DLM4100 User’s Manual
P/N 161-09977-001B
18
Technical Support
Data-Linc Group maintains a fully trained staff of service personnel who are capable of providing complete
product assistance. They can provide you with technical and application troubleshooting, spare parts and
warranty assistance. Our technical staff is based in Redmond, Washington USA and may be reached at
(425) 882-2206 or email [email protected].
Product Warranty
Data-Linc Group warrants equipment of its own manufacture to be free from defects in material and
workmanship for one year from date of shipment to original user. Data-Linc Group will replace or repair, at our
option, any part found to be defective. The buyer must return any part claimed defective to Data-Linc Group,
transportation prepaid.
Return Material Authorization
If a part needs to be sent to the factory for repair, contact Data-Linc Group’s corporate office and request a
Return Material Authorization (RMA) number. The RMA number identifies the part and the owner and must be
included with the part when shipped to the factory.
Contact Information
Corporate
Office
Data-Linc
Group
3535
Factoria
Blvd.
SE
Suite
100
Bellevue,
WA
98006
USA
Telephone:
(425)
882-2206
Fax:
(425)
867-0865
Email:
Web
site:
www.data-linc.com