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6. Troubleshooting Guide & Spare Parts
Problem
Possible Cause
Corrective Actions
No light output
Power Supply
Wall Version - Check the plug top
adapter is plugged in and switched
on at the power socket.
On/Off/Intensity
Button
Press the button on the back of the
light to check if the light will power
on (if dimmed refer to poor light
output actions).
Fuses
Visually check fuses then check
continuity with meter
Cables
Check the visible wiring and make
sure the DC connectors between the
light and the extension cable are
fully connected
Poor Light
output
Power Button
Please check the variable intensity is
not just set to its minimum. To do
this hold in the power button on the
back of the head. This is the control
used to adjust the intensity. If the
light reduces more, simply remove
your hand and then depress the
button again
Voltage in
Verify that the correct mains voltage
and correct transformer is being
used
Voltage out
Verify correct secondary voltage
Arm drift
sideways
Wall mount
On installation the arm has most
likely not been vertically aligned and
levelled. Please contact the original
fitter or a qualified electrician
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