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If Something Goes Wrong
Problem
Possible Cause
What to do
Oven will not start.
A fuse in your home may
Replace fuse or reset circuit breaker.
be blown or the circuit
breaker tripped.
Power surge.
Unplug the microwave oven, then
plug it back in.
Plug not fully inserted into
Make sure the 3-prong plug on the
wall outlet.
oven is fully insered into wall outlet.
Floor of the oven is warm,
The cooktop light is located
This is normal.
even when the oven has not
below the oven floor. When
been used.
the light is on, the heat it
produces may make the
oven floor get warm.
“LOCKED” appears
The control has been locked.
Press and hold STOP/CLEAR for
on display.
about 3 seconds to unlock
the control.
You hear and unusual, low-
You have tried to start the
Start oven and enter a valid time
tone beep
Reminder without a valid
of day.
time of day.
You have tried to change
Many of the oven’s features are
the power level when it
preset and cannot be changed.
is not allowed.
Before You Call For Service