TRAVELMATE-DZ
Instruction Manual
13 |
P a g e
TROUBLESHOOTING THE WiFi APP
I can’t see or connect the Wireless network
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Make sure WiFi is turned-on, on your device.
•
Make sure you are in range of the fridge (normally around 10-20 meters)
•
Make sure you are not connected to a different Wireless network
•
Try turning the fridge and your phone on and off
I can’t pair the fridge with the APP
•
If you have followed the above steps and can confirm that you have connected to the fridge’s
wireless network then proceed if not refer to above troubleshooting on connecting phone to
fridge’s wireless network.
•
Make sure the Fridge ID is the same as the Wireless network as on page 5.
•
Make sure you are using the correct user ID and Password as per page 7. (Note C)
o
If the above failed then follow the below steps:-
•
Uninstall the APP. Close all APPs in the background.
•
Turn both the fridge and the phone off.
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Turn both the fridge and the phone back on after a couple of minutes.
•
Re-install the APP.
If you are still having problems please do not hesitate to contact Evakool.
