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Troubleshooting

User reference guide

EBBH/X11+16DF + EBVH/X11+16S(U)18+23DJ
Daikin Altherma 3 R F+W
4P643607-1 – 2021.09

Possible cause

Corrective action

Various malfunctions.

Check if or

is displayed on the

home screen of the user interface. See

"8.1 To display the help text in case of a
malfunction"

[

56] for more

information about the malfunction.

(a)

We recommend to purge air with the air purge function of the unit (to be performed by
the installer). If you purge air from the heat emitters or collectors, mind the following:

WARNING

Air purging heat emitters or collectors.

Before you purge air from heat emitters or

collectors, check if

is displayed on the home screen of the user interface.

▪

If not, you can purge air immediately.

▪

If yes, make sure that the room where you want to purge air is sufficiently
ventilated.

Reason:

Refrigerant might leak into the water circuit, and

subsequently into the room when you purge air from the heat emitters or
collectors.

Содержание Altherma EBBH11DF9W

Страница 1: ...W EBBH11DF6V EBBH11DF9W EBBH16DF6V EBBH16DF9W EBBX11DF6V EBBX11DF9W EBBX16DF6V EBBX16DF9W EBVH11S18 23DJ6V EBVH11S18 23DJ9W EBVH16S18 23DJ6V EBVH16S18 23DJ9W EBVH16SU23DJ6V EBVX11S18 23DJ6V EBVX11S18...

Страница 2: ...5 6 4 To change the desired room temperature 28 5 6 5 To change the desired leaving water temperature 29 5 7 Domestic hot water control 30 5 7 1 About domestic hot water control 30 5 7 2 Reheat mode 3...

Страница 3: ...erma 3 R F W 4P643607 1 2021 09 8 6 Symptom The system is making gurgling noises after commissioning 58 9 Relocation 60 9 1 Overview Relocation 60 10 Disposal 61 11 Glossary 62 12 Installer settings T...

Страница 4: ...e box of the indoor unit User reference guide Detailed step by step instructions and background information for basic and advanced usage Format Digital files on http www daikineurope com support and m...

Страница 5: ...in menu screen press the help button The breadcrumbs appear in the top left corner of the screen 2 To disable the breadcrumbs Press the help button again This document also mentions these breadcrumbs...

Страница 6: ...es a situation that could result in equipment or property damage INFORMATION Indicates useful tips or additional information Symbols used on the unit Symbol Explanation Before installation read the in...

Страница 7: ...educed physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the h...

Страница 8: ...may NOT be mixed with unsorted household waste If a chemical symbol is printed beneath the symbol this chemical symbol means that the battery contains a heavy metal above a certain concentration Poss...

Страница 9: ...ventilate the room and contact the dealer where you purchased the unit Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired WARNING Air...

Страница 10: ...in cooling mode the main zone can only provide refreshment Real cooling is then NOT allowed 3 1 Components in a typical system layout g A d b a f e c B C A Main zone Example Living room B Additional...

Страница 11: ...Browse through the list of digits and change the selected digit Move the cursor from left to right Confirm the pin code and proceed User pin code The User pin code is 0000 0000 User Advanced user pin...

Страница 12: ...temperature control you can use the room temperature setpoint screen to read out and adjust the desired room temperature 1 Go to 1 Room Room 1 2 Adjust the desired room temperature 21 C 1 a b Room a...

Страница 13: ...D curve Additional zone Cooling 3 6 Additional zone Cooling WD curve 2 Change the weather dependent curve There are 2 types of WD curves slope offset curve default and 2 points curve If needed you can...

Страница 14: ...d set offset Confirm changes and return to the submenu 2 points curve Y1 Y2 X1 X2 X1 X2 Outdoor ambient temperature Y1 Y2 Desired leaving water temperature Possible actions on this screen Go through t...

Страница 15: ...to On or Off To change the tank temperature setpoint In Reheat only mode you can use the tank temperature setpoint screen to read out and adjust the domestic hot water temperature 1 Go to 5 Tank Tank...

Страница 16: ...s and buttons Status indicator The LEDs of the status indicator light up or blink to show the operating mode of the unit LED Mode Description Blinking blue Standby The unit is not in operation Continu...

Страница 17: ...l Choose a menu item Press the left dial Confirm your choice or go to a submenu b Back button Press to go back 1 step in the menu structure c Home button Press to go back to the home screen d Help but...

Страница 18: ...Setpoint range Heating minimum Heating maximum Cooling minimum Cooling maximum 7 2 Time date Hours Minutes Year Month Day Daylight savings time Format 7 3 Holiday Activation From Till 7 4 Quiet Activ...

Страница 19: ...Screen with weather dependent curve c4 Screen with schedule 5 3 1 Home screen Press the button to go back to the home screen You see an overview of the unit configuration and the room and setpoint tem...

Страница 20: ...or heat pump is forced off d Current date and time e Smart energy e1 Smart energy is available via solar panels or smart grid e2 Smart energy is currently being used for space heating e3 Smart energy...

Страница 21: ...pe Underfloor heating Fancoil unit Radiator i3 21 Measured room temperature a i4 35 Leaving water temperature setpoint a j Holiday mode Holiday mode active k Additional zone k1 Installed room thermost...

Страница 22: ...Human Comfort Interface BRC1HHDA used as room thermostat is controlling the indoor unit Set the room temperature 2 Main zone Shows the applicable symbol for your main zone emitter type Set the leaving...

Страница 23: ...the Daikin Residential Controller app 5 3 3 Setpoint screen The setpoint screen is displayed for screens describing system components that need a setpoint value Examples 1 Room temperature screen 21 C...

Страница 24: ...ours 11 30 Minutes a Settings b Values c Selected setting and value Possible actions on this screen Go through the list of settings Change the value Go to the next setting Confirm changes and proceed...

Страница 25: ...l activate However for leaving water temperature control and external room thermostat control the protection is NOT guaranteed 1 Go to C 2 Operation Space heating cooling Operation Space heating cooli...

Страница 26: ...t and WLAN 8 9 Running hours Running hours of specific system components 5 6 Space heating cooling control 5 6 1 About space heating cooling control Controlling space heating cooling typically consist...

Страница 27: ...the status indicator will show a blue pulsation with an interval of approximately 5 seconds While the unit is in operation the status indicator will light up blue constantly To set the space operation...

Страница 28: ...ature control you are using 6 1 6 bar 22 19 55 21 35 45 a2 a1 b 18 Feb 2018 a1 Heat emitter of the main zone in this example Underfloor heating a2 Heat emitter of the additional zone in this example R...

Страница 29: ...occurs You can avoid scheduled behaviour by temporarily turning off scheduling To turn off room temperature scheduling 1 Go to 1 1 Room Schedule 2 Select No 5 6 5 To change the desired leaving water...

Страница 30: ...one of the following 2 1 Main zone Schedule 3 1 Additional zone Schedule 2 Select No To enable weather dependent operation for the leaving water temperature See 5 9 4 Using weather dependent curves 44...

Страница 31: ...or the tank the tank temperature is determined automatically by the outdoor temperature For more information see 5 9 Weather dependent curve 444 To determine which domestic hot water mode you are usin...

Страница 32: ...7 00 50 C 15 C 40 C 14 00 21 00 1 2 3 4 5 Tt Tt DHW tank temperature t Time Initially the DHW tank temperature is the same as the temperature of the domestic water entering the DHW tank example 15 C A...

Страница 33: ...view the setpoint screen but not modify it Instead you can modify the settings for the Comfort setpoint 5 2 Eco setpoint 5 3 and Reheat setpoint 5 4 When weather dependent operation is used for the ta...

Страница 34: ...lues one time then reuse the values in other screens such as the scheduling screen If you later want to change the value you only have to do it in one place Possible preset values You can set the foll...

Страница 35: ...defined schedules You can Consult which schedule is currently selected Schedule Control in Possible schedules 435 Select another schedule if needed To select which schedule you currently want to use 4...

Страница 36: ...chedules 3 Activation screen 1 1 Schedule Possible actions Temperatures within range 1 3 Room Cooling schedule Schedule for the desired room temperature in cooling mode Predefined schedules 1 Activati...

Страница 37: ...ure for your normal domestic hot water needs Predefined schedules 1 Activation screen Not applicable This schedule is automatically activated if the DHW mode is one of the following Schedule only Sche...

Страница 38: ...oster heater operation allowed 5 8 3 Schedule screen Example This example shows how to set a room temperature schedule in heating mode for the main zone INFORMATION The procedures to program other sch...

Страница 39: ...Sat Wed Fri Thu Tue Sun User defined 1 2 Select Delete Delete Rename Select 3 Select OK to confirm To clear the content of a day schedule 1 Select the day of which you want to clear the content For ex...

Страница 40: ...lear an action set its time as the time of the previous action 4 Confirm the changes Result The schedule for Monday is defined The value of the last action is valid until the next programmed action In...

Страница 41: ...is action for all other weekdays Mon Sat Wed Fri Thu Tue Sun User defined 1 C To program the schedule for Saturday and copy it to Sunday 1 Select Saturday 2 Select Edit 3 Use the left dial to select a...

Страница 42: ...characters 5 Confirm the new name INFORMATION Not all schedules can be renamed Usage example You work in a 3 shift system If you work in a 3 shift system you can do the following 1 Program 3 room tem...

Страница 43: ...electricity supplier 3 Confirm the changes INFORMATION The values correspond with the electricity price values for High Medium and Low previously set If no schedule is set the electricity price for H...

Страница 44: ...t operates weather dependent if the desired leaving water or tank temperature is determined automatically by the outdoor temperature It therefore is connected to a temperature sensor on the North wall...

Страница 45: ...See 5 9 4 Using weather dependent curves 447 Availability The weather dependent curve is available for Main zone Heating Main zone Cooling Additional zone Heating Additional zone Cooling Tank only ava...

Страница 46: ...nd offset Define the weather dependent curve by its slope and offset Change the slope to differently increase or decrease the temperature of the leaving water for different ambient temperatures For ex...

Страница 47: ...one heating Main zone or additional zone cooling Domestic hot water X1 X2 Examples of outdoor ambient temperature Y1 Y2 Y3 Y4 Examples of desired tank temperature or leaving water temperature The icon...

Страница 48: ...nge the type for all zones main additional and for the tank go to 2 E Main zone WD curve type Viewing which type is selected is also possible via 3 C Additional zone WD curve type 5 E Tank WD curve ty...

Страница 49: ...oor temperatures Slope Offset OK Cold OK Hot Cold OK Cold Cold Cold Hot Hot OK Hot Cold Hot Hot To fine tune the weather dependent curve 2 points curve The following table describes how to fine tune t...

Страница 50: ...mode schedule Restriction Only possible if enabled by the installer 1 Go to 7 4 2 User settings Quiet Schedule 2 Program the schedule Possible actions You can use the following system defined preset v...

Страница 51: ...e last day of your holiday Go to 7 3 3 Till Select a date Confirm the changes 5 10 4 Using WLAN INFORMATION Restriction WLAN settings are only visible when a WLAN cartridge or WLAN module is installed...

Страница 52: ...tructions While doing this the following actions and information are needed on the user interface D Wireless gateway Malfunctioning Operation User profile Room D Wireless gateway D 1 Mode D 2 Reboot D...

Страница 53: ...cloud 2 In the Remove from cloud screen select Yes D 5 Home network connection Read out the status of the connection to the home network 1 Go to D 5 Wireless gateway Home network connection 2 Read ou...

Страница 54: ...when you are leaving for a couple of hours For longer periods You can use the holiday mode Tips about leaving water temperature In heating mode a lower desired leaving water temperature results in low...

Страница 55: ...lent tonnes GWP value of the refrigerant total refrigerant charge in kg 1000 Please contact your installer for more information WARNING MILDLY FLAMMABLE MATERIAL The refrigerant inside this unit is mi...

Страница 56: ...n case of a malfunction the following will appear on the home screen depending on the severity Error Malfunction You can get a short and a long description of the malfunction as follows 1 Press the le...

Страница 57: ...e heat emitter type See 5 6 5 To change the desired leaving water temperature 429 The weather dependent curve is set incorrectly Adjust the weather dependent curve See 5 9 Weather dependent curve 444...

Страница 58: ...ncy is set to auto SH reduced DHW on space heating is reduced but domestic hot water is still available auto SH reduced DHW off space heating is reduced and domestic hot water is NOT available auto SH...

Страница 59: ...ith the air purge function of the unit to be performed by the installer If you purge air from the heat emitters or collectors mind the following WARNING Air purging heat emitters or collectors Before...

Страница 60: ...U 18 23DJ Daikin Altherma 3 R F W 4P643607 1 2021 09 9 Relocation 9 1 Overview Relocation If you want to relocate parts of your system contact your installer You can find the contact helpdesk number v...

Страница 61: ...F W 4P643607 1 2021 09 10 Disposal NOTICE Do NOT try to dismantle the system yourself dismantling of the system treatment of the refrigerant oil and other parts MUST comply with applicable legislatio...

Страница 62: ...r domain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified for a certain product or application exp...

Страница 63: ...ckup heater type 9 3 1 read only Domestic hot water 9 2 1 Emergency 9 5 Number of zones 4 4 Booster heater capacity 9 4 1 if applicable Backup heater Voltage 9 3 2 Configuration 9 3 3 Capacity step 1...

Страница 64: ...n Altherma 3 R F W 4P643607 1 2021 09 Setting Fill in Heat up mode 5 6 Comfort setpoint 5 2 Eco setpoint 5 3 Reheat setpoint 5 4 Setpoint mode 5 B WD curve type 5 E read only 12 2 Settings menu Settin...

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