xoff handshaking USB Connection The USB interface connection may differ slightly depending upon the operating system and hardware configuration of the host computer Basic connections are shown below ...

Страница 21: ... afterward to be recognized all files must be placed into the resulting folder Use Windows Explorer or DMX Config see the Accessories CD ROM to download files to an external memory device for conversion see FILE HANDLING DEFINITIONS Appendix A SDIO Slot Connections When installing an SDIO Card turn OFF the printer then slide the card into the SDIO Slot After turning ON the printer Module F will be...

Страница 22: ...s support plug and play USB Memory Drives After installing the drive in the printer Module H will be recognized Only one USB Memory Drive at a time will be recognized Before upgrading firmware via USB Memory Drive disconnect any USB keyboard from the port ...

Страница 23: ...tting up the Printer 3 1 Media Loading Load media according to its type and source after performing these prerequisites A Raise the cover B Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly ...

Страница 24: ... D Rotate the Media Guide upward E Proceed according to the source of the media being installed If using internally supplied roll media sources see Section 3 1 1 or If using externally supplied sources e g boxed fanfold stock see Section 3 1 2 ...

Страница 25: ...ia completely onto the Media Hub B Route the media under the Media Guide Extrusion then out the front of the printer as shown C Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media ...

Страница 26: ...p E If loading thermal transfer media also load ribbon see Section 3 3 E Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise F Close the cover With READY displayed press and hold the FEED Key until at least one gap or mark advances see Section 3 4 If your media is less than the full width of the platen adjust the Leveling Cam see Section 5 4 1 ...

Страница 27: ... sure that the material enters the printer with the black marks facing down B Route the media into the printer through the Rear Media Loading Slot or Bottom Media Loading Slot and if equipped over the Rewind Hub C Route the media under the Media Guide Extrusion then out of the printer as shown in the previous section D Rotate the Media Guide into the DOWN position and then slide the guide inward u...

Страница 28: ...ep F If loading thermal transfer media also load ribbon see Section 3 3 F Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise G Close the cover With READY displayed press and hold the FEED Key until at least one gap or mark advances see Section 3 4 If your media is less than the full width of the platen adjust the Leveling Cam see Section 5 4 1 ...

Страница 29: ... can be rewound or with the addition of a Peel and Present option dispensed automatically for application If equipped follow the instructions below to begin using the Internal Rewinder A Press down on the Tab then pull outward to remove the Front Fascia B Remove Thumbscrew and Tear Plate ...

Страница 30: ... Proceed according to your application To rewind labels onto an empty media core tall models only go to Step E To dispense labels using a Peel and Present option refer to the instructions included with that option E H 8308X users all others go to Step F rotate the latch 1 4 turn counterclockwise to release the Rewind Support from the Rewind Hub then swing the Rewind Support outward ...

Страница 31: ...he Slots in the hub and then slide the Rewind Core Adapter onto the middle of the hub G Grasp the end of the hub and while pulling outward squeeze the hub together until it collapses then slide Rewind Core Adapter toward the Centerplate until it locks in place ...

Страница 32: ...y Media Core then close the Locking Lever J H 8308X users all others go to Step K close the Rewind Support then rotate the latch 1 4 turn clockwise to lock the Rewind Support K With label stock installed as described in Loading Roll Media repeatedly press the FEED Key until about 20 inches 50 cm of media has been output ...

Страница 33: ...or small labels using a Peel and Present option the following settings may require adjustment To maintain Top Of Form accuracy it may be necessary depending upon the print speed to reduce the torque see PRINTER OPTIONS REWINDER ADJUSTMENT To maintain image sizing accuracy it may be necessary to adjust CUSTOM ADJUSTMENTS ROW ADJUST to a negative value For example while peeling 2 inch wide by 1 inch...

Страница 34: ...ter Core To switch from label rewinding to label peeling remove the Rewind Adapter Core as follows A Remove labels from the Internal Rewinder Open the Rewind Support 8 wide models only B Rotate the Rewind Hub so that the Tabs are in a horizontal position as shown C Using both hands grasp the Rewind Core Adapter and with a gentle back and forth rocking motion pull the Rewind Core Adapter off the Re...

Страница 35: ...llustration below that identifies the location of the Media Sensor B Grasp the Slide Tab to position the Red Dot according to the Media Type as detailed below Media Sensor Adjustment Media Type Red Dot Position Die cut Centered over a label Notched Centered over a notch Reflective Centered over a black mark Continuous Centered over the material ...

Страница 36: ...l at least one gap or mark advances see Section 3 4 If using REFLECTIVE or CONTINUOUS media select the appropriate SENSOR TYPE see Section 4 2 1 3 3 Ribbon Loading Ribbon required when printing on thermal transfer media should be loaded as follows The use of ribbon slightly wider than the media and liner if any is recommended to help protect against abrasive wear A Rotate the Printhead Latch count...

Страница 37: ...Side In or Coated Side Out slide a Ribbon Roll completely onto the Ribbon Supply Hub as shown below The coated inked side of the ribbon must face the media Coated Side In CSI Ribbon Coated Side Out CSO Ribbon C Route the ribbon under the Ribbon Idler then out the front of the printer Æ ...

Страница 38: ...tely clockwise G Close the cover With READY displayed press and hold the FEED Key until at least one gap or mark advances see Section 3 4 Remove used ribbon when the Ribbon Roll is depleted Pull the empty core from the Ribbon Supply Hub Grasp the used roll on Ribbon Take Up Hub then pull and squeeze to remove the spent ribbon To remove partially depleted rolls cut the ribbon then remove the roll a...

Страница 39: ...ful completion CALIBRATION COMPLETED will be displayed followed by READY If another message is displayed however see below If the printer displays CANNOT CALIBRATE or stops feeding mid label press and hold the FEED Key until two or more labels are advanced before releasing the key If this method also fails see Media Sensor Calibration Section 5 2 WARNING LOW BACKING may appear if using notched med...

Страница 40: ...30 H Class ...

Страница 41: ...4 1 Layout The Control Panel is an event driven user interface composed of a graphics display and keyboard Note that depending upon the display size the layout and composition differs Small Display Control Panel Large Display Control Panel ...

Страница 42: ... notifications Display Size Large Icons Small Icons Indicators Current State Definition USB Memory or a USB Keyboard is detected An SD memory card is detected RFID is detected A wired network is detected WLAN is associated with a WLAN Access Point WLAN is enabled but the printer is NOT associated with a WLAN Access Point WLAN is in ADHOC mode The printer is receiving data The printer is paused A f...

Страница 43: ...NS DIAGNOSTICS MCL OPTIONS Entering the menu system takes the printer off line and halts the processing of new data Prompts may appear before menu access is granted and changes enacted see Section 5 1 1 The MENU MODE setting controls menu level access see Section 4 2 4 Host computer commands may in some cases override menu settings see Section 4 2 5 Depending upon the firmware and options some of ...

Страница 44: ...Class Press the Menu Button to enter Menu Mode The following designations denote setting icons used in the menu listing below Symbol Definition Default setting Setting can only be changed via the Menu System ...

Страница 45: ...bel when the SENSOR TYPE is set to CONTINUOUS where 04 00 0 99 99 in Is the desired length of the format MAXIMUM LABEL LENGTH Sets the distance that the printer will feed GAP or REFLECTIVE media before declaring a TOF fault where 16 00in 0 99 99 in Is the length of travel to detect a TOF gap or mark This distance should be 2 5 to 3 times the length of the label PAPER EMPTY DISTANCE Sets the distan...

Страница 46: ... media sensor see Section 5 2 where PERFORM CALIBRATION Allows automatic calibration where YES Establishes the best values based on sampled readings NO Exits the menu item without changing the current settings ADVANCED ENTRY Sets the values via manual entry process where PAPER SENSOR LEVEL 170 0 255 Establishes the threshold value for standard paper REFL PAPER LEVEL 020 0 255 Establishes the thres...

Страница 47: ...a Head Cleaning Fault will occur Zero 000 disables this function CLEAN HEAD COUNTER Indicates the number of inches or centimeters since a cleaning was last initiated RESET COUNTER Allows the Clean Head Schedule to restart the count where YES Resets the CLEAN HEAD COUNTER NO Exits the menu item without changing the current setting CLEAN HEAD NOW Allows cleaning to begin where YES Initiates the clea...

Страница 48: ...t between printing areas where XX Xin sec Is the speed setting see Appendix C for the model dependant default and range REVERSE SPEED Controls the rate of label movement during backup positioning where X Xin sec Is the speed setting see Appendix C for the default and range SLEW SPEED Controls the rate of label movement between printing areas when using the optional Applicator Interface Card s GPIO...

Страница 49: ...l formats or for special printer specific formatting adjustments where DARKNESS 32 1 64 Controls the printhead strobe time see HEAT above to fine tune the solid areas of an image CONTRAST 32 1 64 Fine tunes the gray areas of an image ROW ADJUST 0000 DOTS XXX XXXX Shifts the vertical start of print position upward or downward to fine tune ROW OFFSET see Appendix B If shifting in the negative direct...

Страница 50: ...ix A PROCESS FILE Processes a selected file for use by the printer see File Handling Definitions Appendix A Formats a selected module see Appendix A FORMAT MODULE FORMAT MODULE will erase all data in the selected module DELETE FILE Deletes a file from a list of available files see File Handling Messages Appendix A Protected modules will not be displayed and space will not be recovered until packed...

Страница 51: ...TER Controls the Cutter option where MODE Sets the detection method and response of the printer where DISABLED Disables the option AUTO Detects enables and sets the label stop location for the cutter if not detected the option will be ignored ENABLED Enables and sets the label stop location for the cutter if not detected a fault will be generated CUT BEHIND Allows a number of small labels to queue...

Страница 52: ...d can help maximize throughput CODE 39 IATA CODABAR INTERLEAVED 2 OF 5 INDUSTRIAL 2 OF 5 CODE 93 CODE 128 MSI PLESSEY EAN 13 8 EAN 13 8 2 EAN 13 8 5 UPC A E UPC A E 2 UPC A E 5 Is are the bar code type s to be checked see the Class Series Programmer s Manual for symbology details BARCODE COUNT Specifies a number of bar codes per label then generates a fault if the number present is incorrect where...

Страница 53: ...the measured bar code height REDUNDANCY LEVEL Ensures bar code integrity by specifying a consecutive number of identical decodes where READ BARCODE 2X 1X 6X Sets the read count e g a 3X setting requires three identical decodes to pass High redundancy rates and fast print speeds may cause erroneous read failures when scanning small or multiple bar codes AUTO Uses MIN READABLE HEIGHT to ensure bar c...

Страница 54: ... 956 MHz RFID option RFID POSITION Sets the RFID encoding position where 1 10in 0 4 00 Is the inlay location as referenced from the leading edge of the tag moving forward through the printer where 0 00 uses the print position to encode tag and values greater use the present position subject to change HF SETTINGS Sets the HF encoding parameters where TAG TYPE Selects the HF tag type where ISO 15693...

Страница 55: ...00 00 FF Is the hex value DSFID LOCK Locks the Data Storage Format Identifier value where ENABLED Is write protected DISABLED Is not protected EAS VALUE Selects the Electronic Article Surveillance value where 00 00 FF Is the hex value AUDIO INDICATOR Controls the buzzer where ENABLED Allows audio DISABLED Inhibits audio ERASE ON FAULT Controls tag erasure if errors are detected where ENABLED Erase...

Страница 56: ... dBm Adjusts the applied power where 000 04 Æ 04 Is the power level in 1 0 dBm increments KILL CODE Sets the code to permanently deactivate the tag where 00 00 00 00 Is the code in the form B3 B2 B1 B0 ACCESS CODE Sets the code to protect tag memory contents where 00 00 00 00 Is the code in the form B3 B2 B1 B0 GEN 2 LOCK ACTION Sets the lock for Gen 2 tags where NONE Does not lock the tag PERMALO...

Страница 57: ... printer to establish the tag to transducer distance and nominal power setting where YES Initiates the process CALIBRATING RFID will be displayed as media is scanned for the tag location and power followed by TOF positioning and the operational results where if successful the database parameters will be updated NO Exits the menu item without calibration SET DEFAULTS Allows the RFID default values ...

Страница 58: ...pon PAUSE APPLICATOR 2 Enables the following GPIO parameters for label applicator functions Data Ready DRDY overlaps End of Print EOP signal by about 1 msec to indicate completion DRDY signal end inhibits FEED and De asserts DRDY upon PAUSE or FAULT BARCODE VERIFIER Enables the GPIO Port to work with a bar code verifier START OF PRINT Selects the type of input signal required to initiate Start of ...

Страница 59: ...ignal type generated to indicate a low ribbon condition as determined by RIBBON LOW DIAMETER see RIBBON LOW OPTIONS Section 4 2 1 where ACTIVE LOW Outputs a logic low when the roll reaches the setting ACTIVE HIGH Outputs a logic high when the roll reaches the setting SLEW ENABLE Selects the type of input signal required to initiate label slew where STANDARD Triggers slew with a low signal LOW PULS...

Страница 60: ...he Peel and Present option is not attached Upon power up the rewinder will turn slowly to tension the material ENABLED Enables the rewinder and generates an error if it cannot be detected Upon power up the rewinder will turn slowly for about 30 seconds to tension the material and then whenever labels move REWINDER ADJUSTMENT Adjusts the amount of rewinding tension to minimize TOF registration drif...

Страница 61: ...n removes that file from memory An active file can not be deleted FACTORY SETTING FILE Lists the files available and then after selection that file will be restored whenever a Level One reset is performed see Section 5 3 2 INTERNAL MODULE D Allocates a number of 1KB memory blocks for internal Memory Module D where 1024 KB XXX XXXX KB Is the memory allocation see Appendix A DEFAULT MODULE Designate...

Страница 62: ...au Industry Standard Chinese PRC BIG 5 Selects Taiwan encoded TIME AND DATE Sets the time and date where SET HOUR 06 30 PM 20 AUG 2007 Enters the time and date information MEDIA COUNTERS Displays and controls various internal counters where ABSOLUTE COUNTER Are the total inches printed and the set date Non resettable PRINTHEAD COUNTER Is the total number of inches printed Non resettable RESETTABLE...

Страница 63: ...feature level of the main board xx Is the software feature level 10 Standard DPL 20 Internal CG Times Font Features are accepted up to this value but increases beyond require authorization yyyyyy Is a manufacturing date code PRINTER KEY zzz Is a unique time stamp APPLICATION VERSION Displays the firmware program number version and date BOOT LOADER Displays the boot loader version and date UPGRADE ...

Страница 64: ...e XOR Obliterates intersecting areas for example OPAQUE Overwrites intersecting areas with those last formatted for example LABEL ROTATION Allows the label format to be flipped 180 degrees where ENABLED Prints formats after 180 rotation DISABLED Prints formats without rotation IMAGING MODE Determines the process used to format labels where MULTIPLE LABEL Formats multiple images as memory permits f...

Страница 65: ...llows open access SECURE MENU Sets a password requirement for menu access MENU AND TEST Sets a password requirement for menu and test access ADVANCED MENU Sets a password requirement for Advanced Menu access After enabling this selection return MENU MODE to the USER MENU setting MODIFY PASSWORD Modifies the security password where YES Allows entry of a four digit password after confirmation To be ...

Страница 66: ...ch or mm thereby reducing the width of the produced format see Appendix B No adjustment occurs at the default setting ROW EMULATION Allows the row dot count to be adjusted where XXX XXX XXX DOTS Is the printed number of dots per inch or mm thereby reducing or enlarging the length of the produced format see Appendix B No adjustment occurs at the default setting SOP EMULATION Allows the Start of Pri...

Страница 67: ...e lapse in fiftieth of a second increments after the next label format is received and processed to delay media repositioning FONT EMULATION Allows font substitution where STANDARD FONTS Prints using standard internal fonts CG TIMES Prints using CG Times font USER ID S50 Prints using a downloaded font LABEL STORE Determines the command recall level when retrieving stored label formats where STATE ...

Страница 68: ...D RETRY Actions depend upon the RETRY COUNT If the count has not been exceeded VOID is printed on the failed label and reprinting automatically occurs If the count has been exceeded printing stops and a fault message is displayed Then following correction of the problem the FEED Key must be pressed to clear the fault and reprint the label in process or If the CANCEL Key is pressed reprinting is op...

Страница 69: ... Counts greater than one are only valid when equipped with the Linear Scanner or RFID option BACKFEED ON CLEAR Determines the printer s action after a fault is cleared where ENABLED Positions the label after the fault is cleared DISABLED Does not position the label the current position is assumed correct If reloading media the user must place the material in its presented position ...

Страница 70: ...38400 BPS 28800 BPS 19200 BPS 4800 BPS 2400 BPS 1200 BPS Is the serial speed in Bits Per Second PROTOCOL Sets the data flow control method handshaking where BOTH Uses XON XOFF and CTS DTR SOFTWARE Uses XON XOFF HARDWARE Uses CTS DTR NONE Disables flow control PARITY Sets word parity where NONE Uses parity ODD Uses Odd parity EVEN Uses Even parity DATA BITS Sets Word length where 8 7 8 Is the numbe...

Страница 71: ...eturns data compliant back channel operation see Section 2 2 2 for cable requirements NIC ADAPTER Controls the communications settings for the network interface where QUICK SETUP Selects between wired and WiFi operation where WIRED DHCP Returns the NIC to defaults then sets Discovery to Enable and Wireless to Disable WLAN UNSECURED Returns the NIC to defaults then sets Discovery to Enable SSID to ...

Страница 72: ... the WiFi signal strength noise and quality levels IP ADDRESS Specifies the static IP Address where 192 168 010 026 Is the address in standard octet format SUBNET MASK Specifies the static Subnet Mask Address where 255 255 255 000 Is the address in standard octet format GATEWAY Specifies the network Gateway Address where 192 168 010 026 Is the address in standard octet format SNMPTRAP DESTINATION ...

Страница 73: ...devices DISABLED Sends no messages NETWORK REPORT Allows a network status report to be viewed or printed with content similar to the example below NETWORK REPORT PRINTER STATUS MACO NOT SET IP ADDRESS 192 168 10 26 SUBNET MASK 255 255 255 0 GATEWAY 192 168 10 26 DCHP DISABLED SNMP ENABLED WLAN MODULE MODULE FW VERSION 4 3 0 24 RADIO FW VERSION 1 1 1 111 8 4 0 145 PORT STATUS CONNECTED ADHOC SSID 0...

Страница 74: ...x 7E STX command count by Hex 1B ESC Hex 0x0D Carriage Return ALTERNATE CODES 2 Sets these interpretation codes Hex 5E SOH command Hex 7E STX command count by Hex 1B ESC Hex 0x7C Carriage Return CUSTOM CODES Sets interpretation codes where SOH STX CR CNTBY 01 02 0D 5E Are the codes according to your definitions Standard codes serve as default placeholders FEEDBACK CHARACTERS Allows the return of p...

Страница 75: ...ed where ENABLED Processes software commands normally DISABLED Controls the Sensor Type via the menu setting see Section 4 2 2 SYMBOL SET COMMAND Determines how host Single and Double Symbol Set commands are handled where ENABLED Processes software commands normally DISABLED Controls Symbol Set selection via the menu setting see Section 4 2 4 CNTRL CODES DATA Determines how host Control Codes are ...

Страница 76: ...ed label and U unknown C Is the number of expected reads for bar codes or tags given in two characters D Is the number of good reads for bar codes or tags given in two characters E Is the printer s internal Job and Sub Job Identifier given in four characters each F Is the data that was read delimited with semicolons on multiple reads DISABLED Reports no data SCANNER Reports Linear Scanner data RFI...

Страница 77: ...signed OPTIONS TESTING Performs option diagnostics where TEST PRESENT SENSOR Tests the Present Sensor including the sensor in the Peel Present option where LABEL PRESENTED Is displayed when the sensor is blocked LABEL NOT PRESENTED Is displayed when the sensor is not blocked TEST CUTTER Tests the Cutter where PERFORM TEST 001 TIMES Selects the number of cuts 1 999 to perform and then displays the ...

Страница 78: ...TEST GPIO OUTPUT EP RL SR MO RO DR OF 1 0 1 1 1 1 1 o1 o2 o3 o4 o5 o6 1 0 1 1 1 1 Displays output signal logic values for End of Print EP Ribbon Low RL Service Required SR Media Out MO Ribbon Out RO Data Ready DR Option Fault OF and six unassigned output lines The values given here are examples only To change an output signal cursor over the displayed state to select and then toggle it except Data...

Страница 79: ...min Allows a label to label delay 0 120 minutes when batch printing Test Labels where 000 0 120 Is the selected delay interval in minutes SENSOR READINGS Displays various sensor values 0 255 where THR TRAN RIBM 24V 127 159 093 175 PS HD RANK 000 254 125 Are readings for the printhead thermistor sensor THR media gap sensor TRAN or reflective sensor REFL ribbon sensor RIBM 24VDC power supply sensor ...

Страница 80: ...ccept peripheral device input data where MCL AT POWER UP Allows MCL start up where ENABLED Sets MCL operation after power is cycled OFF and ON with the printer ready to accept data from barcode scanners weigh scales and keyboards without the need of a host computer DISABLED Sets normal printer functions START MCL Starts MCL after exiting the menu iPH REPORT TUE 12 44PM 23MAY2006 4212 HE25 060224 0...

Страница 81: ...nd set the Label Width To print a format highlight the selection in the Quick Test menu then input the desired quantity and press ENTER Press CANCEL to stop printing A printing delay can be set see Print Test Rate Section 4 2 6 4 3 1 Print Quality Label The Print Quality Label serves as an overall quality indicator Consisting of compliant fence and ladder bar codes assorted font sizes and fill pat...

Страница 82: ...ent functions and ribbon path alignment 4 3 3 Test Label The Test Label serves as an indicator of printhead functionality The format consists of patterns that exercise all thermal elements 4 3 4 Validation Label The Validation Label serves as an overall quality indicator Consisting of compliant fence and ladder bar codes assorted font sizes and black fill patterns this format can be used to ensure...

Страница 83: ...OADER 83 2539 10A 10 00 01 26 2006 UNLOCKED CG TIMES FPGA HP10 iPH 5x 00289 MACM 00 0d 70 03 8b b9 4 3 6 Print Last Label Print Last Label reprints the most recent format output by the printer If a job was cancelled prior to completion or if power was removed since the last print job and this label request VOID will be printed 4 3 7 User Defined Label The User Defined Label allows a template to be...

Страница 84: ...74 H Class ...

Страница 85: ...and Condition Messages Prompts appear when an action is required during operation while Condition Messages indicate an operational state Prompts and Condition Messages Displayed Message Description Action State ACCESS DENIED Menu entry has been refused The password input to access the secured menu was incorrect CALIBRATING SENSOR LEVELS Media calibration is being performed The FEED Key was pressed...

Страница 86: ...SSWORD 0 This is the menu gateway The four digit password must be entered for menu access INVALID ENTRY An incorrect entry has been made An invalid setting or selection was entered NOT INSTALLED The selected option or feature cannot be found An uninstalled or undetected item was requested OFFLINE The printer is in Menu or Test Mode The Menu or Test Button was pressed PAUSED The printer is in a pau...

Страница 87: ... KEY The operation was successfully completed and now requires confirmation Press any key to continue SYSTEM RESET IN PROGRESS A reset via the host system or the Control Panel has occurred Allow the process to complete UNCALIBRATED The Media Sensor is not calibrated Perform calibration see Section 5 2 WAITING FOR DATA Start of Print signal has been received but the printer awaits label data Send d...

Страница 88: ...eeding ensure that the ADVANCED MENU is enabled see Section 4 2 4 and that the SENSOR TYPE is selected see Section 4 2 1 Step Action Displayed Message Comment A Turn ON the printer CANNOT CALIBRATE or UNCALIBRATED Wait briefly for the printer to initialize B Press ENTER to access MEDIA SETTINGS Then using the UP Button scroll to SENSOR CALIBRATION MEDIA SETTINGS ADVANCED MENU must be enabled to ac...

Страница 89: ...ts the current sensor reading 1 See Section 3 2 for sensor adjustment instructions 2 Do not position a perforation over the sensor when taking the sample 3 For small notches or reflective marks ensure that the labels exit straight from the printer 4 Unless otherwise noted do not move the Media Sensor after this step F Proceed according to the media type All media except Continuous Position label m...

Страница 90: ... COMPLETE Followed by READY The printer is now ready for use 5 2 2 Advanced Entry Calibration Advanced Entry is an alternate calibration method for special case media types where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database Advanced Entry Calibration should be used only when Standar...

Страница 91: ...ENTER ADVANCED ENTRY Press EXIT to abort this procedure D Scroll to TRAN SENSOR GAIN or REFL SENSOR GAIN if using reflective media then press ENTER TRAN SENSOR GAIN yyy 0 31 25 The following examples detail die cut media calibration however unless otherwise noted the reflective media procedure is the same E Install media Position the Media Sensor under the label then lower and latch the Printhead ...

Страница 92: ...e for a gain setting of 00 where yyy represents the current sensor reading Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 252 01 02 31 Step Action Displayed Message Comment G Use the buttons to increment the Gain Number by one and then press ENTER Record the Label Value Repeat this process for each Gain Number TRAN SENSOR GAIN yyy 0 31 01 These are Label Values wher...

Страница 93: ... 0 31 31 1 Do not position the Media Sensor under a perforation and if using preprinted media ensure the label area placed over the sensor is free of text graphics lines etc 2 Do not move the Media Sensor after this step I Lower and latch the Printhead Assembly Using the buttons set the Gain Number to 00 and then press ENTER Record the reading as a TOF Value for Gain Number 00 in the table TRAN SE...

Страница 94: ...d Message Comment K In your sample calibration table where both the Label Value and TOF Value are at least 20 subtract the amounts and record the result as a Difference Value see below Identify the largest Difference Value and the corresponding Gain Number This Gain Number will be used to resample the media TRAN SENSOR GAIN yyy 0 31 31 In this example Gain Number 18 is chosen because where both va...

Страница 95: ...ead Assembly Record the sensor reading as P B Raise the Printhead Assembly Place the liner notch or mark over the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as G or M C Raise the Printhead Assembly Remove all media from the Media Sensor then lower and latch the Printhead Assembly Record the sensor reading as E TRAN SENSOR GAIN yyy 0 31 18 Where yyy is a nume...

Страница 96: ...roll to GAP SENSOR LEVEL or if using reflective media MARK SENSOR LEVEL and then press ENTER Use the buttons to set the Gap or Mark value determined in Step M and then press ENTER GAP SENSOR LEVEL 0 255 042 This is the gap or mark value P Press the ESC Key Use the buttons to scroll to EMPTY SENSOR LEVEL and then press ENTER Use the buttons to set the Empty value determined in Step M and then press...

Страница 97: ...EADY The printer is ready for use If the calibration attempt fails try desensitizing the sensor as follows Re enter the ADVANCED MENU Go to MEDIA SETTINGS SENSOR CALIBRATION ADVANCED ENTRY TRAN or REFL SENSOR GAIN and lower the corresponding GAIN SETTING by one Exit the menu and save your changes Test your media at the new setting If necessary repeat until a usable Gain Setting is obtained ...

Страница 98: ...ars all parameters To perform a Level Two Reset While turning ON the printer press and hold the three Soft Keys see Section 4 1 until the SYSTEM RESET message flashes Calibration will be required see Section 5 2 5 4 Printhead Assembly Adjustments Printhead Assembly Adjustments permit the mechanical compensation sometimes needed to maintain print quality across the wide range of media types and siz...

Страница 99: ...m counter clockwise until the image fades across the label as shown in Example 1 below C While observing the printed output rotate the Leveling Cam clockwise until the image is complete with even contrast as shown in Example 2 below Æ Example 1 Too much adjustment Example 2 Correct adjustment Under adjustment of the Leveling Cam can cause problems that include ribbon wrinkling label tracking and e...

Страница 100: ...dia loaded download your label format or use a Test Menu format then begin printing a small batch of labels B While observing the printed output turn each Pressure Adjustment Screw use a small coin or screwdriver by the same amount until the image is complete with even contrast Counterclockwise to increase applied pressure or Clockwise to decrease applied pressure Ensure that each arrow points in ...

Страница 101: ...present on your body B Unplug the printer and open the access cover If ribbon is installed remove it C Lower the Printhead Assembly and loosen the Printhead Mounting Screw H 8308X models feature two Printhead Mounting Screws loosen both D Carefully raise the Printhead Assembly Grasp the printhead then disconnect the two cables and remove the printhead E Position a new printhead under the Printhead...

Страница 102: ...tween the current label and a previously printed label if necessary adjust the DARKNESS setting see Section 4 2 2 until similar black levels are produced 5 6 Maintenance This section details the recommended maintenance supplies schedules and methods Supplies The following items will help safely and effectively clean the printer Isopropyl alcohol Cotton swabs Clean lint free cloth Lens tissue Soft ...

Страница 103: ...l inspection Compressed air soft brush lens tissue and or isopropyl alcohol see Section 5 6 4 Platen and Assist Rollers After each roll of media or ribbon sooner if needed Cotton swab or a cloth dampened with isopropyl alcohol see Section 5 6 5 Printhead The interval varies according to the media type used Thermal transfer media after each roll of ribbon Direct thermal media after each roll of med...

Страница 104: ...r cord from the AC Receptacle B Using a soft cloth or sponge dampened with a non abrasive cleanser wipe the exterior surfaces clean C Allow the surfaces to dry before reconnecting power 5 6 2 Cleaning the Fan Filter On equipped models a Fan Filter keeps dust and debris from entering the printer To assure continued airflow through the printer clean the Fan Filter as follows A Turn OFF the Power Swi...

Страница 105: ...or a soft brush clean all debris from Interior Compartment 5 6 4 Cleaning the Media Sensing Components Paper dust and adhesive from the media can accumulate on the sensing components and produce TOF problems To avoid problems clean the Media Sensor and Light Bar as follows A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle B Unlock the Printhead Latch raise the Printhead ...

Страница 106: ...follows A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle B Raise the Cover then remove the Door and tearbar Unlock the Printhead Latch and raise the Printhead Assembly C Remove media and ribbon D Using a Cotton Swab or lint free cloth dampened with isopropyl alcohol wipe the Platen Roller and the Assist Roller clean Manually rotate the rollers as necessary wiping rotati...

Страница 107: ...tant maintenance procedure the printer can be programmed to prompt you for cleaning see Section 4 2 1 Depending upon to the supplies and printing parameters used different methods are recommended for cleaning Begin by following the preliminary steps below Streaks in the direction of print indicate a dirty or faulty printhead Preliminary Cleaning Steps A Raise the cover then unlatch and raise the P...

Страница 108: ...d 70 2013 01 for 6 inch cards C Close and lock the Printhead Latch and disengage the Leveling Cam D Close the cover then press and hold the TEST Button to initiate cleaning As an alternate enter the menu system and select CLEAN HEAD NOW see Section 4 2 1 E After the cleaning card has been run through the printer reinstall media and ribbon if necessary Plug in and turn ON the printer Run a few samp...

Страница 109: ...e labels and examine them If streaking is still present the printhead may need to be replaced otherwise this completes the procedure 5 6 7 Cleaning the Ribbon Path Components Thermal Transfer equipped models only When ribbon path components become caked with build up smooth ribbon flow can become impeded Clean the ribbon path components as follows A Turn OFF the Power Switch and unplug the power c...

Страница 110: ...dated as follows A Identify the desired version of firmware for the printer from our web site at http www datamaxcorp com and then download that file onto your computer s hard drive B Turn OFF the printer Connect your computer to the printer via the parallel or USB port and then turn ON the printer C Using the Windows print driver open the Printer Properties box and select the Tools tab Then from ...

Страница 111: ...ache storage into the Flash memory Confirm the firmware version and try the download again however if the problem continues call for service ERROR ERASING FLASH Flash memory could not successfully be erased Defective Flash memory is a possible cause Try the download again however if the problem continues call for service ERROR WRITING FLASH The program could not successfully be written into Flash ...

Страница 112: ...play Action Comment s A READY Using the DOS copy command where filename is the program to be loaded and lpt1 is the selected interface port enter the following copy filename lpt1 As an example this would be entered as copy BOOTXE99_1006 bs lpt1 Where lpt1 can differ to include other ports as available The Ready Indicator will flash as data is received B UPGRADING SOFTWARE The new program is being ...

Страница 113: ...loaded font file on your computer s hard drive or floppy disk and then send that file to the printer If protected the destination module must be unprotected first With a successful download and installation the printer will reset Installed font files can be identified by part number and appear on the configuration label and system display The following table lists possible font downloading message...

Страница 114: ... the printer will perform an automatic reset SYSTEM FAULT Insufficient memory space for the file exists in the destination module Try selecting a different destination module or clear some space on the module and perform the download again WRITING FLASH The file was successfully decrypted verified and is now being written into the destination module WRITING FLASH FAILED The file failed checksum ve...

Страница 115: ...atamax Technical Support 6 1 1 General Resolutions The following table lists problems that may not generate a printer message If experiencing this problem Try this solution Blank display but the backlight is ON Check the following possibilities The display contrast may set too low press and hold the MENU Button until the display contrast is acceptable or Disconnect any device attached to the optio...

Страница 116: ... Big Endian refer to your font supplier for information Light print on the side of the label Check the following possibilities The Leveling Cam may be incorrectly adjusted see Section 5 4 1 or The Platen may be dirty or worn see Section 5 6 5 Missing label information Check the following possibilities Check the label format for character or image placement outside the label dimensions All row colu...

Страница 117: ...are program or through the menu see Section 4 2 2 or If not reactive install different media No print using thermal transfer media labels advance normally Examine the used ribbon for an image then proceed accordingly If an image is on the used ribbon verify that the ribbon was properly loaded To identify the coated side press the sticky side of a label against the ribbon surfaces ink will lift fro...

Страница 118: ...ents of the printer and host and that it is properly connected or If Receiving Data is indicated enter COMMUNICATIONS ESC SEQUENCES and disable the setting see Section 4 2 5 Poor print quality Check the following possibilities Check the Leveling Cam for correct adjustment see Section 5 4 1 Check the Heat and Print Speed settings see Section 4 2 2 If using thermal transfer check the compatibility o...

Страница 119: ...e 24 volt power supply No action is required If the problem continues cycle the power OFF and ON DOT FAILURE Defective printhead elements have been detected Replace the printhead if print quality becomes unacceptable GAP MODE WARNING LOW BACKING Only a small difference exists between the measured empty and gap sensor readings No action is required During calibration labels mounted on a transparent...

Страница 120: ...hin the acceptable parameter range Enter a different setting or parameter that falls within the acceptable range LOW VOLTAGE The printer has detected a low operating voltage Possible low or fluctuating line voltage levels have been sensed If the condition persists try moving the printer to another outlet or call for service REWINDER FULL The internal rewinder is nearing capacity Unload the interna...

Страница 121: ...detected a Direct Memory Access failure Cycle printer power OFF and ON If the fault does not clear call for service GAP MODE CANNOT CALIBRATE Consistently low sensor readings have been detected for the media Press any key to continue Ensure that media was removed from the media sensor during the appropriate calibration steps see Section 5 2 also ensure that ribbon has been correctly loaded and tha...

Страница 122: ...ure that the Media Sensor is calibrated see Section 3 4 properly positioned see Section 3 2 and if the media has large gaps that the Paper Empty Distance is adjusted see Section 4 2 1 POSITION FAULT Possible causes of this fault include a firmware update a power failure or reset during a ribbon out of stock or TOF fault and an incomplete calibration process Press the FEED Key in an attempt to iden...

Страница 123: ...m the media sensor during the appropriate calibration steps also ensure that no labels are stuck in the media sensor Retry calibration see Section 5 2 If the problem persists call for service REWINDER FAULT No rewinder movement is detected Examine the rewinder then proceed accordingly If full unload the internal rewinder then press the FEED Key to clear the fault or If not full cycle printer power...

Страница 124: ...s the FEED Key to clear the fault if the fault does not clear check the Ribbon Hubs for free movement Also ensure that the ribbon core fits snugly onto the supply hub and that the ribbon is not slipping or stalling as labels print If no binding slipping or stalling is apparent press and hold the FEED Key until at least three labels have been output If the fault does not clear call for service TEMP...

Страница 125: ...ENSOR TYPE is REFLECTIVE this indication is given for Out Of Stock Check the following possibilities Calibration may be necessary see Section 3 4 The Media Sensor may need adjustment see Section 3 2 The Media Guide may need adjustment see Section 3 1 The Leveling Cam may need adjustment see Section 5 4 1 The MAXIMUM LABEL LENGTH may need to be increased see Section 4 2 1 or The Media Sensor may ne...

Страница 126: ...NTER Key Exit the menu system and save your changes Afterward HEX DUMP MODE will be displayed and all received data will be output in hexadecimal code along with the ASCII equivalents printed or saved to a file see FILE CAPTURE Section 4 2 6 The example below illustrates a Hex Dump label output To decode data strings the Class Series Programmer s Manual is an essential reference see the Accessorie...

Страница 127: ...EE 1284 Compliant Parallel Centronics and Ethernet Serial Data Rates RS 232 1200 to 115 000 bits per second Handshaking Xon Xoff CTS DTR Parity Even Odd or None Stop Bits 1 or 2 Data Bits 7 or 8 Electrical AC Input Voltage Range 90 132 VAC and 180 264 VAC 47 63 Hz Power Consumption Typical operating 150 Watts Standby 21 Watts Power Supply Auto ranging switching type Printhead Protection Thermistor...

Страница 128: ... features of the printer models where the X suffix also denotes the tall version of the model H 4212 H 4310 H 4408 H 4606 Models Mechanical Height 13 inches 329 7 mm Width 12 6 inches 321 1 mm Depth 18 9 inches 480 1 mm Weight 40 pounds 18 1 kg Electrical Display Graphics 128 X 64 pixels with backlight or Optional Graphics 240 X 320 pixels with backlight Printing Method Direct Thermal or optional ...

Страница 129: ... 03 mm x 05 mm H 4408 0008 X 0015 02 mm x 04 mm H 4606 Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 1 inch 4 65 inches 25 mm 118 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table bel...

Страница 130: ...een reflective marks 3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement can...

Страница 131: ...0052 11 mm x 13 mm H 4212X 0027 X 0043 07 mm x 11 mm H 4310X 0008 X 0015 02 mm x 04 mm H 4606X Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 1 inch 4 65 inches 25 mm 118 mm Ribbon Length 1968 feet 600 m Dimens...

Страница 132: ...3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inch...

Страница 133: ...3 mm H 6210 0027 X 0043 07 mm x 11 mm H 6308 Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 2 inches 6 7 inches 51 mm 170 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table below E J I ...

Страница 134: ...en reflective marks 3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement cann...

Страница 135: ...13 mm H 6212X 0027 X 0043 07 mm x 11 mm H 6310X Tear Bar Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203 mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 2 inches 6 7 inches 51 mm 170 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table below E ...

Страница 136: ...tween reflective marks 3 25 6 J Reflective mark length 3 08 2 K Label repeat distance 3 33 8 1 Units of measure are referenced by the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 3 The maximum allowable length of the combined label and gap or mark measurement c...

Страница 137: ... Downward tear Media Types Die Cut Notched Continuous and Reflective Roll or Fanfold Internal Capacity 8 inch 203 mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub Ribbon Width Range 3 inches 9 inches 76 mm 228 mm Ribbon Length 1968 feet 600 m Dimensions Reference the drawing and table below E J I C K A B D H F G Side View Top View ...

Страница 138: ...allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inches 7 3 Approved Media and Ribbon Media and ribbon for thermal transfer is an important determinant in the throughput quality and performance of the printed product The following overview is an introduction to the different types of material that can be used in the printer For complete information and advice ...

Страница 139: ...y affect the print quality performance and life of the printer or its components For a current list of approved media please contact a Media Representative at 407 523 5650 Suggested direct thermal and thermal transfer applications are listed below Media and Ribbon Overview Direct Thermal Media Print Speed Print Energy Image Durability Datamax DTL HSM 10 12 Medium Low Datamax DTL HSH 10 12 Medium L...

Страница 140: ...to lighten or darken the print contrast PRINT SPEED adjust this setting to regulate throughput where slow speeds allow more time for energy transfer and fast speeds may require more HEAT to achieve the desired contrast CONTRAST adjust this setting to fine tune the gray shaded areas of the image and DARKNESS adjust this setting to fine tune the solid areas of the image Heat and Speed commands from ...

Страница 141: ...PCX and IMG Industry standard black and white graphics formats BS Boot loader upgrade file F7B A 7 bit image load file LS Language message file in a single or double byte format generated from an Excel spread sheet via macros PLG A file group containing hidden encrypted or normal files SFL and SFP Industry standard portrait and landscape bit mapped font formats where the label name should contain ...

Страница 142: ...ated by the printer cannot be copied from the Y module DPL A file containing control and or label data as typically generated by printer driver software DTT A true type or scalable font file created after download using the STX i command see the Programmer s Manual or Process File see the Printer Options Modules menu This can be used for label or display fonts PLU A converted PLG file Encrypted ty...

Страница 143: ...s is normal when no files are available for processing also some files may not display or Following a Copy File request this is normal when no files are available for copying also internal database files cannot be copied NOT SUPPORTED The file requested is not a supported type Recheck the file type requested and ensure that it is available for that function see File Handling Definitions Appendix A...

Страница 144: ...134 H Class ...

Страница 145: ...s Default Setting H 4212 H 4212X 203 dots inch 8 dots mm 4 10 104 1 4 10 H 4310 H 4310X 300 dots inch 12 dots mm 4 16 105 7 4 16 H 4408 406 dots inch 16 dots mm 4 10 104 1 4 10 H 4606 H 4606X 600 dots inch 23 6 dots mm 4 16 105 7 4 16 H 6210 H 6212X 203 dots inch 8 dots mm 6 61 167 90 6 62 H 6308 H 6310X 300 dots inch 12 dots mm 6 40 162 60 6 64 H 8308X 300 dots inch 12 dots mm 8 52 216 40 8 52 ...

Страница 146: ...6 6 152 Print 2 6 51 152 4 102 Feed 2 8 51 203 4 102 Reverse 2 4 51 102 4 102 H 4606 H 4606X Slew 2 16 51 406 4 102 Print 2 10 51 254 6 152 Feed 2 12 51 305 6 152 Reverse 2 4 51 102 4 102 H 6210 Slew 2 12 51 305 6 152 Print 2 12 51 305 8 203 Feed 2 12 51 305 8 203 Reverse 2 4 51 102 4 102 H 6212X Slew 2 14 51 356 8 203 Print 2 8 51 203 6 152 Feed 2 10 51 254 6 152 Reverse 2 4 51 102 4 102 H 6308 S...

Страница 147: ...2030 100 100 H 4310 H 4310X H 6308 H 6310X H 8308X 150 3000 150 150 H 4408 200 4060 200 200 H 4606 H 4606X 300 6000 300 300 000 Column Row Emulation Ranges Emulation Ranges in dots Model Column Row Default Setting H 4212 H 4212X H 6212X 153 203 103 303 203 H 4310 H 4310X H 6308 H 6310X H 8308X 250 300 200 400 300 H 4408 356 406 306 506 406 H 4606 H 4606X 550 600 500 700 600 ...

Страница 148: ...138 H Class ...

Страница 149: ...cord 2 Remove the communication cables from the Main Board 3 Loosen and remove the two Screws securing the Main Board to the printer 4 Slide the Main Board out of the printer then move the jumpers according the needs of the application For RS 422 485 operation place the jumper across pins E4 and E5 For 5VDC on Pin 1 place the jumper across pins E1 and E2 or For RS 232 operation default place the j...

Страница 150: ...e Main Board into the printer and secure it with the two previously removed Screws 6 Connect communication cables to the Main Board and plug in the power cord For RS 422 485 communications ensure that your cable meets the requirements for proper data transfer per the table right ...

Страница 151: ...ile s radio button and then send that file s to the printer Software requirements for modifying the menu language are as follows Microsoft Excel must be purchased by user Img2dl exe provided at ftp ftp datamaxcorp com Anonymous Firmware EFIGS is a program used during the process to create the DPL file and Common xls also provided at the web site above is the Menu Dictionary Place Img2dl exe and Co...

Страница 152: ...ng to modify the MAX value however cutting and pasting fields could defeat this warning system Two Line Messages Some of the message are displayed as two lines These are indicated in the comment fields Comments This field can be modified with no effect D After editing is completed highlight all of the columns to be created by pressing the letter above the column more than one language may be selec...

Страница 153: ...the entire column s or the desired language s by clicking on the column letter s After pressing the Generate DPL File s radio button the languages to convert were not correctly selected Message text may not exceed MAX xx designated characters for this MID The entered message exceeds the number of characters specified in column C You may not modify this number I Repeat Steps A H using the filename ...

Страница 154: ...ge twice will automatically delete the first occurrence but will not free the memory space Deletion of the selected language will reset the printer to English The total number of languages that the printer can now accept is limited to 10 but this number is dependent upon the size of each language translation The translation size will vary with the number of messages that are translated for that pa...

Страница 155: ...played Message A With the printer set for the configuration to be saved press the any Navigation Button SELECT FUNCTION B Scroll to ADVANCED MENU and then press the RIGHT Button Or to quit this procedure press the EXIT Key ADVANCED MENU C Scroll to SYSTEM SETTINGS and then press the RIGHT Button SYSTEM SETTINGS D Press the RIGHT Button CONFIGURATION FILE E Scroll to SAVE SETTING AS then press the ...

Страница 156: ...146 H Class ...

Страница 157: ...le turn ON the printer B Press the MENU Button then scroll to COMMUNICATIONS NIC ADAPTER IP ADDRESS C Use the UP and DOWN Buttons to increment or decrement each numeric value and the RIGHT button to move to the cursor to the next digit After all fields have been input press ENTER D Scroll to SUBNET MASK and set that address see Step C above E Scroll to GATEWAY and set that address see Step C above...

Страница 158: ...e turn ON the printer Press the MENU Button B Scroll to COMMUNICATIONS NIC ADAPTER IP DISCOVERY Select ENABLED and press ENTER C Press EXIT and save your changes when prompted D Turn OFF the printer Connect the Ethernet cable and turn ON the printer E After the connection is established obtain the Assigned IP Address see below by printing a Configuration Label Depending upon your server you may ha...

Страница 159: ...ages using any Web browser Samples and comment text is given in the screenshots that follow Access the HTML Pages as follows A In your Web browser choose File Open B Enter the IP address of the Print Server and press Enter The default IP Address is 192 168 10 2 Consult with your system administrator for address printer and protocol information The authentication password for setting changes is sys...

Страница 160: ...150 H Class Network Status page TCP IP Configuration page ...

Страница 161: ... Settings Media Settings and Print Control pages Many internal settings can be controlled remotely For more information on the function of these settings see the corresponding function description in the Menu Section 4 2 ...

Страница 162: ...152 H Class ...

Страница 163: ...H Class 153 Printer Options Communications and Diagnostics pages ...

Страница 164: ...154 H Class Network Print Options page ...

Страница 165: ...H Class 155 Reset Network Parameters page Change Password page ...

Страница 166: ...156 H Class ...

Страница 167: ...re according to the host s operating system Windows 95 98 Driver and Port Installation 1 Start the Windows Add Printer Wizard and this screen should appear Click Next 2 Ensure that Local Printer is selected and then click Next 3 Click on Have Disk 4 Insert the Accessories CD ROM and click Browse ...

Страница 168: ...K 6 Click OK 7 Select your printer from the list and then click Next 8 Your computer will now copy the necessary files from the CD ROM 9 When prompted to choose a port select FILE and click Next Later you will setup the network port from the printer properties 10 Name your printer in the Printer name field Next select whether or not to set this printer as your default printer Then Click Finish ...

Страница 169: ...desktop click Start Settings Printers 12 Once the Printers window opens right click on the printer icon and select Properties from the drop down menu 13 Click on the Details tab and then click Add Port 14 In the Add Port window Select Other and Seagull Scientific Port and then click OK ...

Страница 170: ...t Name fields do not need to be changed When finished click OK 16 Click Apply and then click OK The driver and port installation is now complete The printer can be selected through any Window s application Windows NT 4 0 Driver and Port Installation 1 Start the Windows Add Printer Wizard Ensure that My Computer is selected and then click Next 2 Click Add Port ...

Страница 171: ...llation continued 3 Double click LPR Port 4 In the top field enter the IP address of your printer In the bottom field enter PORT1 When finished click OK 5 Click Close 6 Click Next 7 Click on Have Disk 8 Insert the Accessories CD ROM and click Browse ...

Страница 172: ... nt 4 0 only is selected and click Open 10 Click OK 11 Select your printer from the list and then click Next 12 Name your printer in the Printer name field Next select whether or not to set this printer as your default printer Then Click Next 13 Select whether or not to share this printer on your network Then Click Next 14 Select No then Click Finish ...

Страница 173: ...es from the CD ROM The driver and port installation is now complete The printer can be selected through any Window s application Windows 2000 Driver and Port Installation 1 Start the Windows Add Printer Wizard The following screen should appear click Next 2 Ensure that Local Printer is selected and then click Next ...

Страница 174: ...IP Port from the drop down menu Click Next 4 Click Next 5 In the Printer Name or IP Address field enter the IP address of your printer The Port Name field does not need to be changed When finished click Next 6 Ensure Standard is selected and then click Next 7 Confirm your settings and then click Finish 8 Click on Have Disk ...

Страница 175: ... ROM ensure the file Datamax for 95 98 ME 2000 and xp inf is selected and click OK 11 Click OK 12 Select your printer from the list and then click Next 13 Name your printer in the Printer name field Next select whether or not to set this printer as your default printer Then Click Next 14 Select whether or not to share this printer on your network Then Click Next ...

Страница 176: ...your settings and then click Finish 17 If prompted with the Digital Signature Not Found window click Yes to continue installation 18 Your computer will now copy the necessary files from the CD ROM The driver and port installation is now complete The printer can be selected through any Window s application ...

Страница 177: ... Printer is selected and then click Next 3 Select on Create a new port and then select Standard TCP IP Port from the drop down menu Click Next 4 Click Next 5 In the Printer Name or IP Address field enter the IP address of your printer The Port Name field does not need to be changed When finished click Next 6 Ensure Standard is selected and then click Next ...

Страница 178: ...d then click Finish 8 Click on Have Disk 9 Insert the Accessories CD ROM and click Browse 10 Browse to the DRIVERS Seagull folder on the CD ROM ensure the file Datamax for 95 98 ME 2000 and xp inf is selected and click OK 11 Click OK 12 Select your printer from the list and then click Next ...

Страница 179: ... not to share this printer on your network Then Click Next 15 Select No then Click Next 16 Confirm your settings and then click Finish 17 If prompted with the Digital Signature Not Found window click Continue Anyway to continue installation 18 Your computer will now copy the necessary files from the CD ROM The driver and port installation is now complete The printer can be selected through any Win...

Страница 180: ...170 H Class ...

Страница 181: ...list of approved thermal thermal transfer media a copy of which is available from Datamax Failure to use Datamax approved media is justification for invalidation of this thermal printhead warranty This warranty does not cover printheads which have been misused altered neglected handled carelessly or damaged due to improper cleaning or unauthorized repairs Warranty Service Procedures If a defect sh...

Страница 182: ...itation of Liability In no event shall Datamax be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax s products or the performance or a breach thereof even if Datamax has been advised of the possibility thereof Datamax s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exce...

Страница 183: ...c symbols contained in a given font checksum An alphanumeric error detection method used in many bar code symbologies for informational security continuous media An uninterrupted roll or box of label or tag stock media that contains no gap notch or mark to separate individual labels or tags core diameter The inside diameter measurement of the cardboard core at the center of a ribbon or media roll ...

Страница 184: ... inches per second Imperial measurement of printer speeds label A paper or synthetic printing material typically with adhesive backing label length The distance from the top of the label to the bottom of the label as it exits the printer label repeat The distance from the top of one label to the top of the next label label tracking Excessive lateral side to side movement of the media as it travels...

Страница 185: ...e backward rate of media motion into the printer during tear off peel and present and cutting operations for positioning the label at the start of print position ribbon An extruded polyester tape with several layers of material one of which is ink like used to produce an image on the label Also referred to as foil ribbon wrinkle An undesirable overlapping of the ribbon during the printing process ...

Страница 186: ...176 H Class ...

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