Exchange and Repair Programs
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6 Exchange and Repair Programs
Daktronics Part Numbers
All parts in Daktronics displays are assigned a part number. Daktronics part numbers are
commonly found on drawings and are used when requesting replacement parts from
Daktronics Customer Service. Take note of the following part number formats.
“0P-_ _ _ _-_ _ _ _” denotes an individual circuit board.
“0A-_ _ _ _-_ _ _ _” denotes an assembly. An assembly can be a single circuit board or a
collection of components that function together, usually mounted on a single plate or in
a single enclosure.
“0Z-_ _ _ _-_ _ _ _” denotes an assembly.
“PR-_ _ _ _ _-_ _” denotes a specially ordered part.
Most circuit boards and components within this display
carry a label listing the part number of the unit. If a circuit
board or assembly is not in the replacement parts list, use
the label to order a replacement. A typical label is shown in
. The part number is bolded.
Daktronics Exchange and Repair &
Return Programs
To serve customers’ repair and maintenance needs, Daktronics offers both an Exchange
Program and a Repair & Return Program.
Exchange Program
Daktronics offers a unique Exchange Program as a quick service for replacing key parts
in need of repair. If a part requires repair or replacement, Daktronics sends the customer
a replacement, and the customer sends the defective part to Daktronics. This decreases
display downtime.
Before Contacting Daktronics
Identify these important part numbers:
Display Serial Number:
Display Model Number:
Contract Number:
Date Installed:
Location of Display (Mile Marker Number):
Daktronics Customer ID Number:
To participate in the Exchange Program, follow these steps.
1� Call Daktronics Customer Service:
Figure 14:
Typical Label
Market Description
Customer Service
Number
Department of Transportation, mass transits, airports, parking
facilities
800-833-3157
