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4.9 Troubleshooting 

This sub-section contains some symptoms that may be encountered in the signs. This list does not 
include every possible symptom, but does represent common situations that may occur.  
 

Symptom/Condition 

Possible Cause/Remedy 

One or more LEDs on a single module fail 
to light. 

· 

Replace/check ribbon cables on the module. 

· 

Replace the module. 

One or more LEDs on a single module fail 
to turn off. 

· 

Replace/check ribbon cables on module. 

· 

Replace the module. 

A section of the sign is not working. The 
section extends all the way to the right side 
of the sign. 

· 

Check/Replace the ribbon cable. 

· 

Replace the first module/driver on the left side of the 
first module that is not working.  

· 

Replace the second module that is not working. 

· 

Replace the power supply assembly on the first 
module that is not working. 

One row of modules does not work or is 
garbled. 

· 

Check/Replace the ribbon cable. 

· 

Replace first module. 

· 

Replace controller. 

· 

Check the fuses in the power termination box. 

A group of modules, which share the same 
power supply assembly, fail to work. 

· 

Replace the power supply assembly. 

Entire sign fails to work. 

· 

Check for proper line voltage into the power 
termination panel. 

· 

Check/replace the signal cable to the controller. 

· 

Check/replace the ribbon cable from the controller 
to the modules. 

· 

Check the voltage settings on the power supplies. 

· 

Replace the controller. 

· 

Verify proper use of the software in the operation 
manual. 

Temperature always reads 32 degrees F/0 
degrees C. 

· 

Check temperature sensor connections. 

· 

Replace the temperature sensor. 

· 

Replace the controller. 

Sign is stuck on bright or dim. 

· 

Check Manual/Auto dimming in Venus 1500 
software. 

· 

Check light detector cable. 

· 

Check light detector for obstructions. 

· 

Replace the light detector. 

· 

Replace the controller. 

4.10  Initial Operation Information 

When first operated, the sign will run through an initialization in which it will display the following: 

 
1. Output 

Test 

(DDDs) 

2.  Product Name (Galaxy) 
3.  Sign Size (Row x Column) 
4.  Firmware Number (

ED10134

5.  Firmware Revision (Rev X.XX) 
6. COM1 

Configuration 

(C1: 

V15/RTD) 

7. COM2 

Configuration (C2: None) 

8.  Line Frequency (60 Hz) 
9.  Hardware Address (HW: XX) 
10.  Software Address (SW: XX) 
11. Sign Name 
12.  Modem if Present (Modem) 

Maintenance and Troubleshooting 

4-8

 

Содержание Galaxy AF-3050 Series

Страница 1: ...the preparation of this manual the publisher assumes no responsibility for errors or omissions No part of this book covered by the copyrights hereon may be reproduced or copied in any form or by any m...

Страница 2: ......

Страница 3: ...ble 3 2 Shielded Cable 3 2 Direct Burial Cable 3 2 High Voltage Insulation Cable 3 2 3 3 Conduit 3 3 3 4 Preparing for Power Signal Connection 3 3 3 5 Power 3 4 Grounding 3 4 Power Installation 3 4 3...

Страница 4: ...ters 4 6 4 7 Galaxy Display Maintenance 4 7 4 8 Weather Stripping 4 7 4 9 Troubleshooting 4 8 4 10 Initial Operation Information 4 8 4 11 Replacement Parts List 4 9 4 12 Daktronics Exchange and Repair...

Страница 5: ...ample 24x80 Front 1 5 Figure 5 Module Numbering 1 5 Figure 6 Typical Label 1 5 Figure 7 Lifting the Display 2 2 Figure 8 Ribbon Cable Connector 3 1 Figure 9 Termination Block 3 1 Figure 10 Phoenix Con...

Страница 6: ......

Страница 7: ...ging sign components Appendix A Includes the drawings referenced in this manual Daktronics identifies manuals by an ED number located on the cover page of each manual For example this manual would be...

Страница 8: ...n Programs in Section 4 12 Refer to these instructions if any sign component needs replacement or repair 1 2 Safety Precautions Important Safeguards 1 Read and understand these instructions before ins...

Страница 9: ...ontrol computer translates it and activates the appropriate pixels on the sign accordingly Figure 2 Controller Galaxy Daktronics trademarked name for LED monochrome or tri colored matrix signs Network...

Страница 10: ...contrast on the sign face and direct LED light Module 20mm Galaxy modules are 16 pixels high by 16 pixels wide refer to Figure 3 above Each module is individually removable from the front of the sign...

Страница 11: ...ormats might be found on various Daktronics drawings TB_ _ indicates a termination block for power or signal cable F_ _ signifies a fuse E_ _ stands for a grounding point J_ _ represents a power or si...

Страница 12: ......

Страница 13: ...le of supporting the display and will not yield at any unsupported points after mounting Clearance 3 of unobstructed space is available below the display for proper ventilation of the sign Unobstructe...

Страница 14: ...by the eyebolts Figure 7 Lifting the Display If removing the eyebolts adequately seal the holes using 13 bolts and sealing washers inch in size Silicone along the threads This ensures that water does...

Страница 15: ...des to unlock and remove the jack Figure 9 Termination Block Before replacing a ribbon cable connector spray it with Deoxit contact cleaner to remove any foreign matter that may cause signal problems...

Страница 16: ...to mechanical flexing after installation This cable is not for direct burial and should have one of the following routings In dedicated metallic conduit In plastic conduit away from interference signa...

Страница 17: ...left two modules AX01 and AX02 to expose the power enclosure and signal panel To do this use a 1 8 inch Allen wrench to turn the latch access fasteners one quarter turn Turn the top latch clockwise an...

Страница 18: ...erally embedded in concrete and if in earth the steel is either primed or it corrodes making it a poor ground Power Installation There are two considerations for power installation installation with g...

Страница 19: ...ock TB2 RS422 In Pin 1 GND Red Pin 1 GND Pin 2 RX P Black Pin 2 TX P Pin 3 RX N Brown Pin 3 TX N Pin 4 TX P White Pin 4 RX P Pin 5 TX N Blue Pin 5 RX N Pin 6 GND Green Pin 6 GND Signal Termination Bet...

Страница 20: ...e a 3 conductor disconnect so that both hot lines and the neutral can all be disconnected The main disconnect should be mounted at or near the point of power supply connection to the sign A main disco...

Страница 21: ...tic LEDs Maintenance Records a number of steps to take to keep this Galaxy display in safe working order Troubleshooting Supplies some possible display malfunctions and provides a number of possible c...

Страница 22: ...wing sub sections address servicing of the following display components transformer RFI filter and fuse controller modules drivers and power supplies The sub sections also address any diagnostic LEDs...

Страница 23: ...y with fuses of the same type and rating Controller The controller sends data to the modules Refer to the signal summary in Section 4 2 for more information on the location of the controller board A t...

Страница 24: ...formation typically used in custom applications Complete the following steps to remove this circuit board from the display 1 Disconnect power from J2 2 Remove all power and signal connections from the...

Страница 25: ...he louver assembly from the face of the module 1 Remove the five twist on fasteners holding the louver assembly to the module located on the rear of the module 2 Lift the louver assembly straight away...

Страница 26: ...e 1 500 hours is equivalent to 62 days if the display is running non stop for 24 hours a day Attention Power to the display should be shut off when the display is not in use If the power is left on wh...

Страница 27: ...aced as required Excessive Dust Buildup Occasionally it may be necessary to vacuum the inside of the sign cabinet to remove dust dirt buildup that may interfere with airflow Water Intrusion Water Stai...

Страница 28: ...er supply assembly fail to work Replace the power supply assembly Entire sign fails to work Check for proper line voltage into the power termination panel Check replace the signal cable to the control...

Страница 29: ...onomical service for replacing key components in need of repair If a component fails Daktronics sends the customer a replacement and the customer in turn sends the failed component to Daktronics This...

Страница 30: ...e defective equipment within 30 days from the invoice date Daktronics also offers a Repair and Return Program for items not subject to exchange Return Materials Authorization To return parts for servi...

Страница 31: ...awing B 171256 Schematic AF 3050 32x64 6 R Drawing B 157299 Schematic AF 3050 32x80 20mm Drawing B 171415 Schematic AF 3050 32x96 A Monochrome Drawing B 166161 Schematic AF 3050 32x96 20mm Drawing B 1...

Страница 32: ...g AF 3050 1664 20 A Drawing B 179428 Shop Drawing AF 3050 1680 R Drawing B 173201 Shop Drawing AF 3050 1680 20 R Drawing B 179425 Shop Drawing AF 3050 1696 20 A Drawing B 176334 Shop Drawing AF 3050 1...

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