TROUBLESHOOTING
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this troubleshoot-
ing guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s
Toll Free Number 1-800-263-2629 for assistance.
6
PROBLEM
POSSIBLE CAUSE
SOLUTION
POWER indicator does not
illuminate.
Power source is not on.
1.Check if the power supply is appropriate.
2.Check if the power cord is connected
properly to unit and power supply.
3. Internal components may be damaged.
Maintenance by a professional is required.
ICE FULL indicator is on.
1. Ice is full.
2.Temperature is lower than
5°C.
1. Remove the ice.
2. Move the ice maker to a warmer place
where the ambient temperature is higher
than 5°C.
ADD WATER indicator is on.
Water shortage.
1. Add drinkable water into ice maker, and
press button.
2. Water supply system may be damaged.
Maintenance by a professional is required.
ICE FULL indicator and
ADD WATER indicator are
both on.
Ice making box is in a incor-
rect position.
1. Check whether any foreign object is stuck
in the ice making box.
2. Internal components may be damaged.
Maintenance by a professional is required.
Not making ice or not per-
forming well.
1. Heat output is blocked.
2. Water temperature is too
high.
3. Ambient temperature is too
high.
4. Refrigerant leaks.
1. Clean any dust off the air inlet and outlet.
2. Fill with room temperature water.
3. Move the ice maker to a warmer place
where the ambient temperature is higher
than 5°C.
4. Refrigerating system may be damaged.
Maintenance by a professional is required.
Abnormal noise
Fan or pump is obstructed.
1. Set up the appliance in proper location
(see page 3)
