TROUBLESHOOTING
Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free Number
1-800-263-2629
for assistance.
7
PROBLEM
POSSIBLE CAUSE
SOLUTION
The dehumidifier is unplugged.
The fuse is blown/circuit breaker is
tripped.
Dehumidifier has reached its preset
level or bucket is full.
Bucket is not in the proper position.
Power Failure
Dehumidifier does
not start.
Dehumidifier does
not dry the air as it
should.
Did not allow enough time to
remove the moisture.
Airflow is restricted.
Dirty filter.
The Humidity Control may not be
set low enough.
Doors and windows may not be
closed tightly.
Clothes dryer may be blowing mois-
ture-laden air into the room.
Dehumidifier runs too
much
Area to be dehumidified is too
large.
Doors and windows are open.
Frost appears on the
coils
Controls cannot be
set
Fan noise
Water on floor
Dehumidifier has been recently
turned on, or room temperature is
below 41°F (5°C).
The compressor will turn off and
the fan will automatically continue
to run for approximately 3 minutes
at a fixed setting.
Air is moving through the
dehumidifier.
Hose connection may be loose.
Intend to use the bucket to collect
water, but a hose is attached.
•
Make sure the dehumidifier’s plug is pushed completely into the outlet.
• Check the house fuse/circuit breaker box and replace the fuse or reset
the breaker.
• The dehumidifier automatically turns off when either condition occurs.
Change to a lower setting or empty the bucket and replace properly.
• The bucket must be in place and securely seated for the dehumidifier to
operate.
• There is a protective time delay (up to 3 minutes) to prevent tripping of the
compressor overload. For this reason, the unit may not start normal
dehumidifying for 3 minutes after it is turned back on.
• When first installed, allow at least 24 hours to maintain the desired
dryness.
• Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidifier. See the
Choosing a Location section.
• See the
Care and Cleaning section.
• For drier air, press the - pad and set to a lower percent value (%) or at CO
(continuous) for maximum dehumidification.
• Check that all doors, windows and other openings are securely closed.
• Install the dehumidifier away from the dryer. The dryer should be vented to
the outside.
• The capacity of your dehumidifier may not be adequate.
Room temperature is too low.
• Moisture removal is best at higher room temperatures. Lower room
temperatures will reduce the moisture removal rate. Models are designed
to be operated at temperatures above 41°F (5°C).
• Close all doors and windows to the outside.
• This is normal. Wait approximately 3 minutes and set the fan as desired.
• This is normal. Frost will usually disappear within 60 minutes. See the
Automatic Defrost section.
• This is normal.
• Check the hose connection. See the
Removing Collected Water
section.
• Disconnect the hose if using the bucket to collect water. See the
Removing Collected Water section.
