TROUBLESHOOTING
10
TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
Controller is not on
Power failure
Check incoming power to controller.
Key switch not turned on
Turn key switch to ON.
Password will not work
Forgot password
Have administrator level user
log in and create new user
with new password.
Vortek hoist will not move
when commanded
EMERGENCY STOP button pressed
Check all EMERGENCY STOP
buttons.
Hoist is faulted
Check fault codes by pressing the
error bar at the bottom of the screen.
Reset hoist using reset button.
Hoist has reached limit
Check limit, readjust as necessary.
Overload/Underload fault condition
Check settings and reset parameters
if required. Refer to
Section 8
.
Preset information not set correctly or
there is no hoist speed set
Set preset information and/or hoist
speed. Refer to
Section 6
.
Touchscreen not operating
Dirty touchscreen
Clean touchscreen with window
cleaner and soft cloth. Cycle power
to restart PLC and HMI.
No network communications
(CC-Link fault)
Main high voltage power turned off
to hoists
Check to make sure high voltage to
hoists is turned on.
Low voltage connector not connected
to hoist
Check connection of low voltage wire
way connector to hoist.
E-Stop circuit not resetting
24 VDC power problem
Open controller and check for green
light on 24 VDC power supply.
Check 24 VDC power fuse.
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