MAN# 650528 rev. B
10
Trouble shooting guide
Problem
Possible Cause
Solution _
Speedometer will not work.
No power to SGI-5 E.
Check the power and ground terminals
no lights on display.
on the SGI-5 E. Should be 11-15 V dc.
Speedometer will not work.
No input signal.
Test for 1-20 volts AC at the signal
dot on steady.
in terminal with the wheels spinning.
SGI-5 E set for wrong input
Check output type setup.
type.
Grounding interference.
Make sure both the speed sensor and
SGI-5 E are grounded at the same
point.
Speedometer will not work.
Wrong output type.
Try switching from an oc to AC output
dot is flashing.
or from an AC to oc output.
Speedometer will not
SGI-5 E set for wrong input
Change input signal setup to LO.
read at low speeds
type.
Speed signal is too low.
Check speed connections for ground
problems or shorts. Test the ground
connection between SGI-5 E and
sensor.
Check for another device loading down
the sensor.
Speedometer will read
Tach wire too close to
Route the speed signal and tachometer
when the vehicle is
speed signal wire.
wires away from each other to avoid
sitting still.
interference.
Signal In and OUT wires
Route the input and output wires away
routed too close.
from each other to avoid feedback.
Ground interference.
Make sure the speed sensor and
SGI-5 E are grounded together.
Sensitivity set incorrectly
Change input signal setup to HI.
Transmission does not
Wired improperly
Contact technical support
shift properly, or not at
Incorrect application
all
Input pullup interfering
Change input pullup setup to OFF.
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical consultation is available to help you work through any questions or
problems you may be having installing one of our products. Please read through the Troubleshooting Guide. There, you will find the solution to most problems.
Should you ever need to send the unit back for repairs, please call our technical support line, (605) 332-6513, to request a Return Merchandise Authorization
number.
Package the product in a good quality box along with plenty of packing material. Ship the product by UPS or insured Parcel Post. Be sure to include the RMA number
on the package, and include a complete description of the problem with RMA number, your full name and address (street address preferred), and a telephone number where you
can be reached during the day. Any returns for warranty work must include a copy of the dated sales receipt from your place of purchase. Send no money. We will bill you after
repair.
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DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and condition, be proven defective in material or
workmanship for the lifetime of the or
iginal vehicle it was installed in, such defect(s) will be repaired or replaced at Dakota Digital’s option.
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does not apply to any product or part thereof which in the opinion of the Company has been damaged through alteration, improper installation, mishandling, misuse, neglect, or
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