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CA-D6-xxxxW User’s Manual
25
DALSA INC.
03-32-00225-06
C
H A P T E R
4
4.0 Troubleshooting
The information in this chapter can help you solve problems that may occur
during the setup of your camera. Remember that the camera is part of the entire
acquisition system. You may have to troubleshoot any or all of the following:
•
power supplies
•
cabling
•
framegrabber hardware & software
•
host computer
•
light sources
•
optics
•
operating environment
•
encoder
Your steps in dealing with a technical problem should be:
1.
Follow the troubleshooting flowchart (Figure 10 in this chapter).
2.
Try the general and specific solutions listed in sections 4.1 and 4.2.
3.
If these solutions do not resolve your problem, see section 4.3 on getting
product support.
4.1 Common Solutions
Connections
The first step in troubleshooting is to verify that your camera has all the correct
connections. Follow the troubleshooting flowchart shown in Figure 10.
Power Supply Voltages
Check for the presence of all analog and digital voltages at the camera DB25
connector. Verify that all grounds are connected.
EXSYNC
The EXSYNC signal from your framegrabber or camera controller must either
toggle or be connected to logic LOW. With EXSYNC restricted to logic HIGH, the
camera will not output any data. Using an oscilloscope, check the camera end of
the control signal cable and verify that EXSYNC and EXSYNCB toggle.
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