Daktronics Exchange and Repair & Return Programs
33
If the failed part or replacement part is not returned to Daktronics within 3 weeks of
the ship date, Daktronics will assume that the customer is purchasing the replacement
part and will send an invoice for the value of the new sale part. If the part or parts are
returned within 2 weeks of the second invoice date, Daktronics will credit the customer
for the second invoice.
If after 2 weeks Daktronics has still not received the parts back, the customer must pay
the second invoice and will not be credited for the return of the failed part. Daktronics
reserves the right to refuse parts that have been damaged due to acts of nature or
causes other than normal wear and tear.
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send
a part for repair, follow these steps:
1�
Call or fax Daktronics Customer Service:
•
Phone: 866-343-3122
•
Fax: 605-697-4444
2�
Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of the part.
3�
Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing.
4�
Enclose:
• Your name
• Address
• Phone number
• The RMA number
• A clear description of symptoms
Shipping Address
Daktronics Customer Service
600 E 54th St N
Case #____________
Sioux Falls, SD 57104
Daktronics Warranty and Limitation of Liability
The Daktronics Warranty and Limitation of Liability is located in
Warranty and Limitation of Liability (p�37)
. The Warranty is independent of Extended
Service agreements and is the authority in matters of service, repair, and display
operation.
Содержание GALAXY GT6 Series
Страница 38: ...This page intentionally left blank...
Страница 40: ...This page intentionally left blank...
Страница 42: ...This page intentionally left blank...