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Unlocking and locking the device

 15

USING MY DEVICE 

DataLocker H300/H350 Enterprise User Guide

To change the Unlock message

1.

In the DataLocker Control Panel, click the 

Settings

 

 button on the menu bar.

2.

Click 

Preferences

 in the left sidebar.

3.

Type the message text in the 

Unlock Message

 field. The text must fit the space provided (approximately 7 

lines and 200 characters).

Locking the device

Lock your device when you are not using it to prevent unwanted access to your secure files on the drive. You 
can manually lock the device or, if enabled in policy by your System Admin, you can set the device to 
automatically lock after a specified period of inactivity. 

By default, to prevent potential file corruption, your device will not lock if applications or files on the drive are 
open. Close any open on-board applications or files before locking the device.

Caution: 

If you configure auto-lock to force the device to lock, any open files may lose changes or become 

corrupt as a result of the forced lock operation. 

Unplugging the device while it is unlocked may also result in 

loss or corruption of data on the device. 

If your files have become corrupt from a forced lock procedure or from unplugging the device before locking, 
you might be able to recover the files by running CHKDSK and using data recovery software. 

To manually lock the device

Click the 

Lock

 button in the bottom left of the Control Panel to safely lock your device. 

Tip: 

You can also use the keyboard shortcut: 

CTRL + L

, or right-click the DataLocker icon in the system tray 

and click 

Lock Device

.

Note: 

Your device will automatically lock during use if an administrator remotely disables the device. You will 

not be able to unlock the device until the System Admin re-enables the device.

To set a device to automatically lock

1.

Unlock your device and in the DataLocker Control Panel, click the 

Settings

 

 button on the menu bar.

2.

Click 

Preferences

 in the left sidebar.

3.

Click the check box for auto-locking the device and set the time-out to one of the following time intervals: 
5, 15, 30, 60, 120, or 180 minutes. 

Note: 

By default, if a file or application is open when the device tries to auto-lock, it will not force the 

application or file to close. Although you can configure the auto-lock setting to force the device to lock; doing 
so can result in loss of data to any open and unsaved files.

To run CHKDSK (Windows only)

1.

Unlock the device.

2.

Press the 

WINDOWS LOGO KEY + R

 to open the 

Run

 prompt: 

3.

Type 

CMD

 and press 

ENTER

.

4.

From the command prompt, type 

CHKDSK

, the 

PRIVATE USB 

drive letter, and then “/F /R”. 

For example, if the 

PRIVATE USB 

drive letter is G, you would type: 

CHKDSK G: /F /R

5.

Use data recovery software if necessary in order to recover your files. 

Содержание IronKey EMS H350 Enterprise

Страница 1: ...DATALOCKER H300 H350 ENTERPRISE ENCRYPTED EXTERNAL HARD DRIVE User Guide...

Страница 2: ...hat may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to prov...

Страница 3: ...9 How secure is it 9 Product specifications 10 Recommended best practices 11 Using my device 13 Setting up the device 13 Unlocking and locking the device 14 Managing passwords 16 Accessing my secure...

Страница 4: ...ws systems prompt to restart after you first plug in your device You can safely close that prompt without restarting no new drivers or software are installed MISE EN ROUTE Installation avec Windows et...

Страница 5: ...rsten Mal anschlie en Sie k nnen diese Aufforderung sicher schlie en ohne Neu zu starten keine neuen Laufw erke oder Software werden installiert INICIO R PIDO Instalaci n en Windows y Mac Windows XP V...

Страница 6: ...ws XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocker Unlocker exe Mac Unlocker Unlocker 3 PRIVATE USB Windows Windows Mac Windows XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocker Un...

Страница 7: ...Mac Windows XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocker Unlocker exe Mac Finder Unlocker Unlocker 3 Windows Windows Mac Windows XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocke...

Страница 8: ...evice applications and features are configured by the System Administrator Some settings that are described in this guide may not be available to you if the administrator has not enabled them for your...

Страница 9: ...diting your preferences changing your device password and safely locking your device Enterprise device users can also access their online account if applicable and admin users can open the Admin Conso...

Страница 10: ...fied in hardware Password try counter implemented in tamper resistant hardware Once the password try count is exceeded the device will initiate a permanent self destruct sequence Sensitive data and se...

Страница 11: ...Tick Taiwan BSMI Japan VCCI Korea KCC KCC ID MSIP REM WKY H300 KCC ID MSIP REM WKY H350 Certification FIPS 140 2 level 3 certified applies to H350 only Hardware USB 3 0 SuperSpeed port recommended As...

Страница 12: ...practices 12 ABOUT MY DEVICE DataLocker H300 H350 Enterprise User Guide 3 Never unplug the device when the LED is on 4 Never share your device password 5 Perform a computer anti virus scan before sett...

Страница 13: ...e software will use the same language as your computer s operating system 4 Type a device password and confirm it and then click Continue Your password is case sensitive and must comply with the passw...

Страница 14: ...odifying your files Administrators can also force your device to unlock in a read only state When working in this mode the DataLocker Control Panel will display the text Read Only Mode In this mode yo...

Страница 15: ...he files by running CHKDSK and using data recovery software To manually lock the device Click the Lock button in the bottom left of the Control Panel to safely lock your device Tip You can also use th...

Страница 16: ...eyboard on page 16 To change your password 1 Unlock your device and click the Settings button on the menu bar 2 Click Password in the left sidebar 3 Enter your current password in the field provided 4...

Страница 17: ...u password reset privileges Otherwise you must contact your administrator To reset your password 1 Plug in your device and start the Unlocker 2 Click Password Help 3 At the Password Help prompt click...

Страница 18: ...Check for Updates 4 If an update is available click Download to start the install process and follow the instructions on screen Tip You can check for updates automatically each time you unlock your d...

Страница 19: ...ice is in use enter unlocker exe lock devicename where devicename is the name of the device you want to lock Please note the following important details for using your device on Linux 1 Kernel Version...

Страница 20: ...ailable on your device The green bar graph represents how full the device is for example the meter will be totally green when the device is full The white text on the Capacity Meter displays how much...

Страница 21: ...re you can quickly launch on board applications and files Items that appear in the list are shortcuts to the actual files Managing the list items does not alter the actual file 1 Unlock your device Th...

Страница 22: ...me If you own more than one Enterprise device you can create nicknames for each device Names help you tell the devices apart from each other 1 Log on to your online account 2 On the My Devices tab cli...

Страница 23: ...e information about DataLocker products Please contact your Help desk or System Administrator if you have further questions support datalocker com Support information knowledge base and video tutorial...

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