LIMITED IN-HOME APPLIANCE WARRANTY
This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is
used under the normal operating
conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby
Products Inc. (U.S.A.) (hereafter
“Danby”) or by an authorized distributor of Danby, and is non-transferable.
TERMS OF WARRANTY
Plastic parts, are warranted for thirty (30) days only from purchase date, with no extensions provided.
First Year
During the first twelve (12) months, any functional parts of this product found to be defective, will be repaired or replaced,
at warrantor’s
option, at no charge to the ORIGINAL purchaser.
To obtain
Danby reserves the right to limit the boundaries of “In Home Service” to the proximity of an Authorized Service Depot. Any app
liance
Service
requiring service outside the limited boundaries of “In Home Service” ,
i
t will be the consumer’s responsibility to transport the appliance (at
their own expense) to the original retailer (point of purchase) or a service depot for repair. See “Boundaries of In Home Serv
ice” below.
Contact your dealer from whom your unit was purchased, or contact your nearest authorized Danby service depot, where service
must be performed by a qualified service technician.
If service is performed on the units by anyone other than an authorized service depot, or the unit is used for commercial appli
cation, all
obligations of Danby under this warranty shall be void.
Boundaries of
If the appliance is installed in a location that is 100 kilometers (62 miles) or more from the nearest service center your unit
must be
In Home Service
delivered to the nearest authorized Danby Service Depot, as service must only be performed by a technician qualified and certif
ied for
warranty service by Danby. Transportation charges to and from the service location are not protected by this warranty and are t
he
responsibility of the purchaser.
Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other c
ontents of this appliance, whether due
to any defect of the appliance, or its use, whether proper or improper.
EXCLUSIONS
Save as herein provided, Danby, there are no other warranties, conditions, representations or guarantees, express or implied, m
ade or intended by Danby or its
authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditio
ns, representations or guarantees
under any Sale of Goods Act or like legislation or statue is hereby expressly excluded. Save as herein provided, Danby shall no
t be responsible for any damages
to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction o
f the unit and by the purchase of
the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or propert
y caused by the unit.
GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:
1)
Power failure.
2)
Damage in transit or when moving the appliance.
3)
Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4)
Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating con
ditions
(extremely high or low room temperature).
5)
Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
6)
Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
7)
Service calls resulting in customer education.
8)
Improper Installation (ie. Building-in of a free standing appliance or using an appliance outdoors that is not approved for out
door application).
Proof of purchase date will be required for warranty claims; so, please retain bills of sale. In the event warranty service is
required, present this document to our
AUTHORIZED SERVICE DEPOT.
Danby Products Limited
PO Box 1778, Guelph, Ontario, Canada N1H 6Z9
Telephone: (519) 837-0920 FAX: (519) 837-0449
Danby Products Inc.
PO Box 669, Findlay, Ohio, U.S.A. 45840
Telephone: (419) 425-8627 FAX: (419) 425-8629
04/09
1-800-263-2629
Warranty Service
In-home
If the appliance is installed in a location that is 100 kilometres (62 miles) or more from the nearest
service centre your unit must be delivered to the nearest authorized Danby Service Depot, as service
must only be performed by a technician qualified and certified for warranty service by Danby. Transpor-
tation charges to and from the service location are not protected by this warranty and are the responsi-
bility of the purchaser.
During the first twelve (12) months, any functional parts of this product found to be defective, will be
repaired or replaced, at warrantor’s option, at no charge to the ORIGINAL purchaser.
Danby reserves the right to limit the boundaries of “In Home Service” to the proximity of an Authorized
Service Depot. Any appliance requiring service outside the limited boundaries of “In Home Service” ,it
will be the consumer’s responsibility to transport the appliance (at their own expense) to the original
retailer (point of purchase) or a service depot for repair. See “Boundaries of In Home Service” below.
Contact your dealer from whom your unit was purchased, or contact your nearest authorized Danby
service depot, where service must be performed by a qualified service technician. If service is performed
on the units by anyone other than an authorized service depot, or the unit is used for commercial
application, all obligations of Danby under this warranty shall be void.
First year
To obtain
service
Boundaries of
in-home service
LIMITED IN-HOME APPLIANCE WARRANTY
This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is
used under the normal operating conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or
Danby Products Inc. (U.S.A.) (hereafter “Danby”) or by an authorized distributor of Danby, and is non-transferable.
TERMS OF WARRANTY
Plastic parts, are warranted for thirty (30) days only from purchase date, with no extensions provided.
Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other
contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.
EXCLUSIONS
Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or
implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or
guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation
or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons
or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit
and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for
damages to persons or property caused by the unit.
GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:
1) Power failure.
2) Damage in transit or when moving the appliance.
3) Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4) Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating
conditions (extremely high or low room temperature).
5) Use for commercial or industrial purposes (i.e., If the appliance is not installed in a domestic residence).
6) Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
7) Service calls resulting in customer education.
8) Improper Installation (i.e., building-in of a free standing appliance or using an appliance outdoors that is not approved for
outdoor application). Proof of purchase date will be required for warranty claims; so, please retain bills of sale. In the event
warranty service is required, present this document to our AUTHORIZED SERVICE DEPOT.
Warranty Service
In-home
Danby Products Limited
PO Box 1778, Guelph, Ontario, Canada N1H 6Z9
Telephone: (519) 837-0920 FAX: (519) 837-0449
Danby Products Inc.
PO Box 669, Findlay, Ohio, U.S.A. 45840
Telephone: (419) 425-8627 FAX: (419) 425-8629
1-800-263-2629
07/14
Occasionally, a minor problem may arise, and a service call may not be necessary - use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free
Number
for assistance.
Tel: 1-800-26-DANBY (1-800-263-2629)
PROBLEM
POSSIBLE CAUSE
SOLUTION
Does not work
•
No power to unit
•
Power cord is unplugged
•
Wrong voltage is being used
•
Check connection of power cord to power source
•
Plug in unit
•
Use proper voltage
Freezer runs
continuously
•
Temperature set too low (too cold)
•
Lid is not closed
•
Hot food was inserted
•
Lid opened too long or too often
•
Close proximity to heat source or direct
sunlight
•
Set temperature control to warmer setting
•
Close lid securely
•
Be sure food is at room temperature before inserting
•
Minimize lid openings / duration
•
Do not place unit close to heat sources or direct
sunlight
Internal tem-
perature not
cold enough
•
No power to unit
•
Power cord is unplugged
•
Temperature set too high
•
Lid is not closed
•
Hot food was inserted
•
Lid opened too long or too often
• Air
fl ow obstruction
•
Wrong voltage is being used.
•
Close proximity to heat source or direct
sunlight
•
Check connection of power cord to power source
•
Plug in unit
•
Check setting and increase as needed
•
Close lid securely
•
Be sure that food is at room temperature
•
Minimize lid openings / duration
•
Allow room for air to circulate around unit
•
Use proper voltage
•
Do not place unit close to heat sources or direct
sunlight
