DataCard CD820, Руководство пользователя

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58 Troubleshooting
119: Print ribbon not supported
The printer cannot use the ribbon installed. The card will be canceled.
Press the U
SER
button on the printer to clear the message.
H
INTS
& T
IPS

Purchase ribbon from your dealer or authorized reseller.

Check the Datacard website for updated firmware that supports new ribbon types.
120: User paused the printer
The printer was paused while printing.
To complete the current card press the printer’s U
SER
button.
H
INTS
& T
IPS

If the user pressed the U
SER
button for several seconds, the card has been canceled.

If this message occurs often, ask your system administrator to set the button sensitivity to a
lower value.
121: Print ribbon not identified
The printer cannot use the ribbon installed. The card will be canceled.
Use ribbon designed for this printer.
Press the U
SER
button on the printer to clear the message.
H
INTS
& T
IPS
Ask your dealer or authorized reseller for a replacement ribbon.
122: Magstripe format problem
The magnetic stripe data sent does not match the format set in the printer. The card will be
canceled.
Press the User button on the printer to clear the message.
123: Insert new card side 1 up
1.
Insert a new card in the printer with side 1 facing up.
2.
If the card is not immediately picked, press the printer’s U
SER
button.