Troubleshooting
User guide
102
The printer prints at lower speed.
`
No action required.
When this message comes up
even in a “cold” printer, please
contact your technical service.
The ribbon misses, is damaged
and blocked or a non-genuine rib-
bon is installed.
`
Only use genuine ribbon cas-
settes of the manufacturer.
`
Replace the ribbon.
`
Check that the print head carria-
ge moves easily.
Message
Possible cause
Corrective action
Head Hot
Check Ribbon
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