Return Materials Authorization:
To return parts for service, contact your local
representative prior to shipment to acquire a Return Material Authorization (RMA)
number. If you have no local representative, call the Daktronics Help Desk for the
RMA. This expedites repair of your component when it arrives at Daktronics.
Packaging for Return:
Package and pad the item well so that it will not be damaged
in shipment. Electronic components, such as printed circuit boards, should be
installed in an enclosure or placed in an antistatic bag before boxing. Please enclose
your name, address, phone number, and a clear description of symptoms.
This is how to reach us:
Mail:
Customer Service, Daktronics Inc.
PO Box 5128
331 32nd Ave
Brookings SD 57006
Phone:
Daktronics Help Desk: 877-605-1113 (toll free)
or 605-697-4034
Fax:
605-697-4444
E-mail:
Maintenance and Troubleshooting
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