Troubleshooting
Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or our
Toll Free Number 1-844-455-
6097
for assistance.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
No power
•
A fuse in your home may be
blown or the circuit breaker
tripped
• Power
surge
•
Plug not fully inserted into wall
outlet
•
Replace fuse or reset circuit
breaker
•
Unplug the cooler, wait a few sec-
onds and then plug it back in
•
Make sure the 3-prong plug is
fully inserted into the outlet
Cabinet temperature is too
high
•
Temperature is set too high
•
Door is not shut properly or
opened excessively
•
Exhaust vent is obstructed
•
Recently added a large quantity of
warm beverages to the cabinet
•
Verify the temperature control
setting, adjust if necessary
•
Ensure that the door is fully
closed and that the gasket is
sealing against the cabinet. Open
the doors only as needed and for
short periods of time
•
Verify there is nothing blocking
the front mounted exhausting vent
•
Limit the quantity of warm bev-
erages being introduced to the
cabinet at the same time. Attempt
to stagger the load introduction if
possible
Alarm beeping and “HI” is
displayed on the control
panel
•
Recently added a large quantity
of warm bottles or cans to the
cabinet
•
The door is not closed tightly
•
System leak, evaporator fan fail-
ure or compressor fan failure
•
Limit the quantity of warm items
being introduced to the cabinet
•
Be sure the door is closed tightly
•
Contact a service centre, to stop
the beeping, unplug the unit
Alarm beeping and “LO”
is displayed in the control
panel
•
Sensor failure, evaporator tem-
perature is too low
•
Contact a service centre, to stop
the beeping, unplug the unit
Condensation on the cabi-
net and/or doors
•
High humidity conditions in the
home
•
Door not shut properly or opened
excessively
•
The condensation will subside
once humidity conditions return to
normal
•
Ensure that the door is fully
closed and that the gasket is seal-
ing against the cabinet. Open the
door only as needed and for short
periods of time
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