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English
Troubleshooting
Before making an inquiry or a request for repair, please check the following.
If the problem persists, contact the place of purchase.
In the event of malfunction during operation
If the indicator lamps light up abnormally, or become inoperable, due to a lightning strike etc., unplug the power supply, wait at
least 5 seconds then re-insert the power supply plug and turn the unit on again.
Not a problem
This case is not a problem.
Check
Please check again before requesting repairs.
Unit does not respond
Phenomenon
Check points
No response even if
on the
remote controller is pressed
•
Has the battery run out?
¼
Replace the battery.
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Page 14
•
Is a button on a remote controller for a TV, VCR or other appliance,
stuck pressed down?
¼
If a button on another remote controller is stuck pressed down because it is
pressed against a remote controller rack etc., it may interfere with reception.
•
Is there a device in the room that redirects remote controller signals?
¼
Some appliances such as TV speakers are equipped with these devices.
If there is such a device in the room, the signals it emits may interfere
with signals from the remote controller, preventing reception.
• To protect the system, the unit may stop operating after a sudden voltage
fluctuation.
If operating at the time of the voltage fluctuation, operation will resume
automatically once voltage returns to normal.
Voltage range protection: 180V-264V
Sounds can be heard
Phenomenon
Check points
Catching sound during Humidifying
operation
• A catching sound may be generated when the Humidifying operation starts/stops.
Burbling sound during Humidifying
operation
• A burbling sound may be generated when water is supplied from the water
tank to the humidifying tray.
Sizzling or rumbling sounds during
Humidifying operation
•
These sounds are generated when the humidifying filter unit rotates during
the Humidifying operation.
If the sounds are an issue, move the unit to a different location.
Creaking sound during Humidifying
operation
•
Is the humidifying tray or humidifying filter unit dirty?
¼
A sound may be generated when there is a buildup of water scales on the
humidifying tray or humidifying filter unit. Clean these parts.
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Page 25, 26
Splashing sound during Humidifying
operation
•
This is the sound of water splashing on to the humidifying filter.
Hissing sound during operation
• A hissing sound is generated when there is streamer discharge during
streamer operation. Depending on usage conditions, the sound may lessen
or change to a crackling, whirring or guzzling sound. However, this is
normal.
If the sounds are an issue, move the unit to a different location.
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Troubleshooting
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