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Chapter 7
116
General Checklist
Should you experience problems using a DT9834 Series module, do the following:
1.
Read all the documentation provided for your product. Make sure that you have added
any “Read This First” information to your manual and that you have used this
information.
2.
Check the Data Acquisition OMNI CD for any README files and ensure that you have
used the latest installation and configuration information available.
3.
Check that your system meets the requirements stated in
the README file on the OMNI CD.
4.
Check that you have installed your hardware properly using the instructions in
.
5.
Check that you have installed and configured the device driver properly using the
instructions in
.
6.
Check that you have wired your signals properly using the instructions in
.
7.
Search the DT Knowledgebase in the Support section of the Data Translation web site (at
www.datatranslation.com) for an answer to your problem.
If you still experience problems, try using the information in
to isolate and solve the
problem. If you cannot identify the problem, refer to
Table 25: Troubleshooting Problems
Symptom
Possible Cause
Possible Solution
Module is not
recognized
You plugged the module into
your computer before
installing the device driver.
From the Control Panel > System > Hardware >
Device Manager, uninstall any unknown devices
(showing a yellow question mark). Then, run the
setup program on your OMNI CD to install the USB
device drivers, and reconnect your USB module to
the computer.
Module does not
respond.
The module configuration is
incorrect.
Check the configuration of your device driver.
The module is damaged.
Contact Data Translation for technical support; refer
to
Intermittent
operation.
Loose connections or
vibrations exist.
Check your wiring and tighten any loose connections
or cushion vibration sources.
The module is overheating.
Check environmental and ambient temperature;
consult the module’s specifications on
and
the documentation provided by your computer
manufacturer for more information.
Electrical noise exists.
Check your wiring and either provide better shielding
or reroute unshielded wiring.
Содержание DT9834 Series
Страница 1: ...DT9834 Series UM 19985 S User s Manual Title Page ...
Страница 4: ......
Страница 10: ...Contents 10 ...
Страница 14: ...About this Manual 14 ...
Страница 15: ...15 1 Overview DT9834 Hardware Features 16 Supported Software 19 Accessories 20 Getting Started Procedure 21 ...
Страница 22: ...Chapter 1 22 ...
Страница 23: ...Part 1 Getting Started ...
Страница 24: ......
Страница 34: ...Chapter 2 34 ...
Страница 62: ...Appendix 62 ...
Страница 73: ...Part 2 Using Your Module ...
Страница 74: ......
Страница 115: ...115 7 Troubleshooting General Checklist 116 Technical Support 118 If Your Module Needs Factory Service 119 ...
Страница 120: ...Chapter 7 120 ...
Страница 162: ...Appendix B 162 ...
Страница 175: ...175 D Ground Power and Isolation Secondary Power Connector 176 Ground Power and Isolation Connections 177 ...
Страница 186: ...Index 186 ...