
Troubleshooting
89
Device failure
error reported.
The module cannot
communicate with the
Microsoft bus driver or a
problem with the bus driver
exists.
Check your cabling and wiring and tighten any loose
connections; see the instructions in
.
The module was removed
while an operation was being
performed.
Ensure that your module is properly connected; see the
instructions in
Data appears to
be invalid.
An open connection exists.
Check your wiring and fix any open connections; see the
instructions in
A transducer is not connected
to the channel being read.
Check the transducer connections; see the instructions in
The thermocouple or voltage
input that you connected to the
channel does not match the
software configuration for that
channel.
Check your wiring and ensure that what you specify in
software matches your hardware configuration; see the
instructions in
Your module may need
recalibration.
The module is calibrated at the factory. Thereafter, yearly
calibration is recommended. Use the DT9828 Calibration
Utility, described on
, or return your module to
Data Translation for recalibration.
For information on factory recalibration, contact Data
Translation at 508-481-3700, ext. 1323 (if you are in the
USA) of call your local distributor (if you are located outside
the USA); see our web site (www.datatranslation.com) for
the name and telephone number of your nearest distributor.
USB 2.0 or 3.0 is
not recognized.
Your operating system does not
have the appropriate Service
Pack installed.
Ensure that you load the appropriate Windows Service
Pack (version 2 for Windows XP). If you are unsure of
whether you are using USB 3.0, 2.0, or USB 1.1, run the
Open Layers Control Panel applet, described on
Standby mode is enabled on
your PC.
For some PCs, you may need to disable standby mode on
your system for proper USB 2.0 or 3.0 operation. Consult
Microsoft for more information.
Table 20: Troubleshooting Problems (cont.)
Symptom
Possible Cause
Possible Solution
Содержание DT9828
Страница 1: ...DT9828 User s Manual UM 24984 A Title Page ...
Страница 4: ......
Страница 8: ...Contents 8 ...
Страница 12: ...About this Manual 12 ...
Страница 13: ...13 1 Overview Features 14 Supported Software 16 Accessories 18 Getting Started Procedure 19 ...
Страница 20: ...Chapter 1 20 ...
Страница 21: ...Part 1 Getting Started ...
Страница 22: ......
Страница 23: ...23 2 Installing a Module Unpacking 25 Attaching Modules to the Computer 26 Configuring the Device Driver 29 ...
Страница 30: ...Chapter 2 30 ...
Страница 41: ...41 4 Verifying the Operation of a Module Selecting the Device 43 Thermocouple Measurement Example 45 ...
Страница 49: ...Verifying the Operation of a Module 49 ...
Страница 54: ...Chapter 4 54 ...
Страница 55: ...Part 2 Using Your Module ...
Страница 56: ......
Страница 57: ...57 5 Principles of Operation Analog Input Features 59 Digital I O Features 67 ...
Страница 80: ...Chapter 6 80 ...
Страница 86: ...Chapter 7 86 ...
Страница 87: ...87 8 Troubleshooting General Checklist 88 Technical Support 90 If Your Module Needs Factory Service 91 ...
Страница 92: ...Chapter 8 92 ...
Страница 106: ...Appendix A 106 ...
Страница 112: ...Appendix B 112 ...