Unlocking and locking the device
14
USING MY DEVICE
DataLocker H300/H350 Enterprise User Guide
Installing the Auto-Launch Assistant (Mac only)
Installing the Auto-Launch Assistant will automatically open the Unlocker window when you plug in the device
on that computer. This feature is only available on a Mac.
To install the Auto-Launch Assistant
1.
Unlock your device and click the
Settings
button on the menu bar.
2.
Click
Tools
from the left side bar, and then click
Install Auto-Launch Assistant
.
Tip:
To uninstall the Assistant, click
Uninstall Auto-Launch Assistant
.
UNLOCKING AND LOCKING THE DEVICE
Unlocking the device
The unlock process is the same for Windows and Mac systems. For Linux systems, see “Use my device on
Linux” on page 19. Once you enter the correct password, the device will mount the secure volume with all your
secure applications and files.
Exceeding the number of incorrect password attempts—defined by the
administrator—will permanently destroy the device and all your onboard data.
Note:
As a security precaution, you must unplug and reinsert the device after every three failed password
attempts.
Unlocking in Read-Only Mode
You can unlock your device in a read-only state so that files cannot be edited on your secure drive. For
example, when using an untrusted or unknown computer, unlocking your device in Read-Only Mode will
prevent any malware on that computer from infecting your device or modifying your files. Administrators can
also force your device to unlock in a read-only state.
When working in this mode, the DataLocker Control Panel will display the text “Read-Only Mode”. In this mode,
you cannot perform any operations that involve modifying files on the device. For example, you cannot
reformat the device, restore applications or edit the Applications list, or edit files on the drive.
To unlock the device
1.
Insert the device into the USB port of the host computer, and wait for the Unlocker window to appear.
If the Unlocker window does not appear, you can start it manually by:
• Windows: Double-clicking the
Unlocker
drive in
This PC
and double-clicking the
Unlocker.exe
file.
• Mac: Opening the
Unlocker
drive in Finder, and then opening the
Unlocker
application.
If you
installed the Auto-Launch Assistant, the Unlocker will automatically open when you plug in a device.
See “Installing the Auto-Launch Assistant (Mac only)” on page 14.
2.
If you want to unlock your device in Read-Only Mode, click the
Read-Only
check box.
3.
Type your device password and click
Unlock
. The DataLocker Control Panel will appear.
Tip:
You can also use the virtual keyboard (runs in Windows and is English only) to type your password, see
“Typing passwords with the Virtual Keyboard” on page 16.
Changing the Unlock message
The Unlock message is custom text that displays in the Unlocker window when you unlock the device. This
feature, if enabled in policy by the System Admin, allows you to customize the message that displays, for
example, to add contact information so that if you lose your device someone will know how to return it to you.
