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Table of Contents

96-00290-001 Rev. A1

DataDirect Networks StorageScaler 2460 User Guide | vi

Chapter 4
Solving Problems

4.1

General Troubleshooting Tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.2

Replacing a Controller

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3

Removing a Disk Drive (or Blank Drive Carrier)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.4

Replacing an APC Unit

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Appendix A

Technical Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

A.1

General Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

A.2

Regulatory Compliance Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

A.3

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Appendix B

Zoning

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

B.1

Zoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

B.2

Zoning Configuration 1 (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

B.3

Zoning Configuration 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

B.4

Zoning Configuration 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

B.5

Zoning Configuration 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Appendix C

Safety Notices

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

C.1

General Cautions and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

C.2

Installation Cautions and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Contacting Technical Support & Shipping Instructions

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

USO

RESTRITO

Содержание StorageScaler 2460

Страница 1: ...StorageScaler 2460 Installation and User Guide Document No 96 00290 001 Document Revision A1 SS2460 USO RESTRITO ...

Страница 2: ...taDirect Networks does not warrant guarantee or make any representations regarding the use or the results of the use of any products or software in terms of correctness accuracy reliability or otherwise The entire risk as to the results and performance of the product and software are assumed by you The exclusion of implied warranties is not permitted by some jurisdictions this exclusion may not ap...

Страница 3: ...ce Provider in the country of original purchase 2 The Purchaser must provide proof of purchase and date of purchase from DataDirect Networks or an Authorized DataDirect Networks Reseller 3 The Purchaser may request information on how to obtain warranty service by contacting any Authorized DataDirect Networks Reseller or by writing to the Warranty Service Department DataDirect Networks 9351 Deering...

Страница 4: ...Guide Because this user guide provides information that can be used to manage one or more SS2460 enclosures in a variety of configurations the generic term storage space is used to refer to the controller disk drives and enclosures being used together for data storage Many of the terms and concepts referred to in this user guide are known to computer users by multiple names In this user guide this...

Страница 5: ...xpansion Configuration Single Controller System 7 1 8 4 Expansion Configuration Dual Controller System 7 1 8 5 Daisy Chain Configuration Single Controller System 8 1 8 6 Daisy Chain Configuration Dual Controller System 8 1 8 6 1 Daisy Chain Limitations 8 Chapter 2 Installation 2 1 Installation Checklist 11 2 2 Preparing for Installation 11 2 3 Installing the SS2460 into a Rack 11 2 4 Installing th...

Страница 6: ...dix A Technical Specifications 28 A 1 General Specifications 29 A 2 Regulatory Compliance Statements 30 A 3 Regulatory Agency Compliance 31 Appendix B Zoning 33 B 1 Zoning 34 B 2 Zoning Configuration 1 Default 34 B 3 Zoning Configuration 2 35 B 4 Zoning Configuration 3 35 B 5 Zoning Configuration 4 36 Appendix C Safety Notices 37 C 1 General Cautions and Notes 38 C 2 Installation Cautions and Note...

Страница 7: ...96 00290 001 Rev A1 DataDirect Networks StorageScaler 2460 User Guide 1 Chapter 1 Introduction USO RESTRITO ...

Страница 8: ...drives see Section 1 6 Disk drives must be qualified by DataDirect Networks and meet these specifications 7200 10 000 or 15 000 rpm Hot swap hot plug support SATA or SAS device plug connector 6 Gb sec or 3 Gb sec data rate 2 5 form factor SAS disk drives Upgradable disk drive firmware 1 3 Cable Specifications To connect your StorageScaler 2460 enclosure use high quality SAS cables that meet these ...

Страница 9: ...Advanced Power and Cooling APC Units The main features of the enclosure are shown in Figure 1 and Figure 2 1 5 SAS I O Controllers Figure 3 Rear of I O Controller Connections and LEDs Controller LEDs The StorageScaler 2460 enclosure contains one or two SAS I O controllers which are installed on the back of the enclosure In the case of a single I O controller system the controller is installed in S...

Страница 10: ...pecifically to separate host computers Please refer to Appendix B for supported zoned configurations Each controller also has eleven status LEDs as described in Section 3 2 Monitoring the Controllers To remove a controller from the enclosure follow the instructions in Section 4 2 1 6 Disk Drives and Drive Carriers Status LEDs Lever Release Button Figure 5 Disk Drive in Drive Carrier The StorageSca...

Страница 11: ...irflow and cooling inside the enclosure drive slots Figure 6 cannot be left empty Blank drive carriers are available to fill empty drive slots Figure 6 Drive Slot Numbering 1 7 Advanced Power and Cooling APC Units Figure 7 APC Unit LED Power Switch Power Cord Connector Each SS2460 enclosure is equipped with two APC units Figure 7 located on the back of the enclosure The cooling fans in each APC un...

Страница 12: ...ave removed a failed APC unit you must replace it within five minutes or the enclosure may overheat and shut down to prevent hardware damage This type of shutdown is immediate unexpected loss of data access and permanent data loss may occur 1 8 Connection and Configuration Options This section describes the different connection options for your SS2460 enclosure NOTE Unless otherwise noted the encl...

Страница 13: ...tion Single Controller System Host StorageScaler 2460 Enclosures Connect your SS2460 enclosure to a SAS SATA HBA or SAS SATA RAID card in a single host system then connect a second SS2460 enclosure to the first enclosure using the expansion port on the I O controller Figure 10 1 8 4 Expansion Configuration Dual Controller System Figure 11 SS2460 Expansion Configuration Dual Controller System Host ...

Страница 14: ...em Host Host StorageScaler 2460 Enclosures Add multiple SS2460 enclosures to the first enclosure Figure 13 NOTE When daisy chaining a dual system ensure that only controllers in Slot A are daisy chained together and that only controllers in Slot B are daisy chained together NOTE All SATA disk drives installed in a dual controller system require the use of a 2 1 SATA MUX assembly 1 8 6 1 Daisy Chai...

Страница 15: ...sures to a single host system even if the enclosures are not fully loaded Daisy chains longer than five enclosures are not supported NOTE The actual number of shelves that can be daisy chained together is also limited by the number of SAS devices supported by the HBA Refer to your HBA documentation to determine the maximum configuration supported USO RESTRITO ...

Страница 16: ...96 00290 001 Rev A1 DataDirect Networks StorageScaler 2460 User Guide 10 Chapter 2 Installation USO RESTRITO ...

Страница 17: ...to use them If you are using new disk drives allow them to acclimate to room temperature before installing them Drives should be stored at room temperature for at least two hours prior to use 3 When installing the enclosure in a rack Ensure that you have these tools available Phillips screwdriver Bubble level Arrange for someone to assist you during installation Ensure ahead of time that you have ...

Страница 18: ...ont Rail to Fit Your Rack Secure Rear Rail 3 Ensure that the rails are level on both sides and that both rails are installed at the same height CAUTION The enclosure is heavy To avoid personal injury have someone help you lift it 4 Slide the enclosure onto the rails then push it all the way back until the rackmount ears are flush against the vertical supports and the enclosure rests completely on ...

Страница 19: ...sing two of the M5x 8 screws as shown in Figure 16 Figure 16 Secure Rackmount Ears to Vertical Supports Secure to Vertical Support 6 Install the two plastic rack ear covers as shown in Figure 17 The rack installation is complete at this point Continue with Section 2 4 Installing the Disk Drives Figure 17 Plastic Rack Ear Covers USO RESTRITO ...

Страница 20: ...t both To install a disk drive 1 Press the release button to release the lever on the carrier 2 Hold the disk drive so that the LEDs are on the bottom and the lever is fully open 3 Slide the disk drive into the drive slot until the lever starts to close Figure 18 Figure 18 Disk Drive Inserted in Drive Slot 4 Gently push the lever until it mates with the latch on the bottom of the drive slot and cl...

Страница 21: ... that the I O module is plugged in the left slot as viewed from the rear of the enclosure To connect additional SS2460 enclosures continue with the next section Otherwise skip to Section 2 6 Powering On 2 5 2 Connecting Additional SS2460 Enclosures You can daisy chain up to five fully loaded SS2460 enclosures to a single host system depending on the number of drives supported by the SAS HBA Enclos...

Страница 22: ...ed together 1 Use four external SAS cables to connect the expansion port to the input port on the next SS2460 enclosure Figure 22 Figure 22 SAS Cable Connections to Additional SS2460 Enclosures 2 To expand your configuration with multiple SS2460 enclosures continue to connect the expansion ports of the previous enclosure to the input port of the next enclosure Figure 23 Figure 23 Multiple SS2460 E...

Страница 23: ...configuration the installation is complete and you can begin using your SS2460 by turning on the power switch on each APC unit If you are using an expanded configuration ensure that all expansion secondary SS2460 are powered on before powering on the primary SS2460 the primary SS2460 is the one connected directly to the hosts This is required for the system to properly see the expansion SS2460 Pow...

Страница 24: ...96 00290 001 Rev A1 DataDirect Networks StorageScaler 2460 User Guide 18 Chapter 3 Monitoring Your SS2460 USO RESTRITO ...

Страница 25: ... front of the SS2460 enclosure are four LEDs which indicate the status of the whole enclosure Figure 25 The LEDs are defined in Table 1 When a failure occurs on a controller or APC unit the enclosure LEDs indicate an enclosure fault Because the I O controllers and APC units are on the back of the SS2460 enclosure where they may be hard to see the enclosure LEDs can help you monitor all the compone...

Страница 26: ...odule Fault Amber Locate Beacon Blue SAS Link Established Green SAS Link Fault Amber Ethernet Link Green Ethernet Activity Amber LED Color Description ON the I O module is properly booted and is functioning properly OFF the I O module has detected an internal fault ON an I O module fault has been detected OFF no detectable I O module faults Flashes receiving Locate command OFF NOT receiving Locate...

Страница 27: ...ve does not resolve a fault or failure indicated by the Fault LED replace the I O controller see Section 4 2 Table 3 Disk Drive Carrier LED Description LED Color Description Locate Beacon Blue Flashes receiving Locate command OFF NOT receiving Locate command Fault Amber ON a detectable fault is present OFF no detectable fault is present Status Green ON power is applied to disk Flashing indicates d...

Страница 28: ...s are on the back of the enclosure where they may be hard to see always check the APC unit status whenever the enclosure LEDs indicate a fault Table 4 APC Unit LED Description LED Color Description DC OK Green ON DC power is OK OFF DC power is not present Locate Beacon Blue Flashes receiving Locate command OFF NOT receiving Locate command Fault Amber ON an APC unit fault has been detected OFF no d...

Страница 29: ...96 00290 001 Rev A1 DataDirect Networks StorageScaler 2460 User Guide 23 Chapter 4 Solving Problems USO RESTRITO ...

Страница 30: ...on the SS2460 enclosure d Power on the host system If you are using a single I O controller ensure that the controller is installed in Slot A on the left side as view from the back of the enclosure Slot A is the default location of the I O controller To move or replace the controller see Section 4 2 4 2 Replacing a Controller CAUTION Although the controllers are hot swappable the safest way to rep...

Страница 31: ...ing a Disk Drive or Blank Drive Carrier NOTE For disk drive installation instructions see Section 2 4 Important Safety Precautions Before you remove a disk drive read these important notes To avoid data loss stop all I O activity on the disk drive before removing it Removing a disk drive during I O activity could also hang the host system Do NOT attempt to remove more than one disk drive or blank ...

Страница 32: ...with Lever Open 3 If the enclosure is powered on allow the disk drive to fully spin down wait approximately 30 seconds 4 Gently pull the disk drive out of the enclosure NOTE Do not remove the disk drive from its drive carrier A disk drive removed from its carrier is not covered by the hardware warranty 5 Immediately replace the disk drive or install a blank drive carrier to maintain correct airflo...

Страница 33: ...is replaced To replace an APC unit 1 Power off the failed APC unit and remove the power cable If the enclosure is powered on the fans in the other APC unit switch to high speed to compensate for the reduced airflow 2 Push the release tab to the right and rotate the handle down Figure 32 Figure 32 Release Tab and Handle on APC Unit Handle Release T ab 3 Slide the APC unit out of the bay Do not use ...

Страница 34: ...96 00290 001 Rev A1 DataDirect Networks StorageScaler 2460 User Guide 28 Appendix A Technical Specifications USO RESTRITO ...

Страница 35: ... APC units Up to 24 drives per enclosure Field Replaceable Units Disk drives and drive carrier blanks APC units I O modules I O module slot blanks Enclosure Physical Dimensions Height 3 5 89 mm Width 17 6 447 mm Depth 19 3 49 mm Weight up to 53 lbs 27 kg maximum with all drives installed Advanced Power and Cooling APC Units Input Voltage 100 240 VAC Current Rating 8 40 A max Input Frequency 50 60 ...

Страница 36: ... condensing Maximum Rate of Operational Humidity Change 10 per hour Relative Humidity Storage 10 to 80 non condensing Altitude Altitude Operating 200 to 10 000 feet Altitude Storage 200 to 10 000 feet Operational Shock 5 G half sine shock with pulse duration of 11 milliseconds or less Non Operational Shock Half Sine Shock 10 G half sine shock with pulse duration of 11 milliseconds or less Operatio...

Страница 37: ...UL Listed USA TUV GS Certified Germany TUV CB Certified The SS2460 enclosure is CE and FCC marked to indicate compliance with the European Low Voltage Directive and the EMC directive The SS2460 enclosure is certified to Class A emission limits 1 Product Safety EN60950 ITE 2 Emission Testing EN55024 Radiated and conducted emissions FCC Part 15 VCCI 3 Immunity Testing CENELEC EN55024 Light Industry ...

Страница 38: ...ure is labeled with the following compliance marks United States FCC standard 47 CFR Part 15 Canadian standard Industry Canada ICES 003 CE Mark GS Mark TUV Safety Mark Product Safety Certifications on Power Supplies as a Component UL Recognized Component QQGQ2 TUV BG Certification CB Certificate and Report CE Mark BSMI CCC USO RESTRITO ...

Страница 39: ...96 00290 001 Rev A1 DataDirect Networks StorageScaler 2460 User Guide 33 Appendix B Zoning USO RESTRITO ...

Страница 40: ...d by the user Please contact DDN Sales if you wish to order SS2460s in specific configurations other than the default shown below NOTE When using SATA drives in these configurations a MUX interposer card is required for the drive to operate with dual ports B 2 Zoning Configuration 1 Default The default zoning state for the SS2460 enclosure is a no zoning configuration This default configuration al...

Страница 41: ...4 Zoning Configuration 2 B 4 Zoning Configuration 3 This zoning configuration assigns drives 1 8 to the Expansion Port on I O module A and I O module B Figure 35 Drives 9 16 are assigned to Zoning Port on I O module A and I O module B Drives 17 24 are assigned to the Input Port on I O module A and I O module B I O modules A s and B s Zoning Port cannot see those drives assigned to the Input Port o...

Страница 42: ... Port drives 5 8 to Host Port 1 and drives 9 12 to Host Port 2 on I O module A Drives 13 16 are assigned to the Expansion Port drives 17 20 to Host Port 1 and drives 21 24 to Host Port 2 on I O module B See Figure 36 for a graphical representation NOTE This configuration does not support daisy chaining enclosures expansion Figure 36 Zoning Configuration 4 USO RESTRITO ...

Страница 43: ...96 00290 001 Rev A1 DataDirect Networks StorageScaler 2460 User Guide 37 Appendix C Safety Notices USO RESTRITO ...

Страница 44: ... ratings should be used when addressing the concern NOTE The maximum current draw is printed on the label on the back of the storage subsystem CAUTION Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit for example use of power strips C 2 Installation Cautio...

Страница 45: ...ironment may be greater than the room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum recommended ambient TMRA NOTE Mechanical Loading Prevent instability by installing heavier items into the bottom of the equipment rack Mounting of the equipment in a rack should be such that a hazardous condition is not achie...

Страница 46: ... com en technical support bulletins Email Support Email support ddn com Mailing List Subscriptions https ddntsr com mailman listinfo tsr announce Telephone DDN Worldwide Directory http www ddn com en support contact support Product Shipping Instructions If you are shipping the product to another location always use the original packaging provided with your unit s If you are sending a product to Da...

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