Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free
Number
for assistance.
Tel: 1-800-26- (1-800-263-2629)
PROBLEM
POSSIBLE CAUSE
SOLUTION
Does not work
•
No power to unit
•
Power cord is unplugged
•
Wrong voltage is being used
•
Check connection of power cord to power
source
•
Plug in the unit
•
Use proper voltage
Refrigerator runs
continuously
•
Temperature set too low
•
Door is not closed
•
Hot food inserted
•
Door opened too long or too often
•
Close proximity to heat source or direct
sunlight
•
Set temperature higher
•
Close door securely
•
Be sure food is at room temperature before
inserting
•
Minimize door openings/duration
•
Do not place unit close to heat sources or
direct sunlight
Internal temperature
not cold enough
•
No power to unit
•
Power cord is unplugged
•
Temperature control set too high (too
warm)
•
Door is not closed
•
Hot food inserted
•
Door opened too long or too often
• Air
fl ow obstruction
•
Wrong voltage is being used
•
Close proximity to heat source or direct
sunlight
•
Check connection of power cord to power
source
•
Plug in unit
•
Check setting and increase as needed
•
Close door securely
•
Be sure that food is at room temperature
•
Minimize door openings/duration
•
Allow room for air to circulate around the unit
•
Use proper voltage
•
Do not place unit close to heat sources or
direct sunlight
Ice formation on the
inner rear wall
•
The door is not sealing properly
•
The door is frequently opened of left
open too long
•
The food in the refrigerator is warm
•
The dish is touching the inner back wall
•
Ensure the door is sealing properly
•
Only open the door when necessary
•
Cool food to room temperature before insert-
ing it in the refrigerator
•
Ensure nothing is touching the back wall
Water is leaking from
the refrigerator
•
Water pipe is clogged and defrost water
drips over the channel
•
Clean the clogged pipe with a pipe cleaner
or plastic straw
Unit is vibrating or
there is a noise
•
The appliance is not level or is not
installed on a fi rm solid base/fl oor
•
Appliance is touching a wall or other
kitchen appliances are standing next
to it
•
The accessories inside the appliance
are not installed correctly. Bottles or
cans may be touching each other caus-
ing rattling and/or vibrations
•
Always make sure that the appliance is lev-
eled and installed on a fi rm solid base/fl oor
•
The appliance should not touch any wall or
other kitchen appliance
•
Ensure the accessories inside the appliance
are correctly installed so that they do not
touch each other causing rattling or vibra-
tions
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