Troubleshooting
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
The Air Fryer does not work.
The appliance is not
plugged in.
You have not set the Timer Dial.
Plug the mains plug into
a grounded wall socket.
Turn the Timer Dial to the
required preparation time
to switch the appliance on.
The food is not done after
the recommended time.
Too much food has been added
to the Crisper Basket.
The temperature was set
too low.
Use less food and cook in
batches if necessary. Your food
will also cook more evenly.
Turn the Temperature Dial to the
required temperature setting
(see “Temperature & Time”
chart, page 16).
Food is fried unevenly in the
Air Fryer.
Certain types of food need to
be shaken halfway through the
preparation time.
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through
the preparation time (see
“Temperature & Time”chart,
page 16).
Snacks are not crispy when they
come out of the Air Fryer.
The food was not dry enough
or needs more oil.
Make sure to properly dry the
food or lightly brush some oil
onto the snacks for a crispier
result.
PROBLEM
POSSIBLE CAUSE
SOLUTION
I cannot slide the Crisper
Drawer into the appliance.
There is too much food in the
Crisper Basket.
The Crisper Basket is not placed
in the Crisper Drawer correctly.
Do not fill the Crisper Basket
beyond the MAX line.
Push the Crisper Basket down
into the Crisper Drawer until you
hear a “click” sound.
White smoke is coming out of
the appliance.
Your food is too greasy.
The Crisper Drawer still
contains residue from previous
use.
When you fry greasy items in
the Air Fryer, a large amount
of fat will leak into the Crisper
Drawer. The fat produces
white smoke and the Crisper
Drawer may heat up more than
usual. This does not affect the
appliance or the end result.
White smoke is caused by
grease heating up in the Crisper
Drawer. Make sure you clean the
Crisper Drawer properly after
each use.
Fresh fries are fried unevenly in
the Air Fryer.
Certain types of food need to
be shaken halfway through the
preparation time.
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through
the preparation time (see
“Temperature & Time” chart,
page 16).
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