Frequently, a problem is minor and a service call may not be necessary, use this troubleshooting
guide for a possible solution. If the unit continues to operate improperly, call an authorized
service depot or
Danby’s Toll Free Number
for assistance.
Difficulty
Possible Cause
Suggested Solution
Does not work
No power to unit
Check connection of power cord to
power source.
Power cord is unplugged.
Plug in unit.
Wrong voltage is being used.
Use proper voltage.
Freezer runs continuously
Temperature too high.
Lower temperature control.
Door is not closed.
Close door securely.
Hot food inserted.
Be sure that food is at room temperature
before inserting.
Door opened too long or
Do not keep door open for too long.
too often. Minimize door openings.
Close proximity to heat source
Do not place unit close to heat sources
or direct sunlight.
or direct sunlight.
Internal temperature
No power to unit.
Check connection of power cord to
not cold enough.
power source.
Power cord is unplugged.
Plug in unit.
Temperature control too low.
Check setting and increase as neeed.
Door is not closed.
Close door securely.
Hot food inserter
Be sure that food is at room temperature.
Door opened too long or
Do not keep door open for too long.
too often. Minimize door openings.
Air flow obstruction.
Allow room for air to circulate around unit.
Wrong voltage is being used.
Use proper voltage.
Close proximity to heat source
Do not place unit close to heat sources
or direct sunlight.
or direct sunlight.
5
TROUBLESHOOTING
