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Warranty Terms and Conditions
DATATRONIX 1-Year Limited Warranty
DATATRONIX. (the "Company") warrants to the Original Purchaser that the item
purchased is free from defects in workmanship or material under normal use. This
warranty starts on the date of shipment of the hardware to the Original Purchaser.
During the warranty period, the Company agrees to repair or replace, at its sole option,
without charge to Original Purchaser, any defective component. To obtain service, the
Original Purchaser must return the item to the Company properly packaged for
shipping. All defective products must be returned to the Company within thirty (30)
days of failure. Products must be returned with a description of the failure and Return
Merchandise Authorization (RMA) number supplied by the Company. To receive an
RMA number and a return shipping address on where to deliver the hardware, call
610-429-1821. The shipping, and insurance charges incurred in shipping to the
Company will be paid by Original Purchaser, and all risk for the hardware shall remain
with the Original Purchaser until such time as Company takes receipt of the hardware.
Upon receipt, the Company will promptly repair or replace the defective unit, and then
return said unit to Original Purchaser, shipping prepaid. The Company may use
reconditioned or like-new parts or units, at its sole option, when repairing any
hardware. Repaired products shall carry the same amount of outstanding warranty as
from original purchase. Any claim under the warranty must include dated proof of
purchase or invoice. In any event, the Company's liability for defective hardware is
limited to repairing or replacing the hardware. This warranty is contingent upon proper
use of the hardware by Original Purchaser and does not cover: if damage is due to Acts
of God (including fire, flood, earthquake, storm, hurricane or other natural disaster),
accident, unusual physical, electrical, or electromechanical stress, modifications,
neglect, misuse, operation with media not approved by the Company, tampering
