USB3-FRM20 User’s Manual
25
A-2. Repair Regulations
Thank you for purchasing a DAQSYSTEM product. Please refer to the following regarding
Customer Service regulated by DAQSYSTEM.
(1) Read the user manual before using the DAQSYSTEM product and follow the instructions..
(2) When returning the product to be repaired, please write down the symptoms of the failure and
send it to the head office.
(3) The warranty period for all DAQSYSTEM products is one year.
-. Warranty period counts from the date the product is shipped from DAQSYSTEM.
-. Peripherals and third-party products not manufactured by DAQ SYSTEM are covered by the
manufacturer's warranty.
-. If you need repairs, please contact the Contact Point below.
(4) Even during the warranty period, repairs will be charged in the following cases.
① Failure or damage caused by use without following the user's manual
② Breakdown or damage caused by customer's negligence during product transportation after
purchase
③ Failure or damage due to natural phenomena such as fire, earthquake, flood, lightning,
pollution, or power supply exceeding the recommended range
④ Failure or damage caused by inappropriate storage environment (eg, high temperature, high
humidity, volatile chemicals, etc.)
⑤ Breakdown or damage due to unfair repair or modification
⑥ Products whose serial number has been changed or deliberately removed
⑦ If DAQ SYSTEM determines that it is the customer's fault due to other reasons
(5) Customer is responsible for shipping costs for returning the repaired product to DAQSYSTEM.
(6) The manufacturer is not responsible for any problems caused by incorrect use, regardless of our
warranty terms.
