DANE-ELEC ZPEN - V4.0, Руководство пользователя

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Troubleshooting guide
Zpen User’s Guide
48
Appendix B
Troubleshooting
guide
T
YPE
P
ROBLEM
D
ESCRIPTION
W
ORKAROUND
The PC does not recognize the receiver after
plugging it in
i) Change USB port and retry
ii) Restart the receiver by pressing the reset
button (back of the receiver)
Getting
started
Receiver’s error LED (right most LED) is blinking
Recharge the receiver for the first time (about
6 hours)
Receiver’s error LED (right most LED) is blinking
i) Low battery – recharge the receiver
ii) The receiver’s memory is full
After plugging in the receiver to the computer,
the power LED is off (and not blinking, as it
should be) Replace the USB port on your computer or try
to recharge it on a different computer
All lights are on and the receiver does not
respond
Restart the receiver by pressing the reset
button (back of the receiver)
Receiver turns off immediately after turning it on Charger the receiver for at least one hour and
try again; if the problem persists, press the
reset button (back of the receiver)
Receiver
Receiver does not turn on Charger the receiver for at least one hour and
try again; if the problem persists, press the
reset button (back of the receiver)
When writing, pen down LED (middle LED) does
not turn on
i) Clear line-of-sight between the pen and
receiver
ii) Do not block the crystal cone
iii) Replace pen batteries
Pen
Pen LED (middle one) starts blinking rapidly Pen batteries are running low